Hotel dekat Mal

"Staff not helpful at all. Housekeeping skip days for cleaning. They don’t give you water bottles. The ironing board was damage, broken. The bed was small and the room I tried to get was not for 3 people. The description says 1 sofa bed but there was a sofa only. No comforter just a rusty brown type of throw. Only good thing is that hotel is right next to a mall and in front of the bus stop. That is it."

"The hotel rooms were very modern and seemed recently refurbished, at least on the floor we were allocated to. Beds were comfortable and linens of good quality. The bathroom was spacious and toiletries of good quality. We had several rooms in our party and the hotel ensured we were in rooms close to each other, which was appreciated. Although the rooms appeared clean, there could be more attention to detail. One of our party received a cut from broken glass shards, which had been left under the...

"Nice and clean hotel, located conveniently near the Sofia Airport. The courtesy shuttle service from and to the airport was excellent, and staff were friendly and helpful."

"The towels need replacing - they were old, frayed and with holes. Please check your minibar upon arrival. I was charged a deposit for the minibar, which I only later noticed was completely empty. Luckily, one of the receptionists kindly refunded the money the same day."

"The bamboo lounge at the bottom of the hotel played the loudest music with every beat of the bass resounding through the floors and walls of the hotel. We were on the 5th floor and it felt that the party was right underneath us until 4am in the MORNING!!!!!!!! Leaving us all with next to NO SLEEP! what is the point of a hotel if you can get sleep?! Booked a room for two adults and two kids with doubled bed and sofa bed, arrived with two single beds and a sofa bed. When reception was called to...

"The hotel said there was no shuttle even though the Hotels.com site there was one."

"The hotel is very overpriced. It is outdated and hotel staff were aloof. Mediocre overall. The gym was very dirty and had little to no equipment. The floors were filthy and hadn’t been cleaned in a long time. No mats, towels and in a dungeon. The breakfast was mediocre. Would like to see healthier options and plant based options would be appreciated like in most other hotels. Would not be back."

"Excellent spacious apartment with great transport links very close by Supermarket within walking distance Local bar just outside Would recommend highly to anyone wanting a break in Sofia"

"Insgesamt kein Best Western Standard. Unfreundlicher Service an der Rezeption. Die Tischdecken im Früstücksraum waren sehr dreckig. Es gab nur Toast oder pappelige weiße Brötchen, keine Körnerbrötchen. Ansonsten war alles da. Bei Abreise um 4 Uhr morgens gab es keine Frühstücksbox mit der frechen Bemerkung ich hätte ja keine geordert. Wenn ich mich um 4 Uhr wecken lasse und ein Taxi bestelle, gehe ich davon aus, da es noch kein Frühstück gibt, das man mir etwas anbietet."

"After spending one night at a "horror hotel" upon arrival, we were able to book our group into the Best Western Plus Olives City Hotel. This was the right move - we were three adults and two kids, and the "two-room apartment" they had on the 7th floor was perfect, and an added bonus of a hotel parking and an indoor pool made our lives easier for the duration of the stay. Breakfast was good too! Recommend!"

"This is a new hotel with modern facilities, bathrooms, lighting, etc. Very helpful reception staff. Close to the M2 Blue line Metro station"

"Great place to stay"

"Great spot!!!"

"Airport services good and good beds nice staff and clean."