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Ulasan untuk Residence Inn by Marriott State College

3 out of 5
Residence Inn by Marriott State College
1555 University Dr, State College, PA

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 113 dari 186 ulasan" "
Penilaian 8 - Bagus. 45 dari 186 ulasan" "
Penilaian 6 - Cukup Baik. 19 dari 186 ulasan" "
Penilaian 4 - Buruk. 8 dari 186 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 186 ulasan" "

9,0/10

Kebersihan

9,0/10

Staf & layanan

9,0/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

danielle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms are a little outdated
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Kathleen

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay if you are visiting your child at Penn State.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Lauren

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly. Big rooms
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Dillon

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great front desk staff. Quiet and easily accessed property.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

BERNICE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was wonderful.
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Nicholas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was clean and nice.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Vincent

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super convenient location to Penn State University. Very spacious room and excellent staff.
Menginap 3 malam pada bulan Februari 2024

8/10 Bagus

Fumiko

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Interactions w/ the staff was not great.
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Hamattie

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Stephen

Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Ashley

Traveler bisnis
Disukai: Staf & layanan
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Lourdes

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel is a great place to stay.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Astrid

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location for us and easy access to amenities.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Alka

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Richard, Bridgewater

Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Catherine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Customer service was excellent. The front desk staff was friendly and helpful and the staff taking care of the breakfast buffet did a great job. I didn't have any interaction with the maid service staff, but the room was clean and quiet and had everything we needed, and the bed was comfortable. Good parking, convenient location for walking.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Issa

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 14 malam pada bulan Agustus 2023

10/10 Sangat Bagus

kathleen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
It was convienent to the university it does need renovation. Breakfast was very good and the cook was extremely friendly.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Glenn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Simon Zhang pada tanggal 8 Jul 2023
Dear Glenn, Thank you very much for your 5/5 review of the Residence Inn State College! It is wonderful to hear that you had a positive stay with us. Thank you once again for taking the time to post a review, and we hope to welcome you back again soon!Sincerely,Simon Zhang - Operations Manager

10/10 Sangat Bagus

Erin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
We had a great stay at the Residence Inn. The room was clean, quiet, and had plenty of space. We would absolutely stay again.
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Simon Zhang pada tanggal 5 Jul 2023
Dear Erin,Thank you very much for your 10/10 review of the Residence Inn State College! Your feedback is invaluable to us and very appreciated. I am glad our clean, spacious rooms were to your liking and you had a quiet night. As a valued guest, you are always welcome back, and we hope to host you again in the future next time you are in the area.Sincerely,Simon Zhang - Operations Manager

10/10 Sangat Bagus

Fumiko

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Simon Zhang pada tanggal 1 Jul 2023
Dear Mrs. Kawasaki,Thank you very much for taking the time to leave a positive review for the Residence Inn State College! Your feedback is much appreciated, and we hope to welcome you again next time you're in the area.Sincerely,Simon Zhang - Operations Manager

10/10 Sangat Bagus

Qiming

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A wonderful place to stay!!
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Simon Zhang pada tanggal 27 Jun 2023
Dear Qiming, On behalf of the entire hotel team, thank you very much for your excellent review of the Residence Inn! Your feedback is important to us, and it is very encouraging to our staff to hear you had a wonderful stay with us. Thank you for taking the time to share your experience. Thank you once again Qiming for choosing the Residence Inn, and we hope to welcome you again soon.Sincerely,Simon Zhang - Operations Manager

10/10 Sangat Bagus

Meghan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Simon Zhang pada tanggal 27 Jun 2023
Dear Meghan,On behalf of the entire team at the Residence Inn, thank you very much for your positive review! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you, our guest!Thank you once again, Meghan, and we hope to welcome you again soon.Sincerely,Simon Zhang - Operations Manager

8/10 Bagus

Guosheng

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean and spacious room. Need clock display
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Simon Zhang pada tanggal 27 Jun 2023
Dear Guosheng,Thank you for taking the time to leave a positive review for the Residence Inn State College! I have shared your suggestion with my manager and we will look into possibly adding clocks to our rooms. Your feedback is much appreciated. Thank you once again Guosheng for your review. We hope to welcome you back again soon!Sincerely,Simon Zhang - Operations Manager

10/10 Sangat Bagus

Mary

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Simon Zhang pada tanggal 27 Jun 2023
Dear Mary,Thank you for taking the time to share a wonderful review of the Residence Inn! Your feedback is much appreciated, and we hope to welcome you back next time you are in the area. Sincerely,Simon Zhang - Operations Manager

10/10 Sangat Bagus

mi jung

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I liked the friendly staff and the proper size of the room size.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Simon Zhang pada tanggal 27 Jun 2023
Dear Mi Jung,On behalf of the entire team at the Residence Inn, thank you very much for sharing a positive review! I am glad you enjoyed our spacious rooms. Your feedback was very encouraging for the staff to hear. Thank you for choosing the Residence Inn, and we hope to host you once again next time you're in the area. Sincerely,Simon Zhang - Operations Manager

10/10 Sangat Bagus

Lourdes

Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Michael Houser—Operations Manager pada tanggal 3 Apr 2023
I wanted to take a moment to express my sincere gratitude for the wonderful rating you gave us following your recent stay at our hotel, Lourdes. We were thrilled to see that you gave us a perfect 10/10 score, and it means the world to us to know that we were able to provide you with an exceptional experience. We appreciate your business and look forward to seeing you again at Residence Inn by Marriott State College!

10/10 Sangat Bagus

Ellen

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were very helpful and our room was clean and ready for us.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Michael Houser—Operations Manager pada tanggal 1 Apr 2023
Thank you for taking the time to share your positive experience with us, Ellen! We are delighted to hear that you found our staff to be very helpful and your room to be clean and ready for your arrival. Providing excellent customer service and ensuring that our guests have a comfortable and pleasant stay is our top priority at Residence Inn by Marriott State College, and we are thrilled that we were able to meet your expectations. We hope to have the opportunity to welcome you back in the near future and provide you with another enjoyable stay.

10/10 Sangat Bagus

Bill

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
All the comforts of home
Overnight stay to drop off our son at Penn State Michael at the front desk was awesome! Wish everyone had his enthusiasm.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Michael Houser—Operations Manager pada tanggal 19 Jan 2023
Thanks for the amazing rating, Bill! We care deeply about the happiness and satisfaction of our guests, and we appreciate you choosing to stay with us at the Residence Inn by Marriott - State College, PA. We can't wait to see you again soon for another outstanding experience.

10/10 Sangat Bagus

Crystal

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pool was great for my nieces and nephew
Tanggapan dari Michael Houser—Operations Manager pada tanggal 19 Jan 2023
Thank you for taking the time to leave this fantastic review, Crystal! We're happy to hear you had such a wonderful experience with us at Residence Inn by Marriott - State College, PA, and that you, along with your nieces and nephew, appreciated our indoor heated pool. We hope to host you again so we can share yet another unforgettable visit with you.

10/10 Sangat Bagus

gregory

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Michael Houser—Operations Manager pada tanggal 20 Jan 2023
Thank you for leaving us a 5 out of 5 rating on Expedia, Gregory! We look forward to seeing you again soon so we can share another exceptional experience with you at Residence Inn by Marriott - State College, PA!

8/10 Bagus

Michael

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was fine and convenient especially with a pet
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Michael Houser—Operations Manager pada tanggal 19 Jan 2023
Thanks for the review, Michael. We are delighted to hear of your recent stay with us at Residence Inn by Marriott - State College, PA. It is amazing to know that you found our facility to be convenient and enjoyed our pet-friendly accommodations. We look forward to seeing you again soon.

6/10 Cukup Baik

JORGE

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Se requiere mayo mantenimiento
Menginap 6 malam pada bulan Agustus 2022

8/10 Bagus

Laura

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Adequate
This location covers all of the basics: friendly and helpful staff, and a clean room. Being a Residence Inn, it did lack some things we were expecting like dish soap, kitchen towels, and a few other bathroom basics. The pots and pans were very old and we would not have use them for cooking. The gym was nice and clean, but the treadmill‘s are in really bad shape if you’re looking to work out. We didn’t use the pool area, but we also didn’t see anyone maintaining it and it didn’t look exceptionally clean. Overall, it was a fine stay but not exceptional.
Menginap 7 malam pada bulan Juli 2022

10/10 Sangat Bagus

Saeid, Davie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
it was clean and convenient
Menginap 5 malam pada bulan Juli 2022

8/10 Bagus

Anibal, Islip

Menginap 1 malam pada bulan Juni 2022

10/10 Sangat Bagus

AARON

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juni 2022

10/10 Sangat Bagus

Diane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
State College
It’s such a nice room; I wish I was staying longer!
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari GM pada tanggal 15 Jun 2022
Dear Diane, Providing you with great accommodations was our pleasure! Thank you for choosing our Residence Inn and taking the time to share this wonderful review. We hope to see you back soon. Best, Laura Stewart General Manager

4/10 Buruk

Jill, Oconomowoc

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Hotel is fine-good location but limited parking. I was here for 5 days and every day had to go to the front desk to ask for something-hand soap, shampoo, dishwasher soap, kitchen towel. My bed was made every day but nothing was replenished.
Menginap 3 malam pada bulan Mei 2022
Tanggapan dari GM pada tanggal 15 Jun 2022
Dear Jill, Thank you for your review. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections. Sincerely, Laura Stewart General Manager

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan April 2022

10/10 Sangat Bagus

Leslie

Menginap 1 malam pada bulan Desember 2021

8/10 Bagus

Clifton

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2021

10/10 Sangat Bagus

Lourdes

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2021

10/10 Sangat Bagus

Astrid

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed breakfast each day. Just far enough from campus to be quiet, but close enough to visit the campus.
Menginap 4 malam pada bulan November 2021

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan
A premium name hiding a lack luster hotel
First let me say positive: Staff was very polite, kind, helpful. Beautiful lobby and grounds. Then we had to switch rooms because room we were first in had dry pee under the toilet lid, black mold growing under the the toilet bowl rim, rust in tub, smudged lip stain on a clean glass, dog hair in clean bowls and clean utensils. The cleaner room that we switched to, while it was much cleaner and it had a comfy bed, here’s what was miserable: Bedding was thin for late October. Had to ask front desk for extra blankets. Small mold marks on bedroom curtains. Tub backed up with water as I showered to about an inch high and as a result some type of sandy brown dirt formed near the drain. My husband investigated and found tissue stuck in the drain but even after he removed the tissue the shower still flooded. Toilet got clogged and we had to ask for a plunger which fixed the clog. Dust on top of bed frame was like 1/4 inch thick which says no one has deep cleaned the place for months. Which explains the poor maintenance in the bathtub. Coffee at the lobby was lukewarm and tasted like watered down coffee. Three times I went there the creamer was low on cream. One last complaint, the closet and bedroom doors were hard to open. Had to yank them or push them to open/close. Pretty pricey to stay for the low quality experience. What really surprised me was the coffee. It’s easy and cheap to make good coffee. How’d they get that wrong?
Menginap 2 malam pada bulan Oktober 2021
Tanggapan dari GM pada tanggal 2 Nov 2021
Dear Anonymous, I appreciate your business and the fact that you took the time to write a review. The last thing we want to do is disappoint our guests, so I am sorry that your experience fell short of expectations. Your comfort is very important to us, and your comments will be reviewed with the staff to foster improvement. We hope you will consider a return trip as I am confident that we can do better. Sincerely, Katie Millward General Manager

10/10 Sangat Bagus

Eric

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay
Menginap 2 malam pada bulan Oktober 2021
Tanggapan dari Laura-Assistant General Manager pada tanggal 25 Okt 2021
Thank you for your feedback! We're glad you had a wonderful stay

6/10 Cukup Baik

Monika

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Disappointed
Just disappointed that the room was not very clean. Bathroom and kitchen area looked like it had a quick wipe down and no cleaning products were used. An empty toilet paper roll was in the bathroom and no extra roll of toilet paper was left. No vacuum was ever used. Night tables and desk where never wiped down either. Thank goodness I bring my own sanitizer wipes with me. Really disappointed with this particular location. Not worth the money at all.
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari GM pada tanggal 11 Okt 2021
Dear Monika, I am sorry to hear that our housekeeping staff let you down and you didn't enjoy your stay. We never want to leave our guests with a poor impression of our Residence Inn. I apologize for our shortcomings and hope that we have the chance to redeem ourselves to you on a future visit. Sincerely, Katie Millward General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Hospitality
Every staff person you pass by either in front lobby or breakfast bar or the hallways always greets you with a hello. Looking forward to staying there again in the future.
Menginap 9 malam pada bulan September 2021
Tanggapan dari Laura Stewart pada tanggal 20 Sep 2021
Thank you for your review! We truly have the best staff and we are glad you enjoyed your trip with us. Hope to see you again soon!

8/10 Bagus

Abbi

Menginap 1 malam pada bulan September 2021

10/10 Sangat Bagus

VITOR MANUEL

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente estadia, adoramos o hotel e sua comodidade, a única crítica seria no colchão da cama que poderia ser mais denso. Todos os demais itens foram sensacionais. Voltaremos.
Menginap 13 malam pada bulan Agustus 2021
Tanggapan dari Laura Stewart pada tanggal 17 Sep 2021
Thank you for your kind review! We are glad you had a wonderful stay here at the Residence Inn by Marriott State College