Hotel dekat Souk Al-Khalil

"Hands down an amazing experience. I hada small issue over breakfast, but staff were quickly to resolve and you were able to enjoy the hotel services and have an amazing stay. great location away from clock tower, easy to walk to Al Haram and back and not having to push through huge numbers of people. exceptional staff"

"Every thing was perfect MashaAllah. From the moment we stepped in to the moment we exited, we were left feeling refreshed and rested after our Umrah. The staff are very helpful, the rooms clean, and the breakfast is delicious. This was the best rest stop we could ask for. JazakaAllah Khair for the beautiful experience."

"Pros: Hotel is spacious, the furniture in good condition, the carpet inside the room is clean. Cons: -The restaurant is below average I tried Iftar and decide not to try Sohor. Do not recommend dinning at the hotel at all even if it’s free. -Not easy to walk to holy mosque you have to take the golf car usually the waiting is 2-5 min and it takes 1-2 min to arrive then you walk down to the mosque. "

"Room was spotless and luxurious but may need a little bit of update in the near future. Staff was great and extremely helpful. "

"Upon arrival, we were informed that our reservation was not recorded on their system despite presenting physical evidence. I was in state of Ihram and remained composed to proceed with our Umrah. Upon arrival approximately four hours later, no confirmation of our reservation was received. We contacted Expedia who subsequently sent an email to the manager. We finally arrived at our room around 5:30 pm. Awful experience which ruined it for entire stay at the hotel. Will never be staying here...

"In general such a good choise in Makkah"

"The good thing of this hotel is the location very close to Al Haram and very nice & comfort room with best view to Al Haram. Unfortunately, we have to say that we are very disappointed to the reception staff and concierge staffs that under our expectation as the famous 5 star hotel background, reception staff they do not speak english (difficult to communicate) and seems not professional, the concierge staff not helpful as required and tend to ignore the guest. Improvement on staff will make...

"Great location modern hotel. Reception could be better manned waited longer than accepted to check in and out during Ramadan not all counters manned. Room clean with good view of Makkah housekeeping also good. Overall very good stay good amenities "

"Housekeeper expecting tips like crazy"

"Good location. Spacious rooms "

"The hotel is very conveniently located to access the haram, just have to cross the road. I was very impressed from check in to check out, all the staff are very helpful and friendly throughout. The lifts at this hotel are absolutely awesome, never a long wait for a lift at any time. The view from our room out to the haram from the 8th floor was great. Rooms aren’t big but well equipped and fairly modern, showers are great. Highly recommend this hotel."

"everything great !"

"Very friendly staff "

"The service was really good"