尊敬的贵宾Laura，您好，很荣幸收到您的满分好评，🙂夏日于阳澄湖畔赏水天一色，期待您再度携家人光临酒店哦。

Dear Guest, Thank you for sharing your experience of your recent stay. We are pleased to hear that you are satisfied with our hotel surrounding and the Location. Please be assured that our team will continue focus on driving guest satisfaction in both service and products. Thank you for your great support and looking forward to welcoming you back in the future. Sincerely Alan ANG General Manager of Fairmont Yangcheng Lake

Thank you for having taken the time to share feedback regarding your recent stay at Fairmont Yangcheng Lake . As one of our valuable guests, we are so glad to receive your feedback and noted you have an enjoyable stay with us. Please be assured that our team will continue focus on driving guest satisfaction in both service and products. Thank you for your great support and looking forward to welcoming you back in the future. Sincerely Alan ANG General Manager of Fairmont Yangcheng Lake"

Thank you for sharing your thoughts following your recent stay. We take pleasure in learning of your memorable stay and highlighting the facilities, views and our team engagement experiences. It is our objective to turn moments into memories for our guests, so we are constantly seeking ways in achieving it. As we enter a beautiful Summer, we open the outdoor pool now, come join us on some of our hotel signature activities such as kayaking, bee observation, farming experience and many more. So do stay with us and enjoy the various activities in this wonderful season. Welcome back to Fairmont Yangcheng Lake soon! Warm regards, Alan Ang General Manager of Fairmont Yangcheng Lake

Dear Toby, Thank you for your stay. We are glad that you are satisfied with your stay experience and we look forward to your comments and suggestions. We hope you choose to stay at Fairmont Yangcheng Lake in the near future! Warm regards, Jeff Cheng General Manager of Fairmont Yangcheng Lake

Dear Guest, Thank you for sharing your thoughts regarding your recent stay. We take pleasure to know that you had a memorable stay and you enjoyed the facilities, views, food and our staff's helpfulness. Our mission is to turn moments into memories for our guests, so we will continue seeking ways to fulfill this. We look forward to welcome you back to Fairmont Yangcheng Lake! Warm regards, Jeff Cheng General Manager of Fairmont Yangcheng Lake

尊敬的YI CHENG：您好！非常感谢您的入住，并花费宝贵时间点评！我们很高兴得知您对酒店感到满意，并在此度过了愉快的假期。您能喜欢我们酒店是我们莫大的荣幸，期待您下次继续入住阳澄湖费尔蒙酒店！ - 郑炜 阳澄湖费尔蒙酒店总经理

Dear Frank, thank you for your stay at Fairmont Yangcheng Lake and sharing your experience with us. We are pleased to hear that you are satisfied with our hotel environment and facilities. We look forward to your next longer stay! -- Brian Tan, Director of Operations

Dear Barbara, thank you for your stay at Fairmont Yangcheng Lake and sharing your experience with us. We are pleased to hear that you are satisfied with our hotel environment and facilities. However, it is very essential for us to adopt our guest' s suggestions. We know that your service charge experience has been communicated to the management team. We will attach importance to and continue to follow up suggestions you mentioned. We look forward to your next visit!-- Fairmont Yangcheng Lake

Dear There, thank you for sharing your experience wih us. The Yue Feng Island Organic Farm has planted a series of organic fruit trees including loquat and pear, well as seasonal organic vegetables. These fresh fruits and vegetables will be harvested and used in the cuisine cooking in the hotel’s Chinese restaurant Yi Feng Court, all-day-dining restaurant Essence and WUGU restaurant. Guests can savor the most natural and healthy taste prepared by the hotel's own culinary experts. So we hope to provide more natura foods to our guests. We look forward to your next visit!-Fairmont Yangcheng Lake

Dear guest, thank you for your stay at Fairmont Yangcheng Lake and sharing your experience with us.We know that your stay experience has been communicated to the management team. We will attach importance to and continue to follow up related service you mentioned. We look forward to your next visit to see the imporvements we have made to our service.-- Fairmont Yangcheng Lake

尊敬的JIAN，您好！感谢您花费宝贵的时间点评，您的评价对于我们不断提升酒店设施以及服务质量起着至关重要的作用，让您百分百满意是我们不懈的追求，就在会在今后不断改进各项设施及服务，希望您能将此次愉快的入住体验分享给您的亲朋好友，并和他们一起前来体验酒店为您提供的产品和服务。期待您再次入住！–阳澄湖费尔蒙酒店市场部

Dear guest, thank you for your stay. We are glad that you are satisfied with your stay experience and we look forward to your comments and suggestions. We hope you choose to stay at Fairmont Yangcheng Lake in the near future! -Fairmont Yangcheng Lake. – Fairmont Yangcheng Lake

尊敬的贵宾，首先非常感谢您的反馈，也正是每一位客人和您的意见和观察.让我们的不断进步拥有了明确的方向。您的入住体验已经分享给我们的管理团队，我们会重视並继续跟进您所提及相关产品，加强对员工的培训，避免再次发生，并期待您再次入住！–阳澄湖费尔蒙酒店市场部

Dear guest, thank you for your stay. We are glad that you are satisfied with your stay experience and we look forward to your comments and suggestions. We hope you choose to stay at Fairmont Yangcheng Lake in the near future! -Fairmont Yangcheng Lake. – Fairmont Yangcheng Lake

Dear guest, thank you for taking the time to comment and we are very glad to learn that the hotel facilities and services are up to your satisfaction! We are always improving on our services and looking to ensure that you, as our guest, are fully saistifed. We hope that you can share this experience with your friends and family, and together you visit the hotel and allow us to service you again. Thank you once again for your patronage. – Fairmont Yangcheng Lake