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"We did not make it to the place got snowed out on the mountain but the hotel quickly said they would give me a refund even though I booked it saying no refund they where understanding and checked on us after we didn’t show up when we thought we would be there thank you top service "

"It was just an overall wonderful place to stay! Can’t say enough about how much we enjoyed it!"

"Great staff and clean room !!!"

"Love it "

"Lots to do at resort while it was snowing"

"Todo muy bien,personal muy amable,la limpieza del hotel increíble."

"Great stay. "

"pros: was clean, had lots of towels and toilet paper, good ac/ heat, fast wifi. cons: shower took a awhile to warm, couldn’t connect to any streaming services overall: would book again loved the price and the room. "

"We stayed in one of the king suites. The room was beautiful and immaculate, and the view was breathtaking. The gentleman at the front desk was very kind and helpful when we ask questions about where to go to eat and what to see on our one night in Pigeon Forge. Breakfast was yummy and the staff were very nice. "