Hotel dengan Kolam Renang di Stoke Ash

"Good evening, firstly I’d like to say that the start of our stay was very welcoming and professional. However just a few things that I’d like to touch on, our bed was dirty, the duvet had a urine stain on it, the hot tub was filthy and had a hose pipe that my partner nearly tripped up on and had to move to a secure place out of harms way. Lastly id like to comment for more awareness than anything, whilst trying to sleep there were a few people that were trying to get into our bedroom, which...

"-"

"The resort is absolutely gorgeous ! The staff were truly 5 stars. Harriet was especially delightful She made our lunch extra special with great recommendations. We really enjoyed her cheerful personality and found her to be very professional. Elliot at the Bar was fantastic and Jordan the night porter was super helpful. The Spa was relaxing, peaceful and stunning! Our room and the resort as a whole was very clean and just immaculate. A living historical experience. The only thing I would...

"Clean rooms with everything you would expect in most hotels. Complimentary water in the room was welcomed especially as we stayed when temperatures were higher. Only upgrade that would be helpful is air-conditioning although we were lucky we had a cross draught with the window and balcony doors which helped hugely. All requests of staff even when it came to children's food requests (difficult eaters) were fulfilled. No requests were too big. The afternoon tea was lovely and definitely...

"Needed air con in the summer heat otherwise staff were nice and helpful"