Search Hotels Near The Marketplace at Steamtown, Scranton

"He heat didn’t work in the room and I was not informed of this!"

"We always enjoy our stay here. The rooms are clean, located close to many restaurants, the included breakfast is great and the staff are all very friendly and helpful."

"We originally checked into a room with a slight sewage smell and water all over the bathroom floor. We were quickly and easily moved to another room down the hall. Unfortunately the room was across from about 6 garbage bins. The bins were emptied at 4 am and took approximately half an hour. It was so noise it woke our party of 4 up for the day. There was no working fan in the bathroom, so when after 4 had showers the room was hot and insanely humid - ceiling was dripping. Breakfast buffet was empty with limited options available when we went down at 9 am. Significant smoke and marijuana throughout the hallways of the 2nd floor, and men arguing in the halls at 10pm shouting curse words which isn’t ideal when travelling with young children. Disappointing experience overall. When we let the front desk know about the issues (in a respectful way), we were only offered water bottles. We won’t be back and unfortunately cannot recommend this hotel. It falls below what we’d expect of a Best Western Plus. "

"Room was clean, bedding was fresh, bathroom was nice. Breakfast area was well kept and clean. Coffee was rough, but it was Folgers. Staff was very kind and helpful. "

"ok"

"these place is amazing smell good everything clean staff nigth time friendly in the morning is a white lady that hate her life my 3rd stay there one of the best hotels in wilkes barre really quiet and secured great pillows great sheets and the carpets flawles and everything else im very exigent when it comes to clean and bedding the beds are comfortable like in my home smell great the hallwas i will keep staying here everytime i do bussines in the area thanks for everything i stay from march10 to 11 "

"I enjoyed my stay at the Best Western Plus in Wilkes Barre. The room was just what I needed."

"Great room and great bed Water could have been hotter but generally great night sleep Would happily stay again "

"Everything to the staff and people were amazing "