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"Very nice staff"

"Yes"

"Great, clean, helpful staff."

"The room was spacious but there was a n odor in the room like mositure"

"I had a wonderful 5-day stay at this hotel. The staff were consistently friendly, attentive and very helpful-- every request I made from room cleaning to small maintenance needs, was taken care of quickly with a smile. The breakfast selection was excellent as well, with plenty of choices and great quality. If there's anything to improve, it would be the towels. They were clean and smelled fresh, but they looked a bit old and could be updated. There was also one day without cable service during my stay, but it didn't affect my overall experience too much. Overall, I truly enjoyed my stay and and would definitely come back. Highly recommended!"

"I had a pleasant stay at this hotel. It’s budget-friendly, the rooms are clean, cozy, and surprisingly decent for the price. It’s perfect for travelers looking for comfort without spending too much. Location is amazing. It’s a quick walk to MOA and some other malls, restaurants and coffee shops. What really stood out was the customer service, especially from Glenda at the front desk. She’s very friendly, approachable, and goes out of her way to assist guests, not every receptionist has that kind of warmth and professionalism. Most of the staff are also polite and helpful, which made my stay even better. I like how they put their hands on their chest when they greet the guests. The only thing I’d suggest is improving the smoking area. Adding a few benches and a small roof or cover would make it more comfortable, especially during rain or strong sun. Overall, great value for money and wonderful service. Would definitely stay again!"

"Heritage is probably one of the best hotels in Manila. Not only is the location very convenient, but the price remains the best in the market. Rooms are exceptional, and the staff are amazing. I stay at this hotel everytime I am in Manila. "

"Fresh food"

"all is great and excellent, well satisfied and didn’t had any problem thank you "