Lobi

Ulasan untuk Days Inn by Wyndham Pontoon Beach

2 out of 5
Days Inn by Wyndham Pontoon Beach
5105 Highway 111, Granite City, IL

Ulasan

6,0
Penilaian 10 - Sangat Bagus. 84 dari 481 ulasan" "
Penilaian 8 - Bagus. 101 dari 481 ulasan" "
Penilaian 6 - Cukup Baik. 117 dari 481 ulasan" "
Penilaian 4 - Buruk. 81 dari 481 ulasan" "
Penilaian 2 - Sangat Buruk. 98 dari 481 ulasan" "

6,2/10

Kebersihan

7,2/10

Staf & layanan

5,6/10

Fasilitas

5,8/10

Kondisi & fasilitas properti

6,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Jason

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was good and the convenience of the location.
Menginap 2 malam pada bulan April 2024

8/10 Bagus

Jason

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Brian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was nice
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Herbert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Herbert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Everything was excellent. But they do need do not disturb signs for the morning maid service.
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

DARREN

8/10 Bagus

Katrina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall pretty good !! Would suggest more out side lighting
Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

James

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Bottom Rung Motel
This hotel is pretty old and has not been kept up very well. The towels were the most worn I have ever seen in a hotel. There was mold in the showers. The rooms are loud and you can hear every word in the adjacent rooms and every foot step creaked and clattered in the room above us. We were visiting family and will probably stay in a hotel in this area again in the near future. It won't be this one.
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Anthony

Disukai: Kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023

4/10 Buruk

Rebecca

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
On arrival the clerk who I believe is the owner was very rude. Mini fridge was turned off, hot tub was not in use, and pool area was completely closed down unless requested to "save money". Could not use the fridge for hours. Never got to use the hot tub which was advertised, and had to hunt someone down to ask about the pool so they could open it up and turn the lights on. Only 2 towels in room for 4 guests. Questionable people just hanging out outside and in lobby.
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Marvin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean quiet and a place to park a semi-truck
Menginap 3 malam pada bulan November 2023

6/10 Cukup Baik

Barbara

Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Amanda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Great
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Bob P. pada tanggal 16 Okt 2023
Thank you very much.

4/10 Buruk

Arlena

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Bottom line, it was dirty. Very dirty
Menginap 2 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Micheal

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
One of the employees was very unprofessional when it was time for check out. He accused me and my family of trashing a room and all the linens even though the linens were terribly stained once we arrived to the room. And when I proceeded with asking him to show me the linens, he took me to the linens room and showed me a single folded sheet that was ready to go back onto a bed.
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Tanya

Menginap 1 malam pada bulan September 2023

4/10 Buruk

Julie

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Bob pada tanggal 3 Okt 2023
Thank you.

10/10 Sangat Bagus

Steward

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

james

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff
Menginap 1 malam pada bulan September 2023
Tanggapan dari Bob pada tanggal 3 Okt 2023
Thank you. Bob

10/10 Sangat Bagus

Jacob

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan September 2023
Tanggapan dari Bob pada tanggal 3 Okt 2023
Thank you very much. Bob

8/10 Bagus

Christina

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Billie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was scared going in after I booked the stay I saw bad reviews! This place has been updated! There was no problems during our stay! The pool was open however we did not use it, the hot tub was closed and has been. There was a sign about installing a new roof over the pool and maybe that’s why it was closed before, as it was open while we were there, I’m not sure I didn’t ask! The staff was very friendly!! The room had hardwood flooring! The beds looked new and were clean! The breakfast was juice and cereal, oatmeal packets, there was a McDonald’s super close tho. I would definatly stay here again!!!
Menginap 2 malam pada bulan September 2023
Tanggapan dari Bob pada tanggal 3 Okt 2023
Thank you very much.Bob

4/10 Buruk

Ken

Tidak Disukai: Kondisi & fasilitas properti
No pool don’t advertise pool available!
Very disappointed. Pool only available 11am-9pm. Did not get in until 10pm was looking forward to a swim in the am. Not open until 11am and checkout is 11am. NO notification on website or during check in. No notification hot tub unusable as well. Terrible communication!
Menginap 1 malam pada bulan Agustus 2023

4/10 Buruk

susan

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
First room had bed bugs in it so we were moved to the other end of the building. The beautiful pool that is shown on the website is BS, it had mold in it, and the jacuzzi has been tarped over since covid the desk guy said. I guess it is a cheap enough place to stay but it is old and outdated.
Menginap 2 malam pada bulan Agustus 2023

6/10 Cukup Baik

Janet

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Bob pada tanggal 3 Okt 2023
Thank you. Bob

2/10 Sangat Buruk

Courtney

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Robyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Needs actual coffee and condiments for coffee maker and a better breakfast
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Bob pada tanggal 3 Okt 2023
Thank you very much. Bob.

4/10 Buruk

Lisa

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Less then okay but not horrible.
The desk person was nice. The place is dated and unkept.
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Dhara

Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

Timothy, Milwaukee

Can't rate other than terrible. I called ahead to tell them I would be arriving late. I wanted to make sure since I was driving 6 hours I'd have a room. When I got there at 2a they had cancelled my room. They couldn't get me a room because it was booked and they were doing night audit. I would NEVER RECOMMEND this place
Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

Sonny

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay away…dirty and unsafe
Hotel had mold in the ac unit. Blood spot on the wall and the lock was broken. Not only did the hotel suck but so does hotels.com. When I called they said I should have told the front desk. Sorry but pointing out the obvious is not my job. Plus no one was at the front desk…probably cleaning up from breakfast. Nope there wasn’t any coffee and the same old cereal was out for days. Joke of a hotel.
Menginap 2 malam pada bulan Juli 2023

2/10 Sangat Buruk

Jeremy

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We were lied to. I specifically called the property to inquire about the hot tub and pool. The desk clerk assured me they were working and open until 10. When we checked in, the same clerk I talked to earlier, Dival, now tells me the hot tub hasn’t worked in a year and that the pool closed at 9 pm. 😡
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Bryan

Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

William

Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

CHRIS

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This place was gross the pool was nasty the hot tub didnt work the breakfasts was only cold cereal i will never stay at this place again

2/10 Sangat Buruk

Rene

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No functioning pool or whirlpool as advertised. Breakfast was just cereal, no hot foods available. Property appears run down and not maintained or updated at all
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Colby

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No breakfast other than cereal which was a little inconvenient when told otherwise, but there's a McDonald's next door so we still got breakfast for the kids. Pool was a little unkept and dirty and smaller one was out of order, which sucks because we were traveling with kids & that's one of the reasons we booked there. But overall, facility was nice, clean, quiet, staff was nice and professional. Wouldn't mind to stay there again.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Bob pada tanggal 15 Jun 2023
Thank you very much. We’re sorry about hot tub. Trying to fix it but leaking too much water.

8/10 Bagus

Donald

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Quincy

Menginap 1 malam pada bulan Juni 2023

4/10 Buruk

LaShante

Traveler bisnis, Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
For a non smoking hotel soon as you open door it smelled so bad. There were ant and bug sticky traps very visible with bugs on it. Highly disturbing.Never again
Menginap 1 malam pada bulan Mei 2023

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Stay at your own risk!!
I had stayed at this hotel before (a few yrs ago) but this time around was very DISAPPOINTED. 1. we walked in and the front desk area smelled awful 2. The one room had a bad odor and the walls were brown from not being cleaned 3. Both rooms the bathrooms had mold around around the showers, and the exhauste fans were so dirty they didn't work properly 4. There were roach sticky pads behind the beds( roaches were stuck there) 5. The pool area left a lot to be desired, the hot tub was partially drained with caution tape around it the out side area was grown up in weeds with trash laying around. 6. AC units in each room were completely FILTHY dirty. In the future i would rather sleep in my vehicle then stay here!
Menginap 1 malam pada bulan Mei 2023

6/10 Cukup Baik

Bob

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas
Menginap 1 malam pada bulan April 2023

8/10 Bagus

Abbey

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
It was good enough for a cheap hotel. It was kind of a throw back because it looked like it was still trapped in the 80s. The staff is super nice but yea, that place needs a face lift and they need to work on keeping it clean.
Menginap 1 malam pada bulan April 2023

2/10 Sangat Buruk

Ali Brooke

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The property states they have a pool. They do not have one for use. After arriving and prepaying, we were informed they did not have one and were not given a refund. I will not stay at any more Days Inns.
Menginap 2 malam pada bulan April 2023
Tanggapan dari Bob P. pada tanggal 8 Apr 2023
Pool is closed our website in all channels including Expedia too. Still reserved room. It’s not property fault..

10/10 Sangat Bagus

Shirley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2023

10/10 Sangat Bagus

Mitchell

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Amanda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were awesome.
Menginap 1 malam pada bulan Oktober 2022

8/10 Bagus

Joshua Daniel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The hot tub was closed and the pool hours were pretty strict about opening and closing time
Menginap 6 malam pada bulan Oktober 2022

6/10 Cukup Baik

Sterling

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Staff was awesome! Room wasn’t very clean
Menginap 1 malam pada bulan Oktober 2022

2/10 Sangat Buruk

Andrew

Menginap 1 malam pada bulan Oktober 2022