You can look forward to a corner/local shop, an arcade/games room and dry cleaning/laundry services at Novotel Samator Surabaya Timur. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at FOOD EXCHANGE, the on-site restaurant. Free in-room WiFi is available to all guests, along with a fireplace in reception and 2 bars.
Located in Surabaya, Novotel Samator Surabaya Timur is near the airport. The area's natural beauty can be seen at Taman Bungkul and Korea Park, while Mpu Tantular Museum and House of Sampoerna are cultural highlights. Ciputra Waterpark and Lapindo Mudflow in Sidoarjo are also worth visiting. Visit our Surabaya travel guide
Jl Kedung Baruk 28 Rungkut, Surabaya, 60298
What's nearby
Surabaya Zoo
5 min drive - 5.0 km
Sepuluh November Institute of Technology
5 min drive - 5.1 km
University of Pembangunan Nasional Veteran
5 min drive - 4.1 km
Galaxy Mall
5 min drive - 5.4 km
Airlangga University
6 min drive - 6.4 km
Getting around
Kertomenanggal Station
8 min drive
Surabaya Gubeng Station
24 min drive
Surabaya (SUB-Juanda)
31 min drive
Restaurants
Swikee Gris
12 min walk
Kedai Ampyang
2 min walk
Kacang Koa & Tauwa
10 min walk
Delisia (Restorant & Bakery)
9 min walk
Seafood Cak Dir
7 min walk
About this property
Novotel Samator Surabaya Timur
Upscale hotel near the airport
Take advantage of a corner/local shop, an arcade/games room and dry cleaning/laundry services at Novotel Samator Surabaya Timur. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at FOOD EXCHANGE, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and 2 bars.
Other perks at this hotel include:
An outdoor pool and a children's pool
Free self-parking
Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
Express check-out, ATM/banking services and a reception hall
Room features
All 261 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
More amenities include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and hairdryers
42-inch TVs with cable channels
Wardrobes/cupboards, electric kettles and daily housekeeping
Awards and affiliations
Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.
Available in some public areas: Free WiFi and wired internet
Parking and transport
Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 145,200 per person
2 bars/lounges
A restaurant
Restaurants on site
FOOD EXCHANGE
Things to do
Arcade/game room
Bicycle rentals
Children's pool
Gym
Outdoor pool
Family friendly
Arcade/game room
Children's pool
Grocery/convenience store
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Lockers
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Business services
10 meeting rooms
Conference centre
Outdoors
Dock
Spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchairs on site
More
1 building
21 floors
At least 80% organic food
Ballroom
Built in 2017
Communal living room
Comprehensive food waste policy
Fireplace in lobby
Humane treatment of captive wild animals
Local artist showcase
Locally sourced food prioritised
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Reception hall
Renewable energy used
Reusable cups
Reusable tableware
Smoking not allowed
Some LED lighting used
Some profits reinvested in community and sustainability
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Waste recycling policy
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
42-inch TV with cable channels
Food and drink
24-hour room service
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches used
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Recycling
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 17
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative Antigen COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately IDR 145200 per person
Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: IDR 250000 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 0220104451174
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does Novotel Samator Surabaya Timur have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Novotel Samator Surabaya Timur?
As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Novotel Samator Surabaya Timur on 30 Aug 2026 start from Rp618.552, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Samator Surabaya Timur pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Samator Surabaya Timur?
Self-parking is free at this property.
What time is check-in at Novotel Samator Surabaya Timur?
Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Novotel Samator Surabaya Timur?
Checkout is at noon.
Does Novotel Samator Surabaya Timur provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 250000 per vehicle applies.
Where is Novotel Samator Surabaya Timur located?
Situated near the airport, this hotel is 2.4 mi (3.9 km) from University of Pembangunan Nasional Veteran and 2.6 mi (4.1 km) from Sepuluh November Institute of Technology. Galaxy Mall and Airlangga University are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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