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Hotel Tapachula

Property class: 3.5
Savor flavors from Jardín Estefanía restaurant and unwind by the outdoor pool. Stay energized in this bustling business district hotel.

Choose dates to view prices

Located in the heart of the business district, Hotel Tapachula offers a vibrant retreat with shopping on site, a coffee shop/cafe, and lush garden views. Unwind at the outdoor pool or children's pool, enjoy meals at Jardín Estefanía restaurant or stay active at the health club - all while staying connected with free public WiFi.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room
The current price is Rp837.730
Rp988.521 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Room

A hotel room with a bed, a bedside table with a phone, a small round table with a pitcher and cups, and a chair.

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

A hotel room with two beds, a painting on the wall, a small table with a lamp, and a window with curtains.

Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
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About the area

Located in Tapachula, Hotel Tapachula is in the city centre. Plaza Cristal Shopping Center and Centro Comercial AlaÏa Tapachula are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Miguel Hidalgo Central Park and Volcán Tacaná Biosphere Reserve. Visit our Tapachula travel guide
Map
9a Calle Poniente #17 Col. Centro, Tapachula, CHIS, 30700

What's nearby

  • Miguel Hidalgo Central Park
    8 min walk - 0.7 km
  • Archaeological Museum of Soconusco
    8 min walk - 0.7 km
  • Bicentennial Park
    16 min walk - 1.4 km
  • Plaza Cristal Shopping Center
    6 min drive - 2.6 km
  • Centro Comercial AlaÏa Tapachula
    7 min drive - 2.9 km

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.)
    28 min drive

Restaurants

  • El Chaca
    15 min walk
  • La Parrilla
    10 min walk
  • El Cafetal
    3 min drive
  • Restaurante El Huacal
    10 min walk
  • Ki-Múul Café
    16 min walk

About this property

Hotel Tapachula

  • Hotel in the business district
  • You can look forward to shopping on-site, a garden and laundry facilities at Hotel Tapachula. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a health club.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool
    • Free self-parking
    • A round-trip airport shuttle (surcharge), smoke-free property and a 24-hour front desk
    • Luggage storage, 1 meeting room and a banquet hall
  • Room features
  • All 58 rooms offer comforts such as air conditioning, in addition to perks such as free bottled water and room service.
  • Other amenities include:
    • Bathrooms with showers
    • TVs with cable channels
    • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 1:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 250 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Tapachula have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 6:00 PM.

How much does it cost to stay at Hotel Tapachula?

As of 16 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Tapachula on 17 Aug 2026 start from Rp837.730, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Tapachula pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Tapachula?

Self-parking is free at this property.

What time is check-in at Hotel Tapachula?

Check-in start time: 12:30 PM; check-in end time: 1:30 AM. After-hours check-in is not available.

What time is check-out at Hotel Tapachula?

Checkout is at noon.

Does Hotel Tapachula provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 250 per vehicle applies.

Where is Hotel Tapachula located?

Located in the heart of Tapachula, this hotel is within a 15-minute walk of Archaeological Museum of Soconusco, Miguel Hidalgo Central Park and Bicentennial Park. Plaza Cristal Shopping Center and Centro Comercial AlaÏa Tapachula are also within 2 miles (3 km).

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Reviews

Hotel Tapachula Reviews

6.2

7.0

Cleanliness

5.0

Location

7.0

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 9 out of 46 reviews
Rating 8 - Good. 11 out of 46 reviews
Rating 6 - Okay. 11 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 12 out of 46 reviews

Reviews

Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Centric and nice propety

The hotel and staff very nice, beds are excelent in my opinion and the property is very clean. The only problem with this property is that the elevator is broken. Thank god I was on the second floor, other than that the property is very nice.
Stayed 8 nights in Nov 2023
Verified review

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, amenities
I hD to walk. 4 stairs flights the elevators was broken the service is lousy since de check in
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
the property was very dirty and unsanitary. the elevator didn’t work and we needed to go up the stairs.
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Henry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not find reservation. Air conditioner not very good. No towels. Elevator not working
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

NESTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante no estaba abierto. El ascensor estaba descompuesto en el momento de estar yo hospedado.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Las instrucciones son hermosas, el trato es exelente y es muy cómodo
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Osmani A

Liked: Cleanliness
Lo unico que no está prestando servicio de restaurante y no hay información de ello, por lo demas todo excelente.
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Práctico
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El elevador no sirve y hay cucarachas en el baño y de ratos las cucarachas se suben a las almohadas cuando uno esta acostado. El hotel es centrico y seguro.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

yolanda

Liked: Cleanliness, staff & service
Son que no servía el elevador los empleados muy amables
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Marco Antonio

Hotel viejo en el centro de la ciudad, descuidado y sucio, no corresponde a 4 estrellas, solo 2
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Williams Arturo

Liked: Cleanliness
SIN COMENTARIOS
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

Ricardo

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Muchas cucarachas, aunque después de que lo reporte fumigaron Espero que sea constante el servicio de fumigación Aparte de eso la atención del personal es buena
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Martin Alejandro

Disliked: Staff & service, amenities
Si no tienes nada bueno que decir, mejor no digas nada
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Jean Ernst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C’était un plaisir de rester là bas
Stayed 3 nights in Oct 2023
Verified review

2/10 Terrible

Zuleyma Xiomara

Disliked: Amenities, property conditions & facilities
A las 10 me abrieron la puerta, cuando se vencía a las 12, a las 11:30 me fueron a decir que ya por qué me cobrarían más, los elevadores no sirven y me toco 4 piso
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Noemí

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito pero tiene mucho olor a cigarro y a la piscina le falta mantenimiento y limpieza
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Alexa

Liked: Staff & service
Los empleados excelentes me ayudaron incluso con lavar mi ropa a tiempo
Stayed 1 night in Aug 2023
Verified review

8/10 Good

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Tapachula un lugar seguro, acogedor y de fácil movilización hacia los diferentes comercios
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Alma

Disliked: Staff & service, amenities, property conditions & facilities
Están fatales las instalaciones, el elevador no funciona las puertas no funcionan bien y te tratan diferente por haber reservado desde expidia
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Prudencio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es amplio el cuarto, está bien ubicado.
Stayed 1 night in Nov 2022
Verified review

2/10 Terrible

Johana

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No tenía aire acondicionado , el elevador no funcionaba
Stayed 1 night in Jun 2022