Hotel dekat Taman Red-Tailed Hawk

"The property and room itself weren’t anything extraordinary. Clean and presentable. However, I felt the hotel pulled a fast one on me. At check-in, they informed me that the reservation deposit from Expedia had been declined, and they needed to re-run my card. After stating the reservation declined a second time, they said I would need to pay the hotel directly to keep my reservation. I did so, using the same credit card I used for the booking through Expedia, and had no issue whatsoever with...

"I will reiterate the fact that there’s cracked tile in the elevator and it’s been there for a while. You can tell and that it hasn’t been taken care of is wrong, especially when you have customers coming in and looking at that I mean LVT is the way to go not tile floor, so I’m sure something was dumped on the floor and broke it, but you can tell it’s been there for a long time and they haven’t taken care of it. The other problem I had was I wanted a king bed but there was none available so we...

"Air conditioning great"

"The only thing the 2 times we stayed the hot tub was cold."

"Great room, renovated and well sized. The rest is just ok"

"Every amenity was closed (pool, hot tub and restaurant) which was the only reason for staying at this hotel! When we got to the room the blinds were falling off and the there wasnt any toilet paper, the TV won't allow Netflix or any other streaming service even once connected to the internet and when the front desk was asked they said that I would need a laptop and they dont know why but the tvs have never worked! This hotel was a waste of money and I will never be back!"

"The front desk clerk was awful. She had an attitude to begin with. She told me that I needed to put $480 hold I said all it said all I needed to pay was $9 at the hotel check in. Then she rambles super fast about Breakfast and dinner and what's around. She just pointed which way to go and was like go down the hall make a left then right then go half way down I'm looking at her like lady I don't live here I'm new to this facility and she just rambled off a list of instructions and information. No...

"Excellent place , clean organized and safe. Excellent customer service specially Eli at the cafeteria during breakfast time, friendly person, ready to help me and amazing!"

"Sercas de las albercas muy bonito"

"Staff and Rooms"

"I stayed at one in San Antonio and loved it. We were in Denver for a concert so I thought I’d try another stay and I wasn’t disappointed. There were no issues with the room. The location is great-near shopping, food, gas, and the main highways. The staff (Jason and Christian) were super friendly. The room was clean and VERY spacious. I slept in so I didn’t try the breakfast but my husband liked it. I love the light colors in the decor. They are inviting, relaxing, and cheerful. I would 100%...

"Upon arrival, the staff encountered system issues that hindered room access due to problems activating keys. I was patient, recognizing that such technical difficulties can occur. However, later that evening, I observed the same staff delivering detailed instructions and a gift bag to another guest. In contrast, when I experienced difficulties, I received no acknowledgment or offer of hospitality. As a loyal Hyatt customer, I have come to expect better service. Unfortunately, this visit did not...

"Our first impression walking into the hotel was very good. The hotel staff was very nice and got us our room quickly. Once we got to the room, our sheets had some stains but they looked clean. The mattresses were not the worst, but not the best, could have been a little more comfortable. Not sure if our beds were missing blankets, but all we had was 2 thin sheets and the top one was scratchy. Breakfast was good, a lot of variety to choose from. The pool had a TON of chlorine which created...

"This was the location we needed near where we needed to be."

"The place is not in great shape. That said it is clean, you can’t beat the price, and the staff were just wonderful."

"Nice place will stay again"

"My husband and I stayed here for 1 night heading from Oregon back home. We had a King bed, which was very comfortable. The room was nice and clean. We didn’t get in the pool but did go and look at it. It was clean and very well maintained. The breakfast was very good. We had a smooth check in and the lady was very friendly and helpful. We also had a smooth check out. We would definitely stay there again."

"Good"

"Everything was great except for the final charges are approximately $200.00 more than the amount that was originally agreed upon."

"I had a wonderful stay!"