St Ives hotel guide. The Richardson Group hotel in St Ives, Cornwall

"The room is spacious and clean, also included bread, oats, yogurt, orange juice and milk for breakfast. However there's a fire alarm in the morning woke us up at 8:30am. We skipped our dinner at a restaurant rushed back to the hotel for the swimming and spa, as the reception told us the swimming pool opens till 8:30pm, but when we reached at 6pm, they told us from 6:30pm only available for 16+, my son is 13, so they offer us hot tub, we got change and went back to the reception after half an hour, waited for some time then they told us they don't have the key for the green house so cannot offer the hot tub. We booked 2 nights of the hotel because my son wanted to swim, very disappointed. "

"Disappointing Although refurbished to a good standard, the hotel has unfortunately kept a 1930s style lift, great to look at, but quite useless as a functioning lift. Particularly useless if you’re on the fourth floor as it only goes to three. It has a metal shutter style inner door that if left open when leaving, renders the lift inoperable. In a three day stay I had to find the lift on at least six occasions to close the door as my wife needed to use it. I would therefore, not recommend this hotel to anyone with mobility problems. The staff were very friendly and as helpful as they could be. Evening meals were good but kept the same menu so quite repetitive. The English breakfast was inedible. Fried egg burnt on the bottom, raw on top. Sausage with a skin so tough it was difficult to cut, and the remainder of the items had spent too long under a heat lamp so they had dried out. Great views but the hotel needs some sorting out. "

"Lovely stay with tasty menus, only downside was the lack of hot water"

"What a great stay, we had the family room and it was very comfortable Really clean and would highly recommend. We were a little apprehensive of the communal kitchen but couldn't be more wrong. It had everything in there and was really clean. Would definitely come back again 5⭐️ all the way"

"Not clean at all. Bed was awfully hard to sleep on. Room has mysterious stains and marks everywhere , with even stained towels"

"Excellent accomodation, location, very clean and an excellent breakfast and the views were wonderful."

"Our hosts were attentive and very accommodating. The space was very clean and designed in a charming way which reflected the culture of the area. We enjoyed the freshly prepared breakfast and the warm atmosphere. We highly recommend this place for a visit to St. Ives and the nearby sites."

"Lovely little cozy apartment that was perfect for our three night stay. Linens were crisp and duvets were fluffy. The staff were all delightful and we loved the sea views. 10/10"

"The sea view was beautiful, the staff were very helpful and proactive. The walk to the hotel from the station is pretty steep but it’s only 20 mins. The amenities provided were amazing, it was not included in the booking so we were pleasantly surprised. "