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"Clean room, super helpful and friendly staff! Very interesting deco-r. The Deco Cafe breakfast was excellent, loved the Steak & Eggs! Delicious lattes too."

"Fantastic stay!"

"-(Loud) AC kept cycling all night long and didn't seem to cool down anytime. -Fitness room was mostly unusable (only machine working was treadmill). -Floor was very dirty. Good location. Helpful security guard in making dining recommendations. Friendly employees. "

"We did not stay here after finding our room. I'm 69 years old and cannot do stairs. No elevator there. The parking lot was filled with cars and trucks revving up the engines. People smoking pot and drinking beer. It was like downtown Chicago. No place for the grandkids to be. We asked for a refund because there was no way we could stay. Turned in our Waterpark wristbands and they wouldn't refund us."

"Breakfast was $12, buffet. The staff member was friendly…typical buffet menu , nothing special. The parking was decent, they gave me a ticket to place in my window (free parking)"

"The room was nice, everything was clean. I liked that there were multiple places to sit in the room besides just the bed."

"We had issues as soon as waited an hour for our room. Once in the room we wanted ice wife hands me the bucket to put the bag in. As soon as I took the lid off I smelled something weird for an ice bucket, I sniffed it , gave it to the wife and at the same time Said IT'S PISS! Somebody pissed in the ice bucket and was missed by HK. Wife went to check in and they brought a bucket. They never took the PISS buck back. WE put it outside our door maybe they will pick it up being out in the hallway. Went to show for 4 hours came back to Hotel and Piss bucket still there. And the machine was broken on are floor. We got comped breakfast, And that was good staff where nice."

"We loved the security features, the aesthetics, the warmth of the room. There was a wad of bandage in front of a door down the hall from us from Thursday until when we left Sunday. Elevator floor was sticky and gross for days too. Lastly the breakfast didn’t offer any gluten free carb solutions. We’d consider staying here again in the future"

"Another great stay at the best-updated of all the Grand Dame hotels I've ever seen. Every staffer was nice and the onsite cafe and bars were terrific. Comfortable room, good wifi and sensible TV features - everything just great."