Cottage di Surrey Heath

"‘Immaculate’ That’s a joke! This property was dreadful, messy and filthy, unsuitable for renting and definitely not appropriate to be advertised on hotels.com. The kitchen was grimy, the oven very dirty, the cooker hood thick with grease. There was old food stuff in several of the cupboards and even chicken left in the freezer! The sink in the bathroom was not cleaned properly, there were nasty brown stains on the bedroom furniture. The shower was taped up with sticky tape and the extractor in...

"Very happy with our stay. The lodge was very clean and the kitchen was equipped with everything you could need. Beautifully private and quiet. Lots of wildlife around. We will definitely be staying here again. Thank you to our wonderful host. "

"The check-in process was abysmal! The code for keybox didn't work, and no one responded to my emails. When someone finally answered the phone, they couldn't provide a code that worked either. It took an entire hour before we could access the property. The house itself is nice in a quiet leafy neighbourhood. The wifi doesn't work very well in the lounge. We could only get the TV working sometimes. I would suggest the owner reviews their hosting company options."