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ibis Surabaya City Center

Property class: 3.5

Choose dates to view prices

Take advantage of a free daily manager's reception, a coffee shop/cafe and a garden at ibis Surabaya City Center. Take some time to relax at the on-site spa. The on-site international cuisine restaurant, Taste Restaurant, offers breakfast, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is Rp353.306
Rp427.501 total
includes taxes & fees
23 Aug - 24 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Single Beds

A hotel reception desk with a computer, a keyboard, a desk lamp, a chair, and a window with plants.

Standard Room, 2 Single Beds

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a window with a city view, and a wardrobe.

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a window with a city view, and a wardrobe.

Premium Room, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, City View

A hotel room with a bed, a TV, and a door.

Standard Room, 2 Single Beds, City View

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, City View

A hotel room with a bed, a desk, a chair, a window with a city view, and a wardrobe.

Standard Room, 1 Double Bed, City View

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Located in Surabaya Center, a neighbourhood in Surabaya, ibis Surabaya City Center is near a train station. Pakuwon Mall and Tunjungan Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Korea Park and Taman Bungkul. Ciputra Waterpark and Lapindo Mudflow in Sidoarjo are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Surabaya travel guide
Map
Jalan Basuki Rahmat 94 - 96, Surabaya, East Java, 60271

What's nearby

  • Sharp Bamboo Monument
    9 min walk - 0.8 km
  • Tunjungan Plaza
    11 min walk - 0.9 km
  • Surabaya Plaza Shopping Mall
    17 min walk - 1.4 km
  • Grand City Surabaya
    2 min drive - 2.1 km
  • Submarine Monument
    3 min drive - 3.1 km

Getting around

  • Margorejo Station
    6 min drive
  • Surabaya Gubeng Station
    9 min drive
  • Surabaya (SUB-Juanda)
    40 min drive

Restaurants

  • Point Coffee
    1 min walk
  • Pagi Sore
    6 min walk
  • Bon Ami
    5 min walk
  • Coffee Shop
    9 min walk
  • Arumanis Restaurant
    4 min walk

About this property

ibis Surabaya City Center

  • Hotel located in Surabaya Center
  • A free daily manager's reception, a coffee shop/cafe and a garden are just a few of the amenities provided at ibis Surabaya City Center. Take some time to relax at the on-site spa. The on-site international cuisine restaurant, Taste Restaurant, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also find perks such as:
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • A 24-hour front desk, luggage storage and meeting rooms
  • Room features
  • All 224 rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas.
  • Other amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • 32-inch LED TVs with premium channels
    • Wardrobes/cupboards, separate sitting areas and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: IDR 100,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Taste Restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,937 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 100000 per person
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is ibis Surabaya City Center pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ibis Surabaya City Center?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at ibis Surabaya City Center on 23 Aug 2026 start from Rp353.306, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Surabaya City Center?

Self-parking is free at this property.

What time is check-in at ibis Surabaya City Center?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at ibis Surabaya City Center?

Checkout is at noon.

Does ibis Surabaya City Center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is ibis Surabaya City Center located?

Located in Surabaya Center, this spa hotel is within a 10-minute walk of Dyandra Convention Center Surabaya, Sharp Bamboo Monument, and Tunjungan Plaza. Joko Dolog Statue and Grahadi are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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