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Ulasan untuk Hampton Inn Taos

2.5 out of 5
Hampton Inn Taos
1515 Paseo Del Pueblo S, Taos, NM

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 445 dari 1004 ulasan" "
Penilaian 8 - Bagus. 289 dari 1004 ulasan" "
Penilaian 6 - Cukup Baik. 122 dari 1004 ulasan" "
Penilaian 4 - Buruk. 84 dari 1004 ulasan" "
Penilaian 2 - Sangat Buruk. 64 dari 1004 ulasan" "

8,4/10

Kebersihan

8,6/10

Staf & layanan

7,6/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Greg

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Constance

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent breakfast. Kindness of staff. Will be sure to stop again.
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Cheryl

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
This property is not up to Hilton standards at all. The bathtub in my room was very dirty. i don't think it could be cleaned-it should be replaced. Faucets on the sink leaked. I would recommend staying at another hotel.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Marcia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice pool! Updated, comfy beds, overall clean
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Vincent

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was nice and the beds comfy
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Lucia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good customer service clean
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Susan, Lehi

Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Glenda, Salyersville

You allowed dogs. Very not satisfied
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Tito

Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

lorraine

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The check in clerk was very professional and helpful! Went above and beyond unfortunately I didn’t get her name! We had a late check-in so she worked the afternoon shift! Pillows could be a bit more comfortable tho!
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Anna Marie

Menginap 1 malam pada bulan April 2024

4/10 Buruk

Dan

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Theresa M

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
My stay was a great experience. Only stayed for one night but was impressed with the room comfort, cleanliness and decor. Did not sample the other amenities….. The staff member who checked me in was great, the one checking me out was perfunctory at best. However, from the point of view of a semi-disabled person, there was some real challenges, the parking lot was potholed and extremely uneven around the disabled parking spaces, the tub was incredibly slippery so I could not shower afraid that I would fall. The bathroom was well set up for a disabled person so that was a great disappointment. All told it was a delight after staying at the “hotel across the street”…. I would stay there again and would recommend it.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Ricky

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Subodh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

COURTNEY

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
I got this hotel for the indoor pool and hot tub both were closed so that was disappointing
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Vickey

Was told indoor pool was open got in to check in just to be informed it was broken. I rented here last year same thing. 09:00 female Morning front desk person was very rude. This lady was lacking hospitality. Will NOT BE RENTING HERE AGAIN!
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Matthew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
I got this room for pool and hot.tub then get there its closed for renovations which didnt seem like was going to happen anytime soon
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Michelle

Bepergian dalam rombongan, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff
Menginap 7 malam pada bulan Februari 2024

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Charles

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan
Scheduled a 2-day stay and room was not clean for the 2nd day of the stay. Not good.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Rachel pada tanggal 13 Mar 2024
Thank you for your feedback on your recent stay with us! We apologize for any inconveniences you experienced as it is not a best practice for us to skip any room intentionally. We will research with the appropriate department to ensure this was an isolated situation.Thank you

6/10 Cukup Baik

Daniel

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Door lock did not close easily. Bathroom fan not working. Breakfast was subpar compared to Best Western Plus experience …stale bread products, poorly prepared egg products …though the orange juice was good.
Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

Vanessa L

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
hotel cómodo y bonito
el hotel es muy comodo y las instalaciones estan excelentes, habitaciones muy amplias.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Dawn D

Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Poor experience
While the facility appeared fine, the breakfast was good, and most features in the room were up to date, I would not recommend. The hot tub was not operational, there were no curtains in the room, the phone to the front desk barely worked, the bed was hard, and the handle for the shower was barely on making it hard to use. When reported to the front desk to let them know to look at it AFTER we checked out, they immediately sent a maintenance worker to the room who did not knock and entered the room while I was changing and I had to raise my voice to tell him to get out while he tried to continue to go fix the shower. This was not a good experience and the final straw for writing a not so pleasant review. The other items are annoying. The having to ask someone to leave after not knocking while I’m naked, not okay.
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Therese

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Februari 2024

10/10 Sangat Bagus

Kyle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This hotel is amazing! Every single staff member we met was extremely friendly, helpful and just so nice! The breakfast was incredibly delicious and there were plenty of hot and cold options you don’t usually see. The room was super clean, comfortable and well taken care of. Not sure why people said the hotel needs an upgrade, that was not the case. The pool was amazing and nice and warm and great for doing laps. We brought our two small dogs and the room was also loved by them. The staff is VERY dog friendly and always greeted them with a smile This is the only hotel we will ever stay in when we come back to Taos. I highly recommend staying here. Thanks for an AMAZING three days!
Menginap 3 malam pada bulan Februari 2024

8/10 Bagus

Kevin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Gregg

Disukai: Kebersihan
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Derek

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Scott

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Eli

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Pool wasnt working. property really need to be renovated badly debris falling off the walls Ceiling parking lot was trased not lit up big pot holes
Menginap 2 malam pada bulan Januari 2024

6/10 Cukup Baik

Jeffrey

Bepergian bersama keluarga
Disukai: Staf & layanan
If someone is staying above you it can be very loud. Property is average, shower is updated. Hallways are updated.
Menginap 2 malam pada bulan Januari 2024

4/10 Buruk

Christina

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The hotel was ok at first, checked in asked for a later check out because my daughters wanted to go swimming. The front desk lady said no problem and put a note on our reservation. My daughters decided they wanted to go swimming, I called the front desk because there was no signage to find the entrance to the pool. The lady that answered said that that we could go swimming but the furnace got the pool hadn't been working for WEEKS and there was a crack in the foundation so the hot tub was out of order as well. My daughters tried to swim but it was easy too cold and I'm not sure why I wasn't told at check-in that the pool wasn't working properly when I told her the whole reason we wanted a later checkout was to go swimming?? We went back to the room to call it a night and take a shower. The shower is broken, I still have know idea how I turned the water on as the knob would just spin. It was stuck on cold water and would not turn off. Baked the front desk again.... She said that this is a COMMON problem in many of the rooms. Told me the truck to change the temp and turn it off and only offered to change rooms if the water was stuck on hot. If I had another option I would have moved to another hotel. They couldn't refund me since I booked through hotels.com. This made what was supposed to be a fun family trip to be a disappointment with very sad little girls who just wanted to swim.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Chad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pool heater broken
My kids love to swim in heated pools, as the one advertised here. Hot tubs also. Unfortunately, their pool heater was under repair and their hot tub taped off.
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Erin

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Needs major improvements
We’ve stayed here before and it wasn’t this bad before. A few things that made our stay unpleasant. The room smelled bad like sewer and was stale, there were plugs that didn’t work, the shelves falling off the wall in the bathroom, the bed sounded like it was going to break every time you got in and out of it, handle broken off on a drawer next to the bed. The bathroom door had no handle to get it open if you closed it all the way. There was no body wash in the shower (looked like there was a place for it). The indoor pool was ice cold and you had to walk in the snow to get to it. Luckily someone told us it was ice cold before we got in. The whirlpool was closed and fenced off. The breakfast was average and no gluten free options. We could only get 1 extra towel when we asked. There is a huge hole right outside the back door that was covered with a loose metal plate. This property is in desperate need of upgrades, the pool needs to have an enclosed entry directly from the hotel, not out in the cold.
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

kayla

Bepergian bersama keluarga
Disukai: Staf & layanan
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Ronda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Charles

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The swinning pool & hot tub were not working.
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Boyd

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

RUSS

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Staff was great but no curtain on window so had to hang bed spread over window for privacy. Walls too thin, could hear neighbors on both sides while they were talking normally.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Marcelina

Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Jennifer

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clogged sink, pool closed, no service.
Our sink was clogged the entire 3-night stay. The water in the sink stunk, and the front desk staff kept giving excuses about why maintenance hadn’t shown up. The carpet was nasty dirty, our remote control didn’t work, and the pool and hot tub were closed the entire stay with no notice online or in the lobby. We couldn’t be moved because rooms were sold out, but no solution was offered to us for not being able to use the sink and for the bacteria that was making it stink, due to that sink being obviously clogged long before we ever got there. No solution was ever offered for us not being able to watch tv either. We couldn’t just leave because the whole town was sold out. There was never a manager onsite in three whole days according to front desk staff, but upon checkout, we were told the manager had left at 3:00 am and we could email him. We did email that same day, and as of today - 5 days later, he has not responded.
Menginap 3 malam pada bulan Desember 2023

8/10 Bagus

Susan-Jo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel was fine, the staff helpful. Awkward window shade, hot tub not working and bed not comfortable but all in all it was a good stay
Menginap 2 malam pada bulan Januari 2024

6/10 Cukup Baik

Liza

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It was a last minute stay due to icy roads. Sink did not drain , room smelled, bathroom door is a sliding door - so weird. Room walls are so thin.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Matia

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Check in was easy, parking wss easy, staff was frienldy, but, I left room late a for the day and no maid service for that day. Missed my morning coffee in my room the next morning.
Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Jorge

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Needs to improve cleaning ,breakfast was limited ,pool needs maintenance ,the hole place smells bad , tv was not fully funcional
Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Ramona

Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024