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Ulasan untuk Hawthorn Suites by Wyndham St Clairsville

3 out of 5
Hawthorn Suites by Wyndham St Clairsville
51110 National Road East, St. Clairsville, OH

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 36 dari 57 ulasan" "
Penilaian 8 - Bagus. 10 dari 57 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 57 ulasan" "
Penilaian 4 - Buruk. 3 dari 57 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 57 ulasan" "

8,8/10

Kebersihan

9,0/10

Staf & layanan

8,2/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

ben

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, quite and safe
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Melissa Encinas pada tanggal 19 Des 2023
Allan,Thank you for taking the time to leave us a review. I am pleased that you found our property to be clean, quiet and safe. We hope to have you stay with us again in the future.

10/10 Sangat Bagus

Allan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Melissa Encinas pada tanggal 19 Des 2023
Thank you so much for taking the time to leave us a review. We sincerely appreciate it!

10/10 Sangat Bagus

jeff

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Melissa Encinas pada tanggal 20 Okt 2023
Jeff,Thank you for taking the time to leave us a review and for staying with us at Hawthorn Suites by Wyndham St. Clairsville, OH.

10/10 Sangat Bagus

Natalie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent breakfast.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Melissa Encinas pada tanggal 15 Sep 2023
Thank you, Natalie, for taking the time to leave us a great review. We really appreciate it and hope you will visit us again at Hawthorn Suites by Wyndham St. Clairsville

10/10 Sangat Bagus

William

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stopped in for a one night stay while on a long road trip and it did the job perfectly.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Jamie Booth - General Manager pada tanggal 2 Mei 2023
Thank you for taking the time to tell us about your stay here with us at Hawthorn Suites by Wyndham in St Clairsville, OH. We strive to maintain a clean and comfortable place for our guests away from home. If you are ever on another long road trip, we would be delighted to make it as one of your stop over locations. Safe travels!

10/10 Sangat Bagus

Darren

Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

gary

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Would stay again when ever in town.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Jamie Booth - General Manager pada tanggal 23 Mar 2023
Thank you Gary for taking the time to leave us a fantastic review here at Hawthorn Suites St Clairsville, OH. We truly appreciate the feedback and look forward to sharing with the staff. See you again if you are ever back in the area.

10/10 Sangat Bagus

Linnethe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Personal amable, cuarto limpio y camas cómodas.
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Melissa Encinas pada tanggal 1 Feb 2023
Thank you for taking the time to leave us a review. I am so pleased that you found our rooms clean and comfortable and our staff to be friendly! I will certainly share your review with our team members! We hope you choose to stay with us again here at Hawthorn Suites by Wyndham St. Clairsville.

10/10 Sangat Bagus

David

2/10 Sangat Buruk

Tom

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Garbage breakfast, plastic eggs, no meats, empty potatoes bin. Bugs in the eating area, bugs in shower, wasp nest inside the window screen, rooms badly need remodeled. Will never stay at another Hawthorne
Menginap 1 malam pada bulan Oktober 2022

6/10 Cukup Baik

Holly

Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The lady at check in was great. I just have 3 problems. 1. On Expedia the pictures for the room make it look like there is a bedroom and then a separate sitting area. These two rooms were divided by an actual wall in the picture. That wasn't the case in our room. I would fix those pictures. 2. The hanging hand towel and wash cloth right in front of the sink was not changed from the previous guest. There was what looked like men's facial hair all over it. 3. Housekeeping opened our door and every door in our hallway at 5am. I don't like being woken up prior to when I have to. There was no knock or any warning.
Menginap 1 malam pada bulan April 2022

6/10 Cukup Baik

Daniel

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The refrigerator was very dirty on the outside. The shower was dirsty, almost looked like oil on the walls.
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Miranda pada tanggal 11 Feb 2022
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bagus

Dmitry

Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Miranda pada tanggal 11 Feb 2022
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St Clairsville. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bagus

Kimberly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay
We had an overall great stay. The evening woman on duty was especially helpful in getting our things into our room as there were no luggage carts. The breakfast was nice and check-out was easy. My only complaint is a personal one in that I booked a room with a bathtub and was given a room with a shower.
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Miranda pada tanggal 11 Feb 2022
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St Clairsville. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Home Away From Home for Holidays
Friendly staff. Comfortable accommodations. Good location.
Menginap 3 malam pada bulan Desember 2021
Tanggapan dari Miranda pada tanggal 11 Feb 2022
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St Clairsville. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Cukup Baik

KANU, Houston

Menginap 3 malam pada bulan November 2021

4/10 Buruk

Beverly

Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Miranda pada tanggal 7 Okt 2021
Thank you for staying with us.

10/10 Sangat Bagus

Alyssa

Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari Miranda pada tanggal 7 Okt 2021
Alyssa, Thank you for your feedback. Hope to see you again soon!

10/10 Sangat Bagus

Thomas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Agustus 2021
Tanggapan dari Miranda pada tanggal 10 Sep 2021
We appreciate your feedback. It is great to hear you had a good stay with us and enjoyed our location. Thank you for taking the time to leave us a review and for choosing to stay at Hawthorn St. Clairsville!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Some more choices for breakfast
Menginap 3 malam pada bulan Mei 2021
Tanggapan dari Logan pada tanggal 25 Mei 2021
We appreciate your feedback. Thank you for taking the time to leave us a review and for choosing Hawthorn St. Clairsville!

6/10 Cukup Baik

John

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
We reserved a room with a king bed and sofa bed and got two queens instead.
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Jason K pada tanggal 22 Des 2020
Good day, We apologize that we were not able to meet your room type request. We had some changes with additional bookings earlier in the day that changed our availability. Room type requests are most often just requests and we aren't always to accommodate them.

10/10 Sangat Bagus

Melissa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Relocation road trip
Our room was spotless. Breakfast was nice considering Covid restrictions. No complaints
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari Miranda pada tanggal 8 Sep 2020
Melissa, Thank you for your wonderful review! We are so happy you scored us 10 out of 10! We hope to welcome you back next time you are in St. Clairsville!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great room!!! I love this hotel! Great location and service
Menginap 1 malam pada bulan Juni 2020
Tanggapan dari Miranda pada tanggal 2 Jul 2020
Thank you for staying with us! We are so proud to read that you love our hotel! See you soon!!

10/10 Sangat Bagus

Susan

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2020
Tanggapan dari Miranda pada tanggal 24 Jun 2020
Thank you for staying with us!

10/10 Sangat Bagus

ronald

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
reathta View
The place was very clean. The staff was very polite and helpful. This is a beautiful town. And friendly people
Menginap 2 malam pada bulan Juni 2020
Tanggapan dari Miranda pada tanggal 24 Jun 2020
We appreciate your feedback! We are glad to hear that our team was polite and helpful! Our team looks forward to welcoming you back to St. Clairsville soon!

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Mei 2020
Tanggapan dari Miranda pada tanggal 24 Jun 2020
Thank you for your feedback!

8/10 Bagus

Margaret

Menginap 1 malam pada bulan November 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Jason K - General Manager pada tanggal 23 Agu 2019
Thank you for your feedback. We very much appreciate it.

2/10 Sangat Buruk

David

Tidak Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Jason K - General Manager pada tanggal 23 Agu 2019
Good Day David, I would like to apologize for your experience. If you would like to discuss your stay further, please contact us directly at the hotel.

10/10 Sangat Bagus

Nick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing Stay! Highly recommended!
Amazing! Great experience as always!
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Jason K - General Manager pada tanggal 23 Agu 2019
Nick, Thank you so much for your feedback and your business.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was very friendly rooms were very clean enjoyable stay
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Jason Krysinski - General Manager pada tanggal 5 Jun 2019
Thank you for staying with us and thank you for taking the time to complete a review. We hope you stay with us again soon.

8/10 Bagus

Winny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Grandsons graduation, Nicole at the front desk was great!
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Jason Krysinski - General Manager pada tanggal 5 Jun 2019
Thank you for your kind words. I will pass it along to Nichole. We hope you stay with us again soon.

4/10 Buruk

LeslieCummins, Ky

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We always stay here when visiting our family. We have always enjoyed staying there. This time the hall smelled bad. Our room felt damp all the time. We never got a change of towels.
Menginap 2 malam pada bulan Agustus 2018
Tanggapan dari Jason Krysinski - General Manager pada tanggal 13 Agu 2018
Good Day Leslie, I thank you for leaving feedback and for your continued support of our hotel. I am very hopeful that your experience was a one time experience. We hope that you will allow us to take care of you and your family in the future.

8/10 Bagus

Dave, Annaplois Md

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
The shower had soap scum around the bottom. From a facilities pony of view the site is sound, just the bathroom could have used some more love.
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari Jason Krysinski - General Manager pada tanggal 13 Agu 2018
Good Day Dave, Thank you for staying with us and thank you for your feedback. I apologize about the condition of your bathroom. I appreciate you letting us know and I will have my housekeeping staff address the bathroom so that future guests do not have the same experience. We hope that you will give us another try in the future.

10/10 Sangat Bagus

Julie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hawthorn Suites St. Clairsville OH
The rooms were immaculate and the staff was exceptionally friendly. The free breakfast was a bonus.
Menginap 3 malam pada bulan Juli 2018
Tanggapan dari Jason Krysinski - General Manager pada tanggal 13 Agu 2018
Good Day Julie, Thank you for your feedback and thank you for staying with us. We hope that you will stay with us again in the future.

10/10 Sangat Bagus

Thomas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hawthorne suites with dogs
We really enjoy staying at Hawthorne suites. My only complaint is that the price for adding our pet dog is a little high at $50.
Menginap 1 malam pada bulan Juni 2018

6/10 Cukup Baik

Jason

Moved without cost difference refund
We made the reservation months ahead of time, and a week before the trip, received a call from the hotel saying our room would not be vacated when we arrived, so we were being moved to a Microtel owned by the same property. The Microtel was fine, but we paid MORE to be in THIS hotel than if I had just booked the Microtel to start with. Apparently long-term highway construction workers take precedence over weekend travelers, so don't buy this without ability to be refunded.
Menginap 2 malam pada bulan Juni 2018

10/10 Sangat Bagus

Jenn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place
Staff was great, clean and comfortable after a long drive from NYC
Tanggapan dari Jason Krysinski - General Manager pada tanggal 29 Mei 2018
Good Day Jenn, Thank you for your review and your business. We very much appreciate it and hope to see you again soon. Best Regards,

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Miranda pada tanggal 19 Apr 2018
Thank you for your feedback! We are thrilled you enjoyed your stay!

10/10 Sangat Bagus

Max

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Can't go wrong with this Hotel!
Great hotel, booked it last minute, and glad I did, enjoyed the stay, and will put in on the list of places I would stay again!!
Tanggapan dari Miranda pada tanggal 3 Apr 2018
Thank you staying with us! We were happy to have you as our guest and hope to welcome you back next time you are in the area!

10/10 Sangat Bagus

Lauren , Amelia, Ohio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice clean hotel with great staff
We stayed here for only one night however the room had so much room and was very clean. The only strange thing was the door to the bathroom didn't lock, it actually was the closet door that slid over to close the bathroom atea. The bathroom was roomy and nice. Stand up shower only, no tub, but that was fine for what we needed. I would definitely stay here again if ever in the area again.
Menginap 1 malam pada bulan Januari 2018

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Not baby friendly
The room has no bathtub, only shower... which made the hotel not baby friendly. The first room we got was not properly cleaned and the door wasn't even close when we got there. The cleaning staff left the door open after cleaning.... which explains the quality of its cleanness. I could even smell the cologne of whoever stayed there before us. The towels were also old and worn.
Menginap 1 malam pada bulan Desember 2017

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent hotel. Breakfast is nothing to get excited about but convenient when you are looking to hit the road early
Menginap 1 malam pada bulan Desember 2017
Thank you for sharing your feedback with us! We are grateful to have your review and are glad you enjoyed your stay!

10/10 Sangat Bagus

Martin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Just Right
Spacious, comfortable and new. Perfect stay.
Menginap 1 malam pada bulan November 2017
Thank you for your feedback! We are happy you found your room to be spacious, comfortable and new!

10/10 Sangat Bagus

sharon, st clairsville ohio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient location
Very overnight stay. The room was large and clean
Menginap 1 malam pada bulan November 2017
Tanggapan dari Hawthorn Suites St. C Team pada tanggal 28 Des 2017
Thank you for your feedback! We are glad you enjoyed your stay!

8/10 Bagus

Pamela

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was ok
I had to wait at the front desk for over 10 mi it’s for someone to help me so I could check in. After a 4 hour drive, that was frustrating. There were hairs all over the bathroom, the sink was filthy and there was dried food on the silverware.
Menginap 2 malam pada bulan Oktober 2017

10/10 Sangat Bagus

Rick , Texas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
New hotel with nice amenities
Hotel is clean and very new. Room wasn't large, but comfortable and had a large refrigerator, small stove, microwave, dishes, and flatware. Staff was very friendly and nice. Breakfast was simple but very adequate. Cleaning staff did a great job.
Menginap 3 malam pada bulan Juni 2017
Tanggapan dari Miranda pada tanggal 14 Jul 2017
Thank you for such a great review! We are glad to know you enjoyed your accommodations at our new Hawthorn Suites in St. Clairsville! We agree, our team is fantastic and we provide everything you need for a comfortable stay! Thank you, we hope to see you again soon!

8/10 Bagus

Cheryl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We love it here, not our first stay, or our last!
Menginap 1 malam pada bulan Juni 2017
Thank you for your kind review! I am happy to hear that you love our hotel and will continue to return! We look forward to seeing you the next time your travels bring you to the St. Clairsville area! Nicole Eutsey General Manager

10/10 Sangat Bagus

scott

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel
Great, clean hotel. I would recommend.
Thank you for your review! We are happy you enjoyed your stay!

2/10 Sangat Buruk

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
The room was great . However when i booked this room there was supposed to be 2 rooms, 2 people per room. The confirmation that i received showed 2 rooms booked and was charged for 2 rooms. When i arrived at the hotel the clerk said that she only showed that 1 room was reserved and their was not any more rooms available of that kind.. We had to squeeze all of us into 1 room. I am glad the room so so spacious. We were kinda cramped up but not as bad as it would have been if the room was smaller..