Ruang duduk lobi

Ulasan untuk The Perry Hotel & Marina Key West

4 out of 5
The Perry Hotel & Marina Key West
7001 Shrimp Road, Key West, FL

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 755 dari 1001 ulasan" "
Penilaian 8 - Bagus. 156 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 59 dari 1001 ulasan" "
Penilaian 4 - Buruk. 15 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 16 dari 1001 ulasan" "

9,8/10

Kebersihan

9,6/10

Staf & layanan

9,2/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Miosotis

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms were spacious, clean with excellent temperature control. The staff was friendly and accommodating. Overall a wonderful time!
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Gerald

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is great, very cozy, great food and location!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Isla Bella Beach Resort & Spa Team pada tanggal 21 Mei 2024
Hi Gerald, thank you for sharing your experience with us. We value your feedback and strive to improve. Your satisfaction is our priority.Best,Isla Bella Beach Resort & Spa Team

8/10 Bagus

Sandra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
VEry nicely decorated
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Perry Hotel pada tanggal 15 Mei 2024
Hi Sandra,Thank you for your kind words about the beautifully decorated ambiance at The Perry Hotel. We are thrilled to hear that you enjoyed your experience with us. Your feedback is truly appreciated, and we can't wait to welcome you back for another wonderful stay!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

6/10 Cukup Baik

George

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel promised me 2 pm checkin. When I arrived at hotel the room wasn’t ready and never notified when the room was ready.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari The Perry Hotel pada tanggal 18 Mei 2024
Hi Gregory,Thank you for sharing your rating with us. Your feedback is truly appreciated. We are committed to enhancing your experience at The Perry Hotel and look forward to your next visit.Best Regards,Christopher CervantesReservations ManagerThe Perry Hotel

10/10 Sangat Bagus

Paul

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The shuttle service to downtown was superb. The drivers were all very happy to drop you off for special requests. The grounds were beautiful.
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari The Perry Hotel pada tanggal 15 Mei 2024
Hi Paul,We appreciate your positive review. It's wonderful to hear that you enjoyed the superb shuttle service to downtown and found our grounds beautiful. At The Perry Hotel, we are dedicated to providing exceptional guest experiences. We eagerly await your next visit!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

6/10 Cukup Baik

Jacqueline

Bepergian dalam rombongan
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Many local LOUD kids in pool. We were not able to relax.
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Perry Hotel pada tanggal 15 Mei 2024
Hi Jacqueline,Thank you for sharing your recent experience. We regret the disturbance caused by the loud kids at the pool, hindering your relaxation. Your comfort is our priority, and we apologize for any inconvenience. Rest assured, we will take measures to ensure a peaceful environment for all guests at The Perry Hotel. Your feedback is valuable in our ongoing efforts to improve. We look forward to the opportunity to host you for a more enjoyable stay.Best Regards,Christopher CervantesReservations ManagerThe Perry Hotel

10/10 Sangat Bagus

Rick

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very comfortable with friendly helpful staff. Good amenities. Relaxing. Negative is bathroom door is barn door that doesn’t lock and less private.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari The Perry Hotel pada tanggal 15 Mei 2024
Hi Rick,Thank you for choosing The Perry Hotel and sharing your experience with us. We are delighted to hear that you found our staff friendly and helpful, enjoyed our amenities, and had a relaxing stay. Your feedback about the bathroom door is valuable, and we will address the privacy concerns promptly. We appreciate your insights. We look forward to welcoming you back for another enjoyable stay at The Perry Hotel.Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

cynthia, Greeley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the decor. We went to the OYSTER BAR AT 9:15 AND ASKED IF THEY WERE SERVING FOOD AND THE EMPLOYEE THERE TOLD US NO WE WOULD HAVE TO GO TO Matt's Even though the poster is the elevator said otherwise. Need to have coffee and tea available in the lobby.
Menginap 7 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 9 Mei 2024
Hi Cynthia,Thank you for choosing The Perry Hotel. We appreciate your positive feedback on the décor. We apologize for the confusion regarding food service and will address it promptly. We look forward to welcoming you back for an even better experience.Best Regards,Christopher CervantesReservations Manager The Perry Hotel

10/10 Sangat Bagus

Richard

Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

GENEVIEVE HELEN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful harbor views! Convenient shuttle into tiwn, and run late to 10pm, 1030pm. Front desk always helpful.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 3 Mei 2024
Hi GENEVIEVE,Thank you for your positive feedback about your experience at The Perry Hotel. We're thrilled to hear that you enjoyed the beautiful harbor views, the convenient shuttle service running late, and the helpfulness of our front desk team. Your kind words mean a lot to us, and we can't wait to welcome you back for another fantastic stay!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

Angela

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff make this a great experience. From the young man who greeted us, to Nathan, to the bartenders. They really go out of their way to make you at home!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 2 Mei 2024
Hi Angela,We appreciate you taking the time to share your wonderful experience with us. It's fantastic to hear that Nathan, the bartenders, and our staff made your visit memorable. Your kind words truly inspire us. Looking forward to hosting you again at [Property Name]!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

8/10 Bagus

Beth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Limited choices in restaurant. Morning desk person not around or attentive dealing with personal issues. 7am ish on 4/29.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 2 Mei 2024
Hi Beth,Thank you for sharing your feedback regarding the restaurant choices and the morning desk service. Your insights are valuable to us as we aim to enhance our guest experience continuously. Rest assured, we will address these areas internally for improvement. Have a wonderful day!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

2/10 Sangat Buruk

Robert

Bepergian bersama keluarga
We paid three room stays through Expedia and paid taxes and resort fees at Perry got our receipts. When we got home we discovered that Perry charged additional $650 per room without explanation. Perry does not return calls. We contacted Expedia that collected $2450 for the three rooms two night stays and told us that they would contact Perry to resolve it. We left this hotel last Sunday and eight days later have heard nothing.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 9 Mei 2024
Hi Robert,Thank you for sharing your experience with us. We are truly sorry to hear about the unexpected additional charges you discovered after your stay at The Perry Hotel. Your feedback is valuable, and we apologize for any inconvenience this may have caused. Rest assured, we take this matter seriously and will conduct a thorough investigation to address it promptly. If you have any further details to share, please feel free to reach out to us. Your satisfaction is our priority.Best Regards,Christopher CervantesReservations ManagerThe Perry Hotel

10/10 Sangat Bagus

Scott

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place was nicely priced compared to the big hotels on key west. Everyone working there was awesome plus very helpful. Very beautiful place (well maintained ) Beds were extremely comfortable Would recommend 100 percent
Menginap 7 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 1 Mei 2024
Hi Scott,Thank you for sharing your fantastic experience with us. We are thrilled to hear that The Perry Hotel provided great value compared to other options in Key West. Your positive comments about our team's awesome service, the beauty of our property, and the comfort of our beds are truly appreciated. We are honored by your 100 percent recommendation and look forward to hosting you for another amazing stay! Have a wonderful day! Glad you enjoyed your stay at The Perry Hotel.Best Regards,Christopher CervantesReservations ManagerThe Perry Hotel

10/10 Sangat Bagus

Daniel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel off the beaten path. As a couple, we found it a wonderful place to explore Key West, without actually being in Key West. The facilities are beautiful, very well maintained, clean and comfortable. Staff was friendly, attentive and efficient. Must keep in mind, though, that it is rather far from Old Town: a 20-minute car ride, or $25 rideshare. However, if you (as we did) want to avoid the noise and crowds of Key West (or control when and how not to avoid them), then this is a great place to stay.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 2 Mei 2024
Hi Daniel,Thank you for choosing The Perry Hotel for your Key West getaway. We're delighted to hear that you enjoyed the serene and beautiful facilities we offer. Your feedback on our friendly and attentive staff warms our hearts. We understand the distance from Old Town may seem far, but we're glad you appreciated the tranquility away from the crowds. We look forward to welcoming you back for another peaceful stay!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

Maureen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great spot close to the action, but not too close. 😉
Menginap 4 malam pada bulan April 2024
Tanggapan dari Ashwin pada tanggal 29 Apr 2024
Thank you for your feedback! We're thrilled to hear that you enjoyed our location, offering proximity to the action without being overwhelmed by it. We strive to provide the perfect balance for our guests, ensuring convenience and tranquility go hand in hand. We look forward to welcoming you back for another enjoyable stay

10/10 Sangat Bagus

Eugene

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly and very accommodating staff definitely recommend and will stay there again
Menginap 2 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 1 Mei 2024
Hi Eugene,Thank you for choosing The Perry Hotel and for your positive feedback about our friendly and accommodating staff. We are delighted to hear about your great experience with us and look forward to hosting you again for another wonderful stay!Best Regards,Christopher CervantesReservations ManagerThe Perry Hotel

8/10 Bagus

Mary K, Yankton

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Comfy bed with cotton bedding! No ocean view. Too far from beach, but free shuttle available. No microwave. Resturant was expensive. No pop/snack machines. Those were available to buy, but expensive. Nice pool. NO shuttle to/from airport.
Menginap 7 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 1 Mei 2024
Hi Mary,Thank you for sharing your feedback on your recent stay at The Perry Hotel & Marina Key West. We are glad to hear that you enjoyed the comfortable bed, cotton bedding, and the amenities like the nice pool. Your comments on the areas for improvement ,are valuable to us. Your input will be taken into consideration as we strive to enhance the guest experience. We hope to welcome you back in the future.Best Regards,Christopher CervantesReservations ManagerThe Perry Hotel

10/10 Sangat Bagus

LI

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 24 Apr 2024
Hi LI,Thank you for your amazing 5 star review. We appreciate your feedback and look forward to your next visit to The Perry Hotel.Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

Debra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property. Very clean and full of helpful staff.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 25 Apr 2024
Hi Debra,Thank you for your amazing review of The Perry Hotel. We are delighted to hear that you found our property beautiful and our staff helpful. Your feedback is greatly appreciated. We look forward to hosting you again soon!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

Floyd

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed our stay. Will select it again when we're back in Key West. It's not withing walking distance to tourist district, but has a convenient shuttle bus to get you back and forth.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Perry pada tanggal 23 Apr 2024
Hi Floyd,Thank you for sharing your experience with us at The Perry Hotel . We are delighted to hear that you enjoyed your stay and found our shuttle bus convenient for getting to and from Key West. We appreciate your feedback and look forward to welcoming you back on your next visit. Have an amazing day!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very pleased
Menginap 1 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 23 Apr 2024
Hi Robert,Thank you for your positive feedback! We truly appreciate your kind words. We can't wait to welcome you back for another wonderful experience!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

Elleni

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome staff & beautiful clean hotel
Menginap 2 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 23 Apr 2024
Hi Elleni,Thank you for the fantastic 5-star rating! We're thrilled that you enjoyed the exceptional service and pristine environment at The Perry Hotel. Your feedback is truly appreciated. Wishing you a fantastic day ahead!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

DOMENICA

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a beautiful hotel. The rooms were very clean and spacious. The staff were incredible and the shuttle into town was a bonus. Would definitely stay here again.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 19 Apr 2024
Hi Domenica,Thank you for your 5-star rating and for sharing your experience at The Perry Hotel. We are thrilled to hear that you found our hotel beautiful and enjoyed the clean, spacious rooms, exceptional staff, and the convenience of our shuttle service. We appreciate your kind words and look forward to welcoming you back in the future!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

Ryan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 19 Apr 2024
Hi Thank you for the 5-star rating. Your feedback is greatly appreciated. We are thrilled to hear about your positive experience at The Perry Hotel. Looking forward to your next visit!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

Aubrianna

Menginap 2 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 7 Mei 2024
Hi Aubrianna,We are thrilled to hear about your 5-star rating! Your support and feedback mean a lot to us at The Perry Hotel. We are looking forward to your next visit for another exceptional experience.Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

Emily

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a wonderful experience at The Perry. Every staff member I encountered, from check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my friends. The hotel is a beautiful spot to relax!
Menginap 4 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 19 Apr 2024
Hi We're delighted to hear about your wonderful experience at The Perry. Your kind words about our staff and the relaxing atmosphere mean a lot to us. Thank you for considering recommending us to your friends. We look forward to welcoming you back for another stay!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

8/10 Bagus

Jill

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location away from downtown area. The free shuttle is a great option to go downtown. The wi-fi at the hotel common area & in the room definitely was spotty & could be improved. The staff cleaning the rooms were very nice. Overall we were very satisfied with our stay!
Menginap 5 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 19 Apr 2024
Hi Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the great location and the friendly staff. Your feedback about the Wi-Fi is valuable, and we will work on improving it. We hope to have the pleasure of welcoming you back!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

nancy, Plymouth

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 7 Mei 2024
Hi Nancy,Thank you for the 5-star rating! Your feedback means a lot to us. We are committed to enhancing your experience during your next visit.Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

ROBERT, Brentwood

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Short stay, but wonderful.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 19 Apr 2024
Hi We are thrilled to hear that you had a wonderful short stay with us! Your positive feedback means a lot to us. Thank you for choosing our hotel. We look forward to hosting you again for another fantastic experience!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

Carrie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Restaurants food was cold.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 19 Apr 2024
Hi We appreciate your feedback regarding your recent dining experience. We are genuinely sorry to hear that the food at our restaurant was served cold. Your insights are valuable to us, and we will take immediate action to address this issue and ensure a better dining experience in the future. Your satisfaction is of utmost importance to us, and we are dedicated to delivering exceptional service.Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

6/10 Cukup Baik

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Amenities to me are things you get for free. I guess the shuttle would be free if you didn't tip. The parking was $30 and $50 resort fee. I say stay in Key west for the same money and be closer to everything else.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 15 Apr 2024
Hi Michael,Thank you for choosing The Perry Hotel and for sharing your insights on the amenities and fees at our property. We understand your concerns regarding the parking and resort fee. Your feedback is truly valuable to us, and we will take it into account for future improvements. We do hope to welcome you back in the future. Best Regards,Christopher CervantesReservations ManagerThe Perry Hotel

10/10 Sangat Bagus

Michelle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
excelleny hotel and amenities. Not walkable to downtown but free shuttle makes it easy.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 11 Apr 2024
Hi Michelle,Thank you for this amazing five star review, we are thrilled you enjoyed your stay with us at The Perry Hotel. While our location may not be within walking distance to downtown, our complimentary shuttle service is designed to offer convenience to our guests. Your feedback is invaluable to us, and we look forward to the opportunity to host you again.Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

Tamara

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Perry pada tanggal 1 Mei 2024
Hi Tamara,Thank you for the outstanding 5-star rating. We are thrilled that your experience at The Perry Hotel was exceptional. Your kind words mean a lot to us, and we can't wait to welcome you back for another wonderful stay!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

Julia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was beautiful. The restaurant was nice and had great food. The pools and grounds were very accommodating and nice.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 11 Apr 2024
Hi We appreciate your feedback on your recent stay with us at The Perry Hotel. It's fantastic to hear that you found our property beautiful, enjoyed the great food at the restaurant, and liked the pools and grounds. Your kind words are truly valued. We eagerly anticipate your return for another exceptional experience!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

Courtney

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved this hotel! The pool was perfect and staff were so friendly!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 11 Apr 2024
Hi Thank you for the glowing 5-star rating and sharing your wonderful experience at our hotel! We are thrilled to hear that you loved the perfect pool and found our staff to be friendly. Your kind words truly brighten our day, and we can't wait to welcome you back for another memorable stay!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

8/10 Bagus

Judy Lynn, Thornton

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
The staff at the hotel were super friendly and helpful. Love the view, the atmosphere and food was good although expensive. Cons- we had many issues in our room that we had to have fixed repeatedly during our stay. One of the restaurants was reservation only for breakfast and they didn't save any seating for patrons staying at the hotel. So we were all turned away or told to sit at the bar. That was frustrating as we did not know about it. That meant we would have to wait till 9:00am for the shuttle to go downtown to eat.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Perry pada tanggal 10 Apr 2024
Hi Judy,Thank you for sharing your recent stay experience with us at The Perry Hotel. We are pleased to hear that you enjoyed the friendly and helpful staff, the lovely view, and the good food. We apologize for the issues encountered in your room and the challenges with the breakfast restaurant reservation process. Your feedback is valuable, and we will take steps to enhance these areas for a more pleasant stay in the future. We look forward to the opportunity to welcome you back.Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location. Very quiet and clean.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Perry pada tanggal 8 Apr 2024
Hi Paul,Thank you for choosing The Perry Hotel and leaving us a 5-star rating. Your feedback on our excellent location, quiet ambiance, and cleanliness is truly appreciated. We can't wait to welcome you back for another wonderful stay!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

Chad

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My only complaint was the housekeeping locked my thermostat which i couldnt turn off got very cold at night other than that excellent staff clean quiet pools and multiple options to eat right at the resort without having to leave concierge was great at taking care of everything we wanted to do and setting it up for us making things very easy
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Perry pada tanggal 8 Apr 2024
Hi Thank you for choosing The Perry Hotel and sharing your experience with us. We are thrilled to hear that you enjoyed your stay, especially the excellent staff, clean facilities, and dining options at the resort. Your feedback about the thermostat issue is noted, and we apologize for any inconvenience caused. Rest assured, we will address this promptly. We value your input and hope to welcome you back soon!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

Fatima

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
AMAZING! friendly service
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Perry pada tanggal 4 Apr 2024
Hi Thank you for sharing your feedback with us. We appreciate your positive comments and look forward to welcoming you back in the future!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

Carlos

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
very quite and clean
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Perry pada tanggal 3 Apr 2024
Hi Carlos,Thank you for choosing The Perry Hotel, we're delighted you found our hotel serene and well-kept. Your feedback is valued, and we're here for all your future needs.Best Regards,Christopher CervantesReservations ManagerThe Perry Hotel

10/10 Sangat Bagus

Jeremy Todd

Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Perry pada tanggal 19 Apr 2024
Hi Jeremy,Thank you for the 5-star rating! Your feedback is much appreciated. We look forward to the opportunity to welcome you back in the future.Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

10/10 Sangat Bagus

Tchevanie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My family and I loved the stay. The staff was nice and welcoming always there to help when we had questions.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Perry pada tanggal 1 Apr 2024
Hi Tchevanie,We're delighted your family enjoyed their stay with us at The Perry Hotel. Your kind words mean a lot. We'll pass on your compliments to our staff. Looking forward to hosting you again!Warm Regards,Christopher CervantesReservations ManagerThe Perry Hotel

10/10 Sangat Bagus

Claudia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wundervolles Hotel für einen Key West Aufenthalt, mit der Möglichkeit die Stadt mit dem kostenlosen Shuttle zu besuchen. Moderne Einrichtung und einfach entspannt
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Perry pada tanggal 1 Apr 2024
Hi Claudia,We appreciate your kind words about your stay at The Perry Hotel & Marina Key West. Delighted you enjoyed the modern décor and our shuttle service. Looking forward to hosting you again!Warm Regards,Christopher CervantesReservations ManagerThe Perry Hotel

10/10 Sangat Bagus

Nadya

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome property with everything you need in one place. Away from the riff raff, but close enough to go see what you want to see and head back to the calm. Great shuttle service into downtown.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Perry pada tanggal 1 Apr 2024
Hi Nadya,Thank you for sharing your feedback with us! We're delighted to hear that you found The Perry to be an awesome property with everything you need in one place. Providing a serene escape while still being conveniently close to Key West's attractions is what we aim for, and we're glad to know that our shuttle service helped enhance your experience.We hope to have the pleasure of welcoming you back for another peaceful getaway soon!Warm Regards,Christopher CervantesReservations Manager The Perry Hotel

10/10 Sangat Bagus

Jacob

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very very nice clean hotel and friendly staff!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Perry pada tanggal 27 Mar 2024
Hi Jacob,Thank you for choosing The Perry Hotel, we appreciate your kind words about our clean hotel and friendly staff. Looking forward to welcoming you back!Best Regards,Christopher CervantesReservations ManagerThe Perry Hotel

8/10 Bagus

Peter and Marianna

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A screen door on the terraces would be one recommendation. Matt’s restaurant needs better acoustics, difficult to hold a conversation. Very Loud!!!
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Perry pada tanggal 27 Mar 2024
Hi Peter and Marianna,Thank you for choosing The Perry Hotel. We'll address the terrace and restaurant concerns to enhance your experience. It’s our goal to provide a unique stay.Best Regards,Sarah Pietrusza Rooms Division ManagerThe Perry Hotel

8/10 Bagus

Maryseida

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice, great restaurants, friendly staff… concierge was very helpful. Gym could be a bit larger…but it worked.
Menginap 8 malam pada bulan Maret 2024
Tanggapan dari Perry pada tanggal 27 Mar 2024
Hi Maryseida,We appreciate your kind words about our great restaurants, friendly staff, and helpful concierge. Your feedback on the gym size is valuable; we'll consider it for improvements. We look forward to your next visit!Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel

2/10 Sangat Buruk

Una

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lucky us, were staying only for a night otherwise we would have to change
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Christopher Cervantes Reservations Manager pada tanggal 25 Mar 2024
Hi Una, We are sorry to hear that your stay with us at The Perry Hotel did not go as planned. Our goal is to always make our guest stay as enjoyable as possible. If you have a chance can you please reach out to provide more information regarding your stay.

10/10 Sangat Bagus

Brenda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Perry pada tanggal 15 Apr 2024
Hi Thank you for the 5-star rating! We truly value your feedback. Looking forward to your next visit at our hotel.Best Regards,Sarah PietruszaRooms Division ManagerThe Perry Hotel