St. Albans hotel guide. Hersha Hospitality hotel in St. Albans, New York

"The didn’t give me my deposit back and also the shower head was lose"

"Room was spare, but clean. No coffee. TV only showed local stations, no streaming. During shower, water would just stop for half a minute, then start up again. Would happen 3-4 times during every shower. Water was at least hot. General feel that hotel public rooms were not being maintained - paint chipped and worn - looked a bit seedy. Not worth the price, although the location is great, right in the middle of the theatre district. No doorman or any help from the staff. Like a motel."

"they were able to resolve the issue, but when we arrived, the smoke detector was disabled and there was a very loud noise coming from the vent. we were early and told that we would be notified when the room was ready. we were not given a room till after 4pm. I was told that the room I had been booked for, had an elite member and they had a late checkout, so we would be given a different room. overall it was a very nice stay, beds were very comfortable as were the pillows, staff was very nice."

"Everything was very nice. Rooms are a tiny bit small with no additional seating. Very good food in the restaurants and very central location. Rooftop bar is super amazing"

"Th hotel staff are great. Friendly helpful and professional! I always feel welcomed! "

"Good points….very clean hotel with friendly staff. Perfect location for staying in Manhattan as easy walk to all the sites. However: A) Way too little elevators for the amount of people staying at the hotel so long waits for same. B) Breakfast is chaotic as not enough tables for the guests to sit and eat. "

"Very nice place for the money. Good location, clean rooms, friendly staff"

"Valet parking "

"Great location if you want to be near Times Square. Rooms are good size with basic amenities but no refrigerator. The bed is not sturdy, creaks when you move. If you just need a place to stay near Broadway and TimeSquare this is a great alternative. "