Hotel dekat Teater Drury Lane

"Nice stay"

"I was pleasantly surprised! Beautiful hotel and rooms. The bar was very nice too!"

"Will stay at Hyatt house again."

"The hotel is so great! The pool on a Saturday night at 9pm is a mess - towels everywhere, toys, trash, etc. Also saw someone pour a packet of bubbles or salts in the hot tub."

"The property was nice and the staff was helpful"

"The property is old and in need of renovation. The mattress was much too firm. The woman at the front desk at check in was excellent. The woman at the desk for the next several evenings was not friendly, had an aggressive and harsh attitude, and made it a point to say that NO Hilton Honors benefits would be provided - no meal credit (I am a Hilton Honors Gold), and no points, since I booked through Expedia. Parking in an open lot that wasn’t in very good shape was pay to park. Neither the Bar or...

"No elevators. Front desk didn't have a answer for a question."

"Staff not helpful when I mistakenly booked the wrong hotel. Lighting in room was very dim, especially over sink in bathroom, I could barely see anything."

"Great staff and super friendly!"

"clean room"

"I checked in and it was dismissive, I feel like once they see you booked through a 3rd party and didn’t over pay for their mediocre ass hotel they treat you slightly differently. If that’s the case maybe don’t make it an option . Too many other options for that bs. Of course it’s non refundable so whatever . If you hate slow ass elevators it’s a nightmare. The pool was as expected. The room was clean and housekeeping is the star in this place. Friendly and all credit goes to them for a clean...

"Wonderful experience!"

"Overall, the place was clean, but the room smelled musty. When I called the front desk, they brought me up some air freshener, and that helped."

"The lobby area was clean. The pool was nice but almost hot tub temperatures. Conveniently located near a mall with lots of things for my father-in-law to do with the kids while we attended a wedding."

"Large room, TV set, furniture and A/C. All good"

"Very clean room. Breakfast was extra and they only served Starbucks coffee."

"Staff was excellent Walls are not very sound proof Could easily hear the light jazz music coming up from the lobby and the people in the room next to us."

"Nice hotel! Very Clean!"

"Clean room and good location would definitely stay here again"