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Ulasan untuk Big Orange Hotel

2.5 out of 5
Big Orange Hotel
No. A31, Jalan 2, Cinta Sayang Resort Homes, Sungai Petani, Kedah

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 3 dari 34 ulasan" "
Penilaian 8 - Bagus. 20 dari 34 ulasan" "
Penilaian 6 - Cukup Baik. 8 dari 34 ulasan" "
Penilaian 4 - Buruk. 3 dari 34 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 34 ulasan" "

7,8/10

Kebersihan

7,2/10

Staf & layanan

6,0/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

Ulasan

4/10 Buruk

Joanne

Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Booked a family room deluxe for 4 pax. TV channels can’t scan although the staff came to check it. As for the bathroom, the shower head broke and the staff need to tie it with a string, the bedroom aircond can’t adjust the swing too. And for the bed, my family and I got bitten by bedbugs. It’s been 4 days and the bites are still very itchy.

10/10 Sangat Bagus

Ayu

Menginap 1 malam pada bulan Juni 2022

8/10 Bagus

AJ, Malaysia

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan
Room and toilet is clean. Fair for the price. Only things is when breakfast, we still saw a lipstick mark on a cup.
Menginap 1 malam pada bulan Juli 2020

6/10 Cukup Baik

syed

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
only 2 tv channels; even basic things like toothbrush+toothpaste & tissue paper not provided
Menginap 1 malam pada bulan Februari 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas
Close to main road, if possible need lift, so if elderly or you carry heavy luggage, help you going upstairs comfortably
Menginap 1 malam pada bulan September 2019
Tanggapan dari Hotel Management pada tanggal 18 Des 2019
Thank you for taking the time to review our property, your comments are very much valued.We look forward to seeing you on your next trip. Tq

10/10 Sangat Bagus

Joeharzy, KLANG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
very nice place to stay with light breakfast for all type of room.
Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari ARUNA pada tanggal 13 Sep 2019
Thank you for taking the time to review our property, your comments are very much valued.We look forward to seeing you on your next trip. Tq

4/10 Buruk

Chuah

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Not so good facilities NOT certified.
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you for staying with us and your feedback. My apology for any inconvenience caused during your stay with us. We will look into the matter for improvement in the future. Regards, Hotel Management

8/10 Bagus

Traveler terverifikasi

Great basic hotel with cheap price
Offer basic needs for traveller. Suitable for short stay.
Menginap 1 malam pada bulan Mei 2018
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

6/10 Cukup Baik

Shah, KL

Disukai: Kenyamanan kamar
Comfortable hotel
Nice hotel. As I was traveling for work, I like the bright lighting & desk to do my work on laptop. Very convenient.
Menginap 1 malam pada bulan April 2018
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Check in very late by the staff still ☺. Clean room n easy access the hosp
Menginap 1 malam pada bulan April 2018
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you for staying with us and your feedback. My apology for any inconvenience caused during your stay with us. We will look into the matter for improvement in the future. Regards, Hotel Management

8/10 Bagus

kc, kedah

Convenient
There have restaurant,saloon,convenient shop at the same roll with hotel.
Menginap 1 malam pada bulan Desember 2017
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

6/10 Cukup Baik

Al.az, Ipoh

Tidak Disukai: Kebersihan, staf & layanan
Quite area, easy parking
Quite area and easy to find parking.Nearby got supermart & restaurant. Got cctv on certain area inside/outside hotel. Duvet in my room was found with stains on it. Cleanliness of bed sheets need to be improved.
Menginap 1 malam pada bulan Juni 2017
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you for staying with us and your feedback. My apology for any inconvenience caused during your stay with us. We will look into the matter for improvement in the future. Regards, Hotel Management

8/10 Bagus

LEAO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
New and clean hotel room with resonable price. Its location is slightly away from heavy traffic and with quite environment.
Menginap 1 malam pada bulan Juni 2017
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

4/10 Buruk

Rose, Coventry, United Kingdom

Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Very bad and not what was advertised
The room was very disappointing. The room was small, cramped and not suited for four people. There was no window and so it felt very claustrophobic. The staff were non-existent. The towels were not changed once during the stay and the beds were not made once either. Will not suggest to anybody travelling without car as the hotel is isolated.
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you for staying with us and your feedback. My apology for any inconvenience caused during your stay with us. We will look into the matter for improvement in the future. Regards, Hotel Management

8/10 Bagus

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
The staff is friendly, the room is comfortable. The service provided also good. They also provide additional services such as karaoke room. If possible, add on lift, so that it is easier for elderly to go to level 2.
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
good deal
everything is good, however if you wish the hotel staff clean up your room, you need to leave your key card at a designated area, if not you room will left as it it.
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 Bagus

Faridah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
One night stay
Japanese style room too small for a couple with baby. Overall service is ok. Easy to find parking
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 Bagus

Mimi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good place to stay, worth the money.
It's great place, when your kids are grown up. The family room is spacious.
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari aruna pada tanggal 26 Sep 2019
Thank you so much...we look forward to seeing you on your next trip...

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 Bagus

Ahmad Fahmi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bersih, selesa dan murah.
Memuaskan
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 Bagus

chang, Penang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worth for the price. Clean room and spacious. However no mirror at the dressing table.
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kenyamanan kamar
Tanggapan dari aruna pada tanggal 26 Sep 2019
Thank you so much...we look forward to seeing you on your next trip...

8/10 Bagus

KIM KEA, Malaysia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean & Bright
Pros : The room was clean and bright. Room is not stuffy with adequate ventilation. Cons : The air conditioner was located directly above one of the single beds. This made the person sleeping on that bed feeling uncomfortable with the direct air conditioning. No lift available for those who has difficulty climbing stairs. (Fortunately, staff was great to offer help in carrying heavy luggage to room)
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you for staying with us and your feedback. My apology for any inconvenience caused during your stay with us. We will look into the matter for improvement in the future. Regards, Hotel Management

6/10 Cukup Baik

balasubramaniam, Kajang

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Hotel selesa
Hotel yang bersih dan memuaskan
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 Bagus

Mohd Azmi, Mantin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Holiday in SP
Overall it was good
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

6/10 Cukup Baik

Julian, SG

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
New and Clean!
Discovered the its a new Hotel, found that the room was quite small and the surroundings were a new development thus rather empty.
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

6/10 Cukup Baik

Noor Azlan, Singapore

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
Short stay for good rest
Basically spent most of my time outside. Worked well for good night shower and rest. However breakfast need to be improved
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

6/10 Cukup Baik

Noor Azlan, Singapore

Disukai: Kebersihan
Short business trip
Good for just sleep over if you spend most of the time outside . Breakfast should be improved!
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant stay
The family room is comfortable for 4 pax. Some stains on the blankets. No lift, a bit of exercises if you got to carry young children & bagages. Apart from that, it was a pleasant stay for the whole family.
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you for staying with us and your feedback. My apology for any inconvenience caused during your stay with us. We will look into the matter for improvement in the future. Regards, Hotel Management

8/10 Bagus

noraniq

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari aruna pada tanggal 26 Sep 2019
Thank you so much...we look forward to seeing you on your next trip...

8/10 Bagus

Tan, KL

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Might come back
I got the Japanese bedroom and it was half the size of Double bedroom for the same price. Wasn't worth it for such small size. Should have been cheaper. Bed had few strands of hair before we even lied on it (so it's impossibly ours). However, parking and location are good and hassle-free.
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you for staying with us and your feedback. My apology for any inconvenience caused during your stay with us. We will look into the matter for improvement in the future. Regards, Hotel Management

10/10 Sangat Bagus

hazliza, kuala lumpur

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
worth for money
We stayed for 1 night during raya holiday and we really satisfied with the service and the room is big and very clean.
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Value for money
New and clean. good service. Value for money.
Tanggapan dari aruna pada tanggal 26 Sep 2019
Hi, “Warmest regards from Big Orange Hotel Sg Petani..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Regards, Hotel Management