Novotel Samator Surabaya Timur

Property class: 4

Choose dates to view prices

You can look forward to a corner/local shop, an arcade/games room and dry cleaning/laundry services at Novotel Samator Surabaya Timur. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at FOOD EXCHANGE, the on-site restaurant. Free in-room WiFi is available to all guests, along with a fireplace in reception and 2 bars.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is Rp662.112
Rp801.155 total
includes taxes & fees
30 Oct - 31 Oct

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a TV.

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Room

Superior Twin Room, 2 Single Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite, 1 King Bed

A modern hotel room with a large bed, a television, and a view of the cityscape.

Superior Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Double Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a lamp, and a view of the city.

Deluxe Twin Room, 2 Single Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Room

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Multiple Beds

A modern living room with a sofa, coffee table, and a dining area with a kitchen in the background.

Executive Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite, Multiple Beds

A modern hotel room with a dining area, a sofa, and a view of the city.

Executive Suite, Multiple Beds

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Single Beds

View all photos for Executive Room, 1 Double Bed

A hotel room with a large bed, a desk with a chair, a TV, and a view of the city.

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a bathroom, and a TV.

Executive Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

You may also like

Ad
A modern lobby with a bar area, seating, and large windows overlooking a pool.

Four Points by Sheraton Surabaya, Tunjungan Plaza

Surabaya Center
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
9.4 out of 10, Exceptional, 320 reviews
The price is Rp1.210.000
Rp1.464.100 total
includes taxes & fees
31 Oct - 1 Nov
Four Points by Sheraton Surabaya, Tunjungan Plaza
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Surabaya, Novotel Samator Surabaya Timur is near the airport. Travellers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. Visit our Surabaya travel guide
Map
Jl Kedung Baruk 28 Rungkut, Surabaya, 60298

What's nearby

  • Surabaya Zoo
    5 min drive - 5.0 km
  • Sepuluh November Institute of Technology
    5 min drive - 5.1 km
  • University of Pembangunan Nasional Veteran
    5 min drive - 4.1 km
  • Galaxy Mall
    5 min drive - 5.4 km
  • Airlangga University
    6 min drive - 6.4 km

Getting around

  • Wonokromo Station
    11 min drive
  • Surabaya Gubeng Station
    24 min drive
  • Surabaya (SUB-Juanda)
    31 min drive

Restaurants

  • Jamban
    2 min drive
  • Vinza Ducks
    17 min walk
  • Warung Bu Santy Tulungagung
    8 min walk
  • Spesial Mie Pangsit & Mie Babat Yahud
    6 min walk
  • Wr. Condong Raos (Penyetan)
    2 min walk

About this property

Novotel Samator Surabaya Timur

  • Upscale hotel near Tunjungan Plaza
  • Take advantage of a corner/local shop, an arcade/games room and dry cleaning/laundry services at Novotel Samator Surabaya Timur. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at FOOD EXCHANGE, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and 2 bars.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool
    • Free self-parking
    • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Express check-out, a front desk safe and luggage storage
  • Room features
  • All 261 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
  • More amenities include:
    • Bathrooms with hairdryers and shampoo
    • 42-inch TVs with cable channels
    • Wardrobes/cupboards, recycling and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Similar properties

A modern hotel pool area with a clear pool, lounge chairs, and a covered seating area.
Doubletree By Hilton Surabaya
Surabaya Center
  • Pool
  • Kids’ pool
  • Parking included
  • Restaurant
9.2 out of 10, Wonderful, 161 reviews
The price is Rp984.000
Rp1.190.640 total
includes taxes & fees
27 Oct - 28 Oct
Doubletree By Hilton Surabaya
Compare similar properties

Frequently asked questions

Does Novotel Samator Surabaya Timur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Novotel Samator Surabaya Timur?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Novotel Samator Surabaya Timur on 30 Oct 2026 start from Rp662.112, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Samator Surabaya Timur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Samator Surabaya Timur?

Self-parking is free at this property.

What time is check-in at Novotel Samator Surabaya Timur?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Novotel Samator Surabaya Timur?

Checkout is at noon.

Does Novotel Samator Surabaya Timur provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 250000 per vehicle applies.

Where is Novotel Samator Surabaya Timur located?

Situated near the airport, this hotel is 2.4 mi (3.9 km) from University of Pembangunan Nasional Veteran and 2.6 mi (4.1 km) from Sepuluh November Institute of Technology. Galaxy Mall and Airlangga University are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Novotel Samator Surabaya Timur Reviews

8.4

Very good

8.4

Cleanliness

7.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 37 out of 81 reviews
Rating 8 - Good. 27 out of 81 reviews
Rating 6 - Okay. 10 out of 81 reviews
Rating 4 - Poor. 4 out of 81 reviews
Rating 2 - Terrible. 3 out of 81 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious enough. Quiet area
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff is nice and helpful, rooms is clean Food is good
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs, the services, the rooms and everything else absolutely wonderful👍 Thank you Novotel Samator!
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
I loved how clean the property and the room was. Breakfast buffet was awesome. Enjoyed a very clean and comfortable stay. Just two things: Need more vegan options, and the gym needs wipes and some fans and cooling. Otherwise an amazing stay.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one of the cleanest and comfortable hotels we stayed in Indonesia in the past few weeks. Enjoyed the amazing breakfast, gym, and clean room. If not for the minor issues below I would ahve given a 5 star: 1. Very limited options for vegans. They only had salad and cap cay. Breakfast had lot of vegan items so we were good. 2. Gym was very hot during the day time and no fan. No wipes to clean the machines before and after use. I asked the staff multiple times for some cleaning wipes. They said they will check and completely ignored like I did not exist 3. Water was luke warm and no pressure. So shower was not great. 3.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with reasonable price 😊
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Breakfast was delish
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
I would stay again
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the service is good, and the staff, breakfast are excellent, and make our vacation complete.👍👍👍
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great long term stay

Top notch
Stayed 6 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Food terrible on breakfast The rest is ok
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Over all nice
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is good but parking route is not comfortable
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

the breakfast buffet was limited, catering for the locals only
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Ok good
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
良い
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - Clean and spacious
Stayed 1 night in Dec 2020
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
I have stayed at this hotel before and I don’t know whether it was to do with coronavirus or not but this stay didn’t meet expectations. When we turned down the bedcover to sleep on the first night, we were surprised to find a stain on the bedsheet, just a bit bigger than a 500 rp coin. Upon seeing this I wanted to change the room but my partner didn’t want to cause a fuss. So we stayed in the room but we should have asked for another room considering the other faults I found. There was a large
Stayed 3 nights in Oct 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
タオル人数分用意されておらず、 その他の物も同樣。 シャワーヘッドが壊れていて浴室中水浸し。 何故か体が痒い。 ローカルロスメンですが他所のクオリティは上がってますよ。
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Liked: Staff & service, amenities
No bluebird taxi stand so it is a pain to go anywhere, and our drivers were charged a parking fee when exiting after picking us up. Since the property is far from things, you have to take cabs if you don’t have a car. Get a taxi stand and don’t charge them parking to pick up or drop off guests.
Stayed 5 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New property in east surabaya

Good brand new facility. However quite far from most actions and after hour, the traffic is quite bad it distract you to want to go elsewhere. Found an unclean sheets on day 1, the hotel said it is a red stain from make up or some thing but i thought it looks like dried blood. Quickly resolved and it is smooth sailing afterwards. Kudos to the quick service Breakfast is very good standard and quite good value. Lots of types of food ans desert and fruit is available
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is quiet, clean and safe. Good for business meeting and family vacation.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk Staff were superb especially this middle aged lady in glasses. So sorry we didn’t ask for her name
Stayed 1 night in Oct 2019