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Ulasan untuk Harbour Hotel Southampton

5 out of 5
Harbour Hotel Southampton
5 Maritime Walk, Ocean Village, Southampton, England

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 745 dari 1000 ulasan" "
Penilaian 8 - Bagus. 173 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 48 dari 1000 ulasan" "
Penilaian 4 - Buruk. 19 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 15 dari 1000 ulasan" "

9,8/10

Kebersihan

9,4/10

Staf & layanan

9,4/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Kevin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great food at the Jetty restaurant. Nice and clean room good view over the harbour.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Alona, Head of Guest Relations pada tanggal 22 Mei 2024
Dear Kevin, Thank you for taking the time to leave us some feedback on your recent stay with us. I am delighted to read you had a wonderful stay overall, you found our room to be nice and clean with a good view. Thank you for your comments regarding the Jetty restaurant, the team will be so pleased you enjoyed your meal. We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any assistance, please do let us know. Kind Regards, Alona TothHead of Guest Relations

10/10 Sangat Bagus

Kimberley, Clearfield

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very beautiful hotel. Clean and very relaxing environment. The staff helped me out in many ways because of questions that I had. Will definitely stay there again
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 17 Mei 2024
Dear Kimberley,Thank you for your fabulous review! Thank you for your kind mention of our staff the team will be delighted to read you had an amazing stay.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel.Kind Regards,Amy

6/10 Cukup Baik

Stephen, Surbiton

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Sadly, despite being the most expensive hotel in the area they now charge nearly £17 per day for on site parking for hotel guests. Very disappointing. No black out blinds in room!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 14 Mei 2024
Dear Stephen,Thank you for taking the time to share with us some feedback of your recent stay with us.Thank you for sharing your comments regarding our new parking changes, this has recently been implemented across our Hotel Group and is reflective of the prices in the local area.In the rooms we do have black out curtains but do not have blinds, I have shared your feedback with our Senior Leadership Team who are always looking at ways in which we can improve our guests experience.We hope to have the opportunity to welcome you back to Southampton Harbour Hotel and Spa in the near future.In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 Sangat Bagus

Sharon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful waterfront hotel.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 12 Mei 2024
Dear Sharon,Thank you for your fabulous review!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic place to stay and start your holiday off before cruising
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 11 Mei 2024
Dear Michael,Thank you for your fabulous review!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

Anna

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Very modern , great view
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 5 Mei 2024
Dear Anna,Thank you for your wonderful review! I am delighted to read you had a great stay and loved the view.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

Chris, BERKELEY

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
A delightful stay. Staff so very attentive and helpful. Can’t beat the location. 15-30 minutes walk to museums, historical sites and parks. Will stay here anytime we are in London.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 3 Mei 2024
Dear Chris,Thank you for your wonderful review!I am overjoyed to read you had a delightful stay.Thank you for your kind mention of our staff, the team will be so pleased to read you had a memorable and enjoyable stay.I am happy to read you loved our location also.We look forward to having the pleasure of your return to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

2/10 Sangat Buruk

Georgina

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel until you encounter a problem - extremely rude and unhelpful and no resolution to support or help their customers
Menginap 1 malam pada bulan April 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 30 Apr 2024
Dear Georgina,Thank you for taking the time to share some feedback f your recent visit to Southampton Harbour Hotel.I am disappointed to read you found our staff rude and unhelpful. Please contact our guest relations team directly to discuss your stay. Southampton@harbourhotels.co.ukKind Regards,Amy

4/10 Buruk

Kacey

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Loud phone ringing in the middle of the night, woke me and my partner up at 3am, neither of us could sleep then. No hot water in the bathroom sink and the Smart TV did not work. When we contacted them they said they will come up and fix the issues but we were too tired by then. When I spoke with a manager in the morning, they said they couldn’t offer and compensation and someone will contact me the next day regarding this and they haven’t.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 30 Apr 2024
Dear Kacey,Thank you for taking the time to share with us your feedback of your recent stay.Our Head of Guest Relations Alona has contacted you directly regarding your stay.Kind Regards,Amy

10/10 Sangat Bagus

BI JUAN

Menginap 1 malam pada bulan April 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 17 Mei 2024
Dear Bi Juan,Thank you for your fabulous review!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel.Kind Regards,Amy

10/10 Sangat Bagus

Zainab

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel in a good location. Staff were helpful. Room was quite hot and the ac needed to be serviced on my second night.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 22 Apr 2024
Dear Zainab,Thank you for taking the time to share with us some feedback of your recent visit.I am delighted to read you found our hotel great and loved our location. Thank you for your kind mention of our staff the team will so pleased to read you had a lovely time. Thank you for sharing your comments regarding the temperature of your room, I am pleased to read this was sorted for you during your stay.We look forward to having the opportunity of welcoming you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any assistance, please do let us know.Kind Regards,Amy

10/10 Sangat Bagus

Robin

Disukai: Kebersihan, staf & layanan, fasilitas
Really good hotel to stay in .
Menginap 1 malam pada bulan April 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 20 Apr 2024
Dear Robin,Thank you for taking the time to share your feedback of your recent stay.I am delighted to read you had an amazing stay and scored us 5/5!We hope to have the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

Victory

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Had a great stay
Menginap 1 malam pada bulan April 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 9 Apr 2024
Dar Victory,Thank you for your fantastic 5/5 feedback!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

8/10 Bagus

Lauren

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
A quiet and relaxing stay before our cruise
Menginap 1 malam pada bulan April 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 20 Apr 2024
Dear Lauren,Thank you for taking the time to share some feedback from your recent stay.I am delighted to read you had a quiet and relaxing stay prior to your cruise.We hope to have the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the nearest future.Kind Regards,Amy

10/10 Sangat Bagus

Keira

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved my stay at the Harbour hotel, it was so relaxed and a lovely atmosphere there the whole time.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 4 Apr 2024
Dear Kiera,Thank you for your wonderful review! I was delighted to read you loved your stay and found it to be lovely and relaxing atmosphere.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

Harry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 4 Apr 2024
Dear Harry,Thank you for your fabulous review!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

8/10 Bagus

Nicholas

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 20 Apr 2024
Dear Nicholas,Thank you for your wonderful review!We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

Antony

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lovely view of the marina
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 30 Mar 2024
Dear Antony,Thank you for your fabulous review! I am delighted to read you loved the views overlooking the marina.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

4/10 Buruk

Charlotte

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 9 Apr 2024
Dear Charlotte, I was saddened to read you had a disappointing stay. Please contact our guest relations team directly, we would be pleased to discus your stay.We hope to have the opportunity to welcome you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

Giuseppe, Feltham

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic stay at this hotel. A real gem and the restaurant Jetty is superb. Staff very attentive, always available and courteous. I will be gladly come back.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 11 Mar 2024
Dear Giuseppe,Thank you for your fabulous review!I am delighted to read you had a fantastic stay and found The Jetty Restaurant to be superb. Thank you for your kind mention of our staff, the team will be overjoyed to read you had a magnificent time.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future. Kind Regards,Amy

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 22 Feb 2024
Dear Guest,Thank you for sharing your fab review of your recent stay! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

Rajiv

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed here after visiting the new forest and absolutely loved it.. so much so, this is the third time we have come to stay!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Alona, Head of Guest Relations pada tanggal 15 Feb 2024
Dear Rajiv,Thank you for taking the time to leave us some feedback of your recent stay with us.I was thrilled to read you had a fantastic stay and you absolutely loved your visit. I am pleased to read you stayed with us for the third time! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future for your fourth stay. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Alona Toth

8/10 Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cody rooms are to small for the money The bar and staff are excellent with a great atmosphere
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Alona, Head of Guest Relations pada tanggal 15 Feb 2024
Dear Peter,Thank you very much for taking the time to leave us your feedback on your recent stay at our Hotel.I am delighted to read you enjoyed your stay overall. Thank you for your lovely mention of our bar staff, the team will be so pleased to read you had a fantastic time. Thank you for your feedback in relation to our pricing, our room rates can fluctuate in price throughout the year. I am saddened to read that on this occasion you found our cosy room too small for the money, rest assured I have shared your comments with our senior leadership team, who are always monitoring our pricing and offerings.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.In the meantime, if we can be of any assistance, please do let us know. Kind RegardsAlona Toth

10/10 Sangat Bagus

Darren

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 11 Feb 2024
Dear Darren,Thank you for your fabulous review!! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

Michelle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely hotel
Lovely stay, rooms not ready @10am not an issue as check out is 11am which is nice, but left bags, and they called us and put bags in the room when it was ready. Met our needs to be next door to each other. Bed very high up if you’re short or have disability so check, tea coffee water biscuits mini bar dressing gown slipppers iron hair dryer shampoo conditioner. Room 217/219 lovely view (king bed) £10 approx in taxi from the Southampton station(10/15 mins) and £7 approx to west key(standard shops some bar/resturants) The ‘town centre’ is run down (no bars) a little rough. Restaurants 5 minutes away from the Hotel if you don’t fancy squid's bolognese.(yuk) there’s an Asian one, also the Olive Tree(lovely), Banana /sport bar restaurant, Pitch any Piano.The Hotel restaurant food was too fussy for us ‘main course’ wise, but breakfast was delish, bar lovely, spa lovely (could do with little lockers) had a facial, lady was lovely. Reception nice( a little stiff ) , spoke a little fast, to try and take in the information) but helpful. Would I stay again yes, however no need to go back, but would recommend.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Alona, Head of Guest Relations pada tanggal 4 Feb 2024
Dear Michelle,Thank you so much for leaving such a lovely and thorough review of your stay. I am delighted to read that you enjoyed your room and the amenities that came with it. I will be passing your comments onto our House Keeping team who no doubt will be so pleased.I am also very happy to read that you enjoyed your treatment at the spa! Again, I will be passing on your lovely comments to the spa team.I am glad you had a lovely stay. I will pass on all of your comments to the relevant departments - both the good ones and the constructive ones. I would like to, once again, thank you for leaving such a detailed review - it will no doubt help many other prospective guests. Best wishes,Alona TothHead of Guest Relations

10/10 Sangat Bagus

Gillian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 3 Feb 2024
Dear Gillian,Thank you for your fabulous review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

2/10 Sangat Buruk

ZIHJIA

Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 3 Feb 2024
Dear Zihjia,Thank you for your review, I am saddened to read you did not enjoy your stay. Please contact our guest relations team directly to discuss.Kind Regards,Amy

10/10 Sangat Bagus

Amar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 3 Feb 2024
Dear Amar,Thank you for your 5/5 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa!Kind Regards,Amy

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing hotel, lovely staff, great facilities. Couldn't say anything negative!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 17 Jan 2024
Dear Guest,Thank you for sharing your fabulous feedback of your recent stay. I am overjoyed to read you found our hotel to be amazing with great facilities. Thank you for your lovely feedback of our staff, the team will be so pleased to read you had a fantastic stay.We look forward to having the joy and pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

Jason

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were fortunate to receive an upgrade to a Studio Suite on arrival. Everything about the Hotel was great and would definitely stay again. Only thing I would say is check the Location if Shopping is on your agenda as it is a little outside a comfortable distance from the Centre or West Quay. Other than that Hotel is faultless.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 17 Jan 2024
Dear Jason,Thank you for taking the time to share your feedback of your recent stay with us.I am pleased to read you loved your studio suite room and our Hotel. Thank you for sharing your feedback in regards to location, we want our guests to find the perfect balance of a city stay without the noise and near the marina for the relaxing views of the water.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

Lynne

Disukai: Kebersihan, kenyamanan kamar
Great!
Really comfortable Helpful staff Good location Great food
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 14 Jan 2024
Dear Lynne,Thank you for taking the time to share your feedback of your recent stay with us.I am overjoyed to read you had a magnificent time and found your room to be comfortable. I am pleased to read you found our staff to be helpful and loved our location, along the marina in Ocean Village. I am also delighted to read you enjoyed the food from our restaurants here on site.We look forward to having the pleasure of welcoming you to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

8/10 Bagus

Emma

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 17 Jan 2024
Dear Emma,Thank you for your great review! We look forward to having the pleasure of your return to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

Martin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Amy, Guest Relations Manager pada tanggal 14 Jan 2024
Dear Martin,Thank you for the amazing 10/10 review! We look forward to having the pleasure of welcoming you to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

Olga

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Amy, Guest Relations Manager pada tanggal 30 Des 2023
Dear Olga,Thank you for your fabulous 10/10 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

Marion

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Amy, Guest Relations Manager pada tanggal 28 Des 2023
Dear Marion,Thank you for your fabulous 10/10 review! We look forward to having the opportunity of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

Jo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Amy, Guest Relations Manager pada tanggal 25 Des 2023
Dear Jo,Thank you for your fabulous 10/10 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

8/10 Bagus

DAVID

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel but don't choose the balcony rooms.
Excellent hotel with marvellous service. But I made the mistake of choosing a room with a balcony. Lovely room, great views from the really nice balcony but all balcony rooms are on the fifth floor and a restaurant and bar is on the sixth! Sadly this has a solid floor with movable tables and chairs. Since they also play music up there during the evening getting to sleep can be difficult until very late evening.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Amy, Guest Relations Manager pada tanggal 25 Des 2023
Dear David,Thank you for taking the time to leave us some feedback of your recent stay.I am delighted to read you had an excellent stay and loved your room. I am also pleased to read you loved the views overlooking the marina. I am saddened to read you were disturbed by some noise coming from the restaurant. Rest assured your feedback has been shared with our Restaurant Management Team and we apologise for the inconvenience this caused you.We hope to have the opportunity of welcoming you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 Sangat Bagus

vivien

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Amy, Guest Relations Manager pada tanggal 11 Jan 2024
Dear Vivien,Thank you for your fabulous review!!! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

Nigel

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Amy, Guest Relations Manager pada tanggal 19 Des 2023
Dear Nige,Thank you for your 5/5 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

claudia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente Hotel muy bien ubicado muy buenas instal
Excelente ubicación muy buena atención por parte de todo el personal habitaciones muy amplias muy bien tomadas con vista maravillosa
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Amy, Guest Relations Manager pada tanggal 16 Des 2023
Dear Claudia,Thank you for taking the time to leave us some feedback of your recent stay with us.I am delighted to read you loved our location and your room. I am also pleased to read you loved the beautiful marina views. Thank you for your kind mention of our staff, the team will be overjoyed to read you had a memorable and enjoyable stay.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 Sangat Bagus

Lynn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Amy, Guest Relations Manager pada tanggal 16 Des 2023
Dear Lynn,Thank you for your 10/10 review!!! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel.Kind Regards,Amy

10/10 Sangat Bagus

Bruce

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Highly recommend
Fantastic stay two nights in quiet comfort Staff are extremely professional and very friendly. Check in/check out was a breeze. We had dinner in HarBar one night. Excellent food and service. Gym was great. Highly recommend
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Amy, Guest Relations Manager pada tanggal 9 Des 2023
Dear Bruce,Thank you for taking the time to leave us some feedback of your recent stay with us.I am delighted to read you had a fantastic stay. Thank you for your kind mention of our staff, the team will be so pleased to read you found them to be professional and very friendly. I am overjoyed to read you found the check in and check out process to be a breeze too. I am thrilled also to read you had a great meal in HarBar on 6th. We look forward to having the opportunity of welcoming you back to Southampton Harbour Hotel and Spa, in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 Sangat Bagus

Kerry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023
Tanggapan dari Amy, Guest Relations Manager pada tanggal 30 Nov 2023
Dear Kerry,Thank you for your 5/5 review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

K

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff friendly and helpful room was amazing food delicious
Menginap 1 malam pada bulan November 2023
Tanggapan dari Amy, Guest Relations Manager pada tanggal 30 Nov 2023
Dear K,Thank you for your fabulous feedback. Thank you for your lovely feedback of our staff, the team will be delighted to read you had a memorable and enjoyable stay. I am so pleased to read you had a fantastic meal in our restaurants too.We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

Nicholas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Amy, Guest Relations Manager pada tanggal 23 Nov 2023
Dear Nicholas,Thank you for your fabulous review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

6/10 Cukup Baik

Gillian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good hotel
Room was very cold on arrival. Only 17 degrees. Breakfast was lovely though and staff very friendly.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Amy, Guest Relations Manager pada tanggal 21 Nov 2023
Dear Gillian,Thank you for taking the time to leave us some feedback of your recent stay.I am pleased to read you loved your breakfast and found our staff to be friendly! I am saddened to read you found the room to be too cold upon arrival, rest assured I have shared your feedback with our senior management team, who will be investigating.We hope to have the opportunity to welcome you back to Southampton Harbour Hotel and Spa in the near future. In the meantime, if we can be of any further assistance, please do let us know.Kind Regards,Amy

10/10 Sangat Bagus

Jackie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Amy, Guest Relations Manager pada tanggal 20 Nov 2023
Dear Jackie,Thank you for your wonderful review! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa.Kind Regards,Amy

8/10 Bagus

Gemma

Menginap 1 malam pada bulan November 2023
Tanggapan dari Amy, Guest Relations Manager pada tanggal 10 Des 2023
Dear Gemma,Thank you for your amazing review!!! We look forward to having the pleasure of welcoming you back to Southampton Harbour Hotel and Spa.Kind Regards,Amy

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Amy, Guest Relations Manager pada tanggal 20 Nov 2023
Dear Michael,Thank you for your excellent review! We hope to have the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy

10/10 Sangat Bagus

James Erik

Menginap 1 malam pada bulan November 2023
Tanggapan dari Amy, Guest Relations Manager pada tanggal 20 Nov 2023
Dear James Erik,Thank you for your fabulous review! We hope to have the pleasure of welcoming you back to Southampton Harbour Hotel and Spa in the near future.Kind Regards,Amy