Cari Apartemen di Stasiun Walsall Bescot Stadium

"Worst experience ever. Arrived at the booking and found no key in the key-box. I contacted the Host and there was no response (i spoke to the Host 1 day before arriving) - sent to voicemail; I was stranded. I rang the apartment buzzer and found someone inside. This person told me they have took over the property from the Host and was unaware of my booking. We were 'invited' up to 'have a look' at the apartment and made to 'decide' whether or not we wanted to stay. After the commotion, the 'new'...

"It was a scam, there was no such apartment, no one gave me instructions on how to enter the property, they didn’t pick up my phone call"

"List of things broken Washing machine Blinds Bed Sofa Toilet wouldn’t flush Sofa smelled of Pee No WiFi Very noisy with bad window fittings Tried to report all of this but no answer from number provided. They have NOT returned my deposit and ignore all phone calls and messages!"

"The property was not clean on arrival, and the towels were damp. They did send a cleaner the next day when reported. "

"I was unable to get any response from the host despite over 7 attempts during the day to get the access code or advise them of my time of arrival as advised by Hotels.com. This meant I was unable to access/use the apartment I paid for. Following a complaint outlining times/how I attempted to contact the host I was advised I was getting no refund with no justification. This feels unacceptable."