Resor & Hotel dengan Spa di Sutton

"I only mentioned on check out to be fair to staff but there a horrible smell of old cigarette that would get pushed out the vent normally in the afternoon evening. This needs to be rectified. In addition the housekeeping and room cleaning was very irregular. On day 1 it was cleaned about 2pm. The next day no o e came till around 6pm when it was too inconvenient to leave our room"

"Everyone should stay here at least once in their life if they come to london often. Dinner at TING was delicious the wagyu brioche bun was the best wagyu I've had in a long time"

"This looks a grand hotel, the arrival departure whilst busy was fine, staff throughout are very friendly and polite. Breakfast was plentiful, restaurants fine one night I dined in. Service is great, loved spa treatments so much, would love to give it 5 stars for the staff and service but it’s still seemingly going through an upgrade. It just feels a bit dated in parts, marks and lumps missing on walls, old decor etc."

"Lusso e accoglienza superiore alle aspettative anche per un 5 stelle L Personale attento gentile e disponibile con una professionalità non comune. Tutto perfetto dal check in anticipato di quasi 4 ore senza averlo nemmeno richiesto, all upgrade della stanza senza dimenticare i numerosi welcome gift. Esperienza davvero indimenticabile."

"Comfortable hotel, great location and very helpful staff. Rooms are comfortable but there is so little wardrobe space it’s impossible to unpack even a small suitcase."