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Ulasan untuk Apollo Jersey

Apollo Jersey
Saint Saviour S Road, 9, St. Helier, Channel Islands

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 244 dari 1000 ulasan" "
Penilaian 8 - Bagus. 481 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 190 dari 1000 ulasan" "
Penilaian 4 - Buruk. 65 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 20 dari 1000 ulasan" "

8,4/10

Kebersihan

8,6/10

Staf & layanan

7,6/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

4/10 Buruk

Samantha

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The pool has literal lumps of black dirt on the tiles, it hasn’t been cleaned for a long time. The jacuzzi is the same temperature as the pool and also dirty. No shower facilities after the “swim” Run down hotel, breakfast staff were just there, never said good morning, no interaction from any staff actually. Won’t be staying there again.
Menginap 3 malam pada bulan Oktober 2022
Tanggapan dari Dumitru - General Manager pada tanggal 12 Okt 2022
Thank you for your feedback, I am sorry we were not up to your standards. We do have a very strict schedule for cleaning the pools, the showers and changing rooms are next to the gym behind the pool and we are taking great pride in our staff as they are very friendly and professional, as you can see from almost every single review we have. I will investigate to see what happened during your stay and I can assure you that we will use your review as a learning tool.

6/10 Cukup Baik

Michael

Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Dumitru - General Manager pada tanggal 10 Okt 2022
Dear Michael,Thank you for your review.

10/10 Sangat Bagus

Andrew

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
very friendly helpful staff, low prices in the bar, inexpensive restaurant and breakfast, basic rooms with rather old decor but in good condition and clean. Good amenities eg pool.
Menginap 1 malam pada bulan September 2022
Tanggapan dari Dumitru - General Manager pada tanggal 30 Sep 2022
Dear Andrew,Thank you for your feedback, we are looking forward to welcoming you back in the future.

8/10 Bagus

Kim

Disukai: Kebersihan, staf & layanan
I had lovely room , food good but no coffee service till 5pm
Menginap 7 malam pada bulan September 2022
Tanggapan dari Apollo hotel pada tanggal 22 Sep 2022
Dear Kim,Thank you for your feedback and we are glad you enjoyed your room.We have noted with concern your displeasure regarding when coffee service is available and shall forward it to management for review.

10/10 Sangat Bagus

Per

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fin service, flinke medarbejdere & glimrende morgenmad..
Menginap 4 malam pada bulan September 2022
Tanggapan dari Apollo hotel pada tanggal 16 Sep 2022
Good morning. We are in receipt of your feedback, we appreciate you and thank you for choosing Apollo Hotel for your stay.

10/10 Sangat Bagus

Keith

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The stay at the hotel was perfect in everyway
Menginap 5 malam pada bulan September 2022
Tanggapan dari Apollo hotel pada tanggal 14 Sep 2022
Thank you for your feedback and we are extremely glad that you enjoyed your stay with us.

10/10 Sangat Bagus

PHILIP

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There was very little to dislike, this is a 3 star hotel that shoots above its grading. The staff were very particular on keeping the property clean and in order.
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Dumitru - General Manager pada tanggal 30 Agu 2022
Dear Philip,Thank you for your lovely review, we are looking forward to welcoming you back.

6/10 Cukup Baik

Marina

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
A decent hotel
The hotel is situated near shops and cafes and a 15 minute walk to the beach. The reception staff are friendly and helpful. Rooms were clean and comfortable. I didn't have breakfast there as there was no plant based milk available even though I messaged in advance. I was surprised to be asked to buy my own oat milk! The hotel's decor is very dated but I understand it's going to close soon so no point in wasting money updating the property.
Menginap 4 malam pada bulan Agustus 2022
Tanggapan dari Apollo hotel pada tanggal 30 Agu 2022
Dear Marina, Thank you very much for your feedback, it is well received and we are glad you had a lovely stay with us. We shall work on providing alternative milk options for our guests, your case has been a lesson for us and we shall improve on this. Thank you once more.

10/10 Sangat Bagus

Daniel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastic Hotel, just what my friends and I were looking for.
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari Dumitru - General Manager pada tanggal 15 Agu 2022
Thank you for your feedback, we are looking forward to welcoming you back.

8/10 Bagus

Garry

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room 214 toilet was very small. Felt like i was in a Campervan toilet. Location good and facilities good.
Menginap 7 malam pada bulan Juni 2022
Tanggapan dari Apollo hotel pada tanggal 4 Jul 2022
Dear Gary, We are sorry that the toilet in this room was not as expected, we have made a note of your concern and shall be mindful when allocating this room. We are also glad that you enjoyed your stay your with.

8/10 Bagus

Mary

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A bit outdated but spotlessly clean
Menginap 6 malam pada bulan Mei 2022
Tanggapan dari Dumitru - General Manager pada tanggal 13 Jun 2022
Dear Mary, Thank you for your feedback, we are looking forward to welcoming you back in the future.

8/10 Bagus

Fraser

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
hotel tired staff great hotel will close end dec
Menginap 9 malam pada bulan Mei 2022
Tanggapan dari Dumitru - General Manager pada tanggal 13 Jun 2022
Dear Fraser, Thank you for your feedback, we are looking forward to welcoming you back in the future.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Breakfast was good. Staff pleasant and helpful. Room was adequate and clean apart from an unidentified stain on the carpe, although an attempt had been made to clean the spot. Bathroom was clean, shower was just a bit feeble! On the whole I would rate the Apollo as good
Menginap 7 malam pada bulan Mei 2022
Tanggapan dari Dumitru - General Manager pada tanggal 13 Jun 2022
Dear Anonymous, Thank you for your feedback, we are looking forward to welcoming you back in the future.

10/10 Sangat Bagus

philippe, Marsaskala

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2022

8/10 Bagus

MICHELLE

Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Apollo hotel pada tanggal 20 Mei 2022
Dear Michelle, It was a pleasure hosting you and we are glad that you enjoyed your stay. We hope to host you again.

10/10 Sangat Bagus

Diana Marianne

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
I liked the quiet but convenient location. The staff were very friendly and helpful. The facilities were good. The property is a bit dated but I would return.
Menginap 5 malam pada bulan Mei 2022
Tanggapan dari Dumitru - General Manager pada tanggal 17 Mei 2022
Dear Diana, Thank you for your lovely feedback, we are looking forward to welcoming you back in the future.

10/10 Sangat Bagus

Lisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay!
Great stay. Lovely big room, staff were excellent, breakfast plentiful, nothing not to like
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Dumitru - General Manager pada tanggal 16 Mei 2022
Dear Lisa, Thank you for your lovely feedback, we are looking forward to welcoming you back in the future.

10/10 Sangat Bagus

philippe, Marsaskala

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was wonderful
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Apollo hotel pada tanggal 16 Mei 2022
Dear Phillippe, Thank you very much for your feedback. We are glad that you enjoyed your stay with us and hope to host you once more. Have a lovely week ahead.

8/10 Bagus

J

Menginap 1 malam pada bulan April 2022
Tanggapan dari Apollo hotel pada tanggal 4 Mei 2022
Thank you for your positive review, it was a pleasure hosting you and we look forward to welcoming you to Apollo Hotel in the near future.

10/10 Sangat Bagus

Margaret

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
The rooms were cleaned daily and were spacious enough for 2 people. The buffet breakfast was great with ample choice for everyone. We had dinner in the restaurant several times the food was delicious in particular the Seabass. The staff were very helpful and friendly especially Joe and Micha who were attentive throughout our stay. Lovely hotel hope to visit again.
Menginap 5 malam pada bulan April 2022
Tanggapan dari Apollo hotel pada tanggal 9 Mei 2022
Dear Margaret, Thank you very much for the compliments and we will be sure to pass them on to the entire staff. We are glad that you enjoyed your stay with us and we look forward to hosting you at another time. Have a lovely week ahead.

8/10 Bagus

Alan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, very clean and staff excellent
Menginap 4 malam pada bulan April 2022
Tanggapan dari Dumitru - General Manager pada tanggal 18 Apr 2022
Dear Alan, Thank you for your kind review, we are looking forward to welcoming you again in the future.

8/10 Bagus

Michael

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff make this hotel, all were very helpful.
Menginap 5 malam pada bulan April 2022
Tanggapan dari Dumitru - General Manager pada tanggal 15 Apr 2022
Dear Michael, Thank you for your kind review, we are looking forward to welcoming you back in the future.

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan April 2022
Tanggapan dari Dumitru - General Manager pada tanggal 11 Apr 2022
Thank you for your review, we are looking forward to welcoming you again in the future.

2/10 Sangat Buruk

Jack

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Friendly staff but very old style hotel
Friendly and helpful staff, but hotel is extremely out of date, with thin walls, and creeking floors.
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari Dumitru - General Manager pada tanggal 29 Mar 2022
Dear Jack, I am sorry you have not entirely enjoyed your stay with us. We will take your feedback onboard and look at ways to improve.

10/10 Sangat Bagus

peter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had an excellent few days. Staff very efficient, giving an. excellent service. Breakfast very good. Room servicing excellent.
Menginap 5 malam pada bulan Maret 2022
Tanggapan dari Apollo hotel pada tanggal 10 Mar 2022
We are glad you enjoyed your stay and we look forward to hosting you again in the near future.

6/10 Cukup Baik

Daniel

Disukai: Staf & layanan
Rooms are a bit outdates and isnabit overpriced
Menginap 7 malam pada bulan Januari 2022
Tanggapan dari Dumitru - General Manager pada tanggal 31 Jan 2022
Dear Daniel, Thank you for your feedback, I hope you enjoyed your stay with us and we will welcoming you again in the future.

8/10 Bagus

Hussein

Menginap 2 malam pada bulan Januari 2022
Tanggapan dari Dumitru - General Manager pada tanggal 24 Jan 2022
Dear Hussein, Thank you for your review, we are looking forward to welcoming you again.

4/10 Buruk

Keith

Tidak Disukai: Kebersihan, kenyamanan kamar
Not worth the money go elsewhere!
Got to room bathroom light not working, did get fixed after I reported it, The visible bedding was clean and in good condition. The pillows and duvet we awful, old and lumpy and the mattress was not comfortable. Dirty grouting in the bathroom and the shower leaked all over the floor. I wanted somewhere to sleep, adjoining the lift shaft didn’t enable that. Stayed Premier Inn last night excellent, chalk and cheese, and a lower price including all you can eat breakfast! Will not stay at the Apollo again when I visit relatives.
Menginap 2 malam pada bulan Januari 2022
Tanggapan dari Dumitru - General Manager pada tanggal 21 Jan 2022
Dear Keith, I am sorry to hear you did not enjoyed your stay with us, I will look into your comments and I assure you action will be taken.

8/10 Bagus

Linda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2022
Tanggapan dari Apollo Hotel pada tanggal 14 Jan 2022
Thank you for staying with us and we do hope to see you back soon. Kind regards, Apollo Hotel

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Hotel and friendly staff.
We had driven through France overnight to catch an early ferry to jersey. We arrived at the hotel at 09:30 to be greeted by very friendly staff. We were both very tired and asked if it was possible to have our room early so as we could have some sleep. The front desk were happy to oblige and we had a great sleep in a very large comfy bed. Great hotel, great friendly staff. Thank you :-) Would highly recommend. Jim n Val Henderson from France.
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari Apollo Hotel pada tanggal 5 Jan 2022
We are glad to hear that you loved your experience. Our staff will definitely be happy to read what you wrote. Thank you for your kind words and we look forward to seeing you again. Kind regards, Apollo Hotel

10/10 Sangat Bagus

Susan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good centrally based hotel. Would use again.
Menginap 3 malam pada bulan November 2021
Tanggapan dari Dumitru - General Manager pada tanggal 17 Nov 2021
Thank you for your lovely feedback Susan, we are looking forward to welcoming you back.

8/10 Bagus

B

Disukai: Staf & layanan, kenyamanan kamar
Apollo Hotel Jersey Aug/Sep 2021
7 night stay at the Apollo Hotel. Poor start that improved after day 1. Room was smelly, dusty broken fan, broken wardrobe sliding door, broken toilet seat!! Smell turned out to be the 'Shower Curtain Rail'. All these issues were fixed by the next morning. We used the indoor poole and jacquzi 2 or 3 times day, and we had it to ourselves most of the time. I believe the hotel is closing somtimes soon though.
Menginap 7 malam pada bulan Agustus 2021
Tanggapan dari Dumitru - General Manager pada tanggal 17 Nov 2021
Thank you for your feedback B. I am sorry for the bumps on your first day but I am glad everything got sorted and you enjoyed your stay.

8/10 Bagus

Lynne

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
The property is a little dated. However the staff are amazing.
Menginap 3 malam pada bulan Oktober 2021
Tanggapan dari Dumitru - General Manager pada tanggal 17 Nov 2021
Thank you for your feedback Lynne, we are looking forward to welcoming you back.

8/10 Bagus

stephen

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Very dated but very clean. Good location.
Menginap 4 malam pada bulan Oktober 2021
Tanggapan dari Dumitru - General Manager pada tanggal 17 Nov 2021
Thank you for your feedback Stephen, we are looking forward to welcoming you back.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Oktober 2021
Tanggapan dari Dumitru - General Manager pada tanggal 17 Nov 2021
Thank you for your feedback, we are looking forward to welcoming you back.

6/10 Cukup Baik

Paul

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
The staff were very nice & friendly but the Hotel is very dated
Menginap 3 malam pada bulan Oktober 2021
Tanggapan dari Dumitru - General Manager pada tanggal 17 Nov 2021
Thank you for your feedback Paul, we are looking forward to welcoming you again.

10/10 Sangat Bagus

Patricia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
property was little tired but clean and staff super
Menginap 3 malam pada bulan Oktober 2021
Tanggapan dari Dumitru - General Manager pada tanggal 17 Nov 2021
Thank you for your feedback Patricia, we are looking forward to welcoming you back.

10/10 Sangat Bagus

Mr Frank

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is our third stay at the Apollo and as expected it was very good, room was clean, bed werey
Menginap 4 malam pada bulan September 2021
Tanggapan dari Apollo Hotel pada tanggal 7 Okt 2021
Thank you for staying with us. Hopping to to see you back!

4/10 Buruk

Alex

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Jersey
Dated and a bit shabby, Colleague and i both paid same price at same time, but only 1 of had a breakfast included?????? Pool not clean
Menginap 2 malam pada bulan September 2021
Tanggapan dari Dumitru - General Manager pada tanggal 17 Nov 2021
Thank you for your feedback Alex. Our rates are in constant change based on our occupancy and/or booking agent. The pool is cleaned daily so not sure what you mean by pool not clean.

8/10 Bagus

James

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan September 2021
Tanggapan dari Dumitru - General Manager pada tanggal 17 Nov 2021
Thank you for your feedback James, we are looking forward to welcoming you back.

8/10 Bagus

Joanna

Disukai: Kebersihan, staf & layanan
Pros - gardens were lovely, a real sun trap when much colder outwith hotel. Very clean. Breakfast was good value for money at only £10. Staff were lovely. Cons - my room was on main road so quite noisy. Zero soundproofing from upstairs, squeaking floorboards right across bed area. Toiletries provided were minimal and not replenished (1 sachet of shampoo and 2 shower gels). Decor very dated (but absolutely spotless). Not all facilities open - pizza place not open during stay, bar food only available 1 day of my stay, cocktail bar wasn’t open.
Menginap 3 malam pada bulan September 2021
Tanggapan dari Dumitru - General Manager pada tanggal 17 Nov 2021
Thank you for your feedback Joanna. Unfortunately we had some staff shortages due to them having to isolate, I am sorry to hear that you were not able to use all our facilities.

10/10 Sangat Bagus

GORDON

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2021
Tanggapan dari Dumitru - General Manager pada tanggal 17 Nov 2021
Thank you for your feedback Gordon, we are looking forward to welcoming you back.

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2021
Tanggapan dari Dumitru - General Manager pada tanggal 22 Sep 2021
Dear Richard, Thank you for your review, we are looking forward to welcoming you back in the future.

10/10 Sangat Bagus

clive

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
There is nothing not to like at the Apollo. It is a friendly and pleasant hotel.
Menginap 2 malam pada bulan September 2021
Tanggapan dari Apollo Hotel pada tanggal 6 Sep 2021
Thank you for staying with us and for your review. Hope to see you back. Kind regards, Apollo Hotel

8/10 Bagus

Carol

Disukai: Kebersihan, staf & layanan
Decor and furnishings a little dated. The main feature is the pool waterslide which actually only operates at certain times. Our room on the second floor was constantly hot despite having both windows wide open from our arrival to departure - to the extent that after showering in the evening I felt like I needed another shower by the time I had dressed and done my hair and face. Major issue was the wooden sliding doors on the wardrobe - they were very noisy and I was concerned they would wake our neighbours. Similarly the drawers on the chest of drawers had dropped from their runners so were difficult to use. The breakfasts were good tho' maitre d' was a bit of a Basil Fawlty ! Only had one evening dinner which was disappointing. Staff all very friendly.
Menginap 4 malam pada bulan Agustus 2021
Tanggapan dari Dumitru - General Manager pada tanggal 22 Sep 2021
Dear Carol, Thank you for your feedback, I will pass you comment to our maintenance department to sort out the wardrobe door. We are providing fans at the reception, next time please let us know and we will bring one in your room.

6/10 Cukup Baik

Mr Stephen

Well beyond its best.
Very tired and poor hotel. Have heard it will be closing as a hotel and being converted into apartments. Best bet for it in my humble opinion.
Menginap 4 malam pada bulan Agustus 2021
Tanggapan dari Dumitru - General Manager pada tanggal 22 Sep 2021
Dear Mr Stephen, Thank you for your review, we are sorry to hear you didn't enjoyed your stay with us.

8/10 Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Agustus 2021
Tanggapan dari Dumitru - General Manager pada tanggal 22 Sep 2021
Dear Paul, Thank you for your review, we are looking forward to welcome you again in the future.

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Property is very tired Would not go back
Menginap 7 malam pada bulan Agustus 2021
Tanggapan dari Dumitru - General Manager pada tanggal 22 Sep 2021
Thank you for your feedback, we are sorry to hear you didn't enjoyed your stay with us.

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel was a bit dated, but nice and clean with helpful staff.
Menginap 4 malam pada bulan Juli 2021
Tanggapan dari Apollo hotel pada tanggal 13 Agu 2021
Dear David, thank you so much for taking from your time to share your experience. It was a pleasure to be our guest and we hope to welcome you back!

10/10 Sangat Bagus

Ronald

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great Holiday Destination
Friendly efficient staff, pools and breakfasts were great, over all Apollo met all expectations of a well run family hotel. Enjoyed our stay and would like to return in the future.
Menginap 5 malam pada bulan Juli 2021
Tanggapan dari Apollo hotel pada tanggal 26 Jul 2021
Dear Ronald, Thank you so much for your lovely review. We hope we will have the chance to welcome you back at Apollo.