Sotavento hotel guide. Highgate Independent hotel in Sotavento, Faro District

"Beautiful hotel which is spotlessly clean and staffed by the most lovely people. My husband and I were discussing how lucky the hotel is to have such brilliant people. Everyone of them couldn’t do enough and it wasn’t “ forced” as they all were so naturally lovely. From the lovely lady who checked us in on arrival then the cleaners who were excellent. Then Ivanilda in the breakfast room who went out of her way to help us choose the beach / island we visited. Then she checked on us the next day to ask where we went and if we enjoyed it. The rooftop was lovely and the pool was freezing cold as expected for early season in May but was refreshing once in! The indoor spa area was really lovely too. Perfect hotel in a perfect location. Thank you!"

"Friendly staff and great breakfast! Enjoyed the heated pool on windy days and the spa facilities (wet and dry sauna). Would return!"

"Spotless room which was light and airy. 2 minute walk to supermarket with small cafe. Window had sliding door mechanism which kept out morning light and noise. Perfect for overnight stay for early morning flight."

"Amazing room definitely recommend!!!"

"Très propre. Stationnement intérieur gratuit avec accès en ascenseur pour atteindre l’hôtel. Très apprécié d’avoir des commodités proches, car les chambres sont substituées aux dernières étage d’un centre d’achat. Très bon déjeuner avec choix multiples."

"The breakfast was buffet, we had a lot of choice plus hot omlettes and vegan sausages. However, i feel in most 5 star hotels you have more hot food options like hot pancakes and english breakfasts. The hotel is near so many restaurants and shops are 10 mins walk. Overall room was clean however we had to ask for slippers, spa access didn’t include sauna and steam. It just wasn't a fully 5 star stay! They made a real effort for my parents anniversary! "

"Great facility, very close to the town centre. Very clean and well maintained, with really friendly staff. Excellent buffet breakfast."

"We booked this hotel for one night at the end of a three week trip. We arrived on a Sunday late evening after a long drive from Lisbon. Parking was very hard to find and had to walk a long way back to the hotel. Our room had a kettle and cups but no tea or coffee .When I went to reception to ask for tea and coffee I was told I could purchase some from them!!! or bring my own? We are global travellers and irrespective of hotel class where a kettle was provided there would be tea /coffee, I would have to purchase a box of tea bags a carton of milk and a packet of sugar. We were flying back home next morning making this a waste of money. The floor of our room was dirty under foot when you walk in bare feet. I later enquired about about the price of their wine and the prices were astronomical considering Portuguese wine is so reasonable this was taking the proverbial. The cooked breakfast was a bit disappointing, scrambled eggs very runny, bacon not real" bacon" no sausages, mushrooms or tomatoes . In a nutshell disappointing all around . Wouldn't go back and wouldn't recommend."

"Room was fine, executive suite was mostly undecorated and echoes a lot as a result, also lots of doors in and out (one in each room. So three doors into your room is strange). Also with executive suite, you have an area of the roof terrace as your balcony, it is not private, just FYI. It was clean enough but there was hair from before wrapped around the bed frame and shower was plastic wrapped which was strange, but I guess saves them cleaning the tiles down. Mostly we felt scammed at the end, charged €5 to leave our bag for 1hr while we got breakfast. It doesnt sound much, but we are extensively travelled and have never been charged to leave our bag on departure day. Especially as we could have just left the bag in our room and checked out at 11am which would have cost nothing, but they didnt tell us they charge until after check out. Seemed a bit money grabby and the woman on reception was a bit rude. But generally its fine, good location and comfortable enough for a short cheap-ish stay."