"Great hotel in Suzhou built in Chinese style with lovely gardens, rooms on 4 levels spread across the building. Fairly central for visiting Suzhou with easy access to the metro and walking distance to Shiquan street lined with restaurants and shops.
Recommend an evening walk in the Pan Gate scenic area which is open to guests until 9pm. Fantastic breakfast with a broad selection of food to cater to all tastes.
The only observation would be to try and reduce the noise produced by the robots that deliver takeaway food to the rooms as they rattle along the hard floor, but overall a great experience and would recommend."
"The twin beds in this type of room are not comfortable which contributes lack of sleep and health and wellness. This is the only compliant we have, overall it is a five star. "
"The hotel is close to the MRT station, so getting around was very convenient. We arrived a little early, and the front desk kindly checked and let us check in right away. We really appreciated this, especially since we were traveling with elderly family members."
"In our experience, everything about this hotel was excellent. Every staff member we interacted with provided great service, usually go over and above what we expected. "