Hotel dekat Taman Salju Karuizawa

"Stayed here woth 4 kids to ski. Great spot and friendly staff. Will stay longer next time round "

"スタッフはとても親切で部屋は清潔で広々としていました。 氷点下で寒い日でしたが、部屋のエアコンだけでなく追加でオイルヒーターを用意してくださいました。 台湾からの団体客があると事前に電話連絡してくれました。以前に団体客と一緒は嫌というお客さんがいたからだろうです。そういう心遣いも何だか嬉しかったです。レストランは利用していません。近くのハコニワ食堂というレストランを予約しました。大変美味しかったです。"

"客房整潔、職員有禮貌！"

"This hotel is a hidden gem with helpful and friendly staff. Feels like a b&b with cooked breakfast, games area for adults and kids. The staff went above and beyond - helping us with transport to our next destination, making calls (in Japanese) and driving us to our shuttle connection. Rooms were comfortable and warm. It’s about 10mins from the town centre but they do offer pick up and drop offs from the train, and it makes it quiet and peaceful. Highly recommend! "

" 。"

"Wonderful hotel and delightful experience in Karuizawa- the food, the people the shops. A highlight of our trip."

"とてもヘルシーで良かったです。"

"めっちゃ良かったです！ 最高でした"

"Very thoughtful and helpful staff, always offering us heat packs/ umbrella when we leave in the morning. Onsen is small but has both indoor and outdoor areas, good vanity supplies and hair dryer. Location is excellent if you drive and want to be based near the Hoshino resort area. Plenty of things to explore within 20min drive from hotel."

"スタッフが素晴らしい バッフェ式の朝食はどれも美味 アメニティは少し貧弱"

"Incredible stay and experience at 軽井沢森四季! The staff was so helpful and assisted us with everything we needed including making 2 amazing meals for our group. The 緑 cabin was the perfect size for our 6 person group and we were really able to utilize the space and location to maximize our time in Karuizawa. We especially loved the wood burning stove in the cabin and used it during a snowstorm to have the coziest night of our trip. I highly recommend anyone interested take advantage of this...

"超乎想像的滿意，客房職員餐廳表現全部超5星級"

"服務很好！飯店很漂亮也很棒"

"コテージを利用しましたが、バーベキューセットがあり、ゆったりとバーベキューをしながらくつろげるので、良かったです"

"車で行ったのですが、場所が分かりづらかった"

"Appreciated the cleanliness, even a towel provided to wipe the wheels of your luggage to not drag dirt into your living space. "

"非常棒的位置，服务和设施。服务一流。无论是Villa的接待人员还是滑雪场的工作人员态度都非常好，非常客气。前台的妹子都很漂亮，还兼当司机，有什么问题都非常耐心的回答，有一次电话里沟通不清还特地跑到别墅当面给我示范。租赁滑雪装备时工作人员也非常耐心的给我们一件件试穿，还主动叫车送我们回别墅。住villa的客人在度假村内无论去哪都可以叫专车接送，去车站和购物中心也有专车接送，其实距离也不远，后面都不好意思麻烦他们了，自己走过去。别墅非常温馨舒适，房间也大，我们一层楼别墅住6大1小也没觉的局促。滑完雪泡个温泉，到服务中心喝个免费下午茶，再回到别墅点起个火炉坐在摇椅上简直是神仙般的享受。唯一觉得差点的就是温泉的设施，进门就要脱鞋，一路赤脚走到二楼，更衣室地板都有水，不是很干净，也没有按摩椅，和专门的温泉酒店还是有差距，但也算不错了"

"I have never stayed somewhere with a kinder, friendlier staff. I was blown away by how caring and thoughtful they were."

"Lovely people, gorgeous property. Book restaurant on premises in advance."

"Clean, compact and great location "