Hotel dekat The St. James Sports Complex

"Clean"

"We had a fantastic stay at Holiday Inn Express Springfield. From the moment we arrived, the staff stood out as incredibly welcoming, polite, and genuinely helpful—they really made us feel at home. A sweet little touch that the kids loved was receiving M&M’s, which made the experience even more memorable for them. The rooms were excellent—super clean, modern, and clearly recently remodeled. Everything felt fresh and well maintained, which made for a very comfortable stay. The location is...

"I went to check in and was told by the young girl that I already checked in. Impossible since I drove 7 hours and just not got there. Then she said she has a card on file already and again I say that’s not mine. I even asked if someone else is going to be in my room and she says No. I go to my room and guess what. There are 3 bags in there. I call the girl who says I will have to come back down and talk to the supervisor then hangs up on me. I try calling back and she won’t answer. I had two...

"Looks are deceiving. It is not well kept like the pictures. Staff did not clean rooms thoroughly nor did they give us clean towels or make beds. We found holes in linen to include the shower curtains. The pool never opened even when we were told it would be."

"A comfortable room and bed, reasonably priced, with a personable staff that clearly understands "hospitality," unlike some area competitors. I will gladly stay here again."

"Staff was friendly but housekeeping needs to be more careful, I found our door was left wide open when they entered to replenished our towels while we were out and we returned to our door open. Front desk can have better communication we had to wait a while to get a room after checking and find out we were on the top floors and the elevator was out of service for the first couple of days we were there until the last day it was worked on after being told it would work by the end of our first...

"I really didn’t get to enjoy services . Electricity was out once I returned from visiting family. I was moved next door to the comfort inn."

"Terrible place. As we walk into the lobby the heavy smell of marijuana hit us on the face and followed us all the way to the 4th floor. We had to switched rooms because the a/c didn't work. The kitchenette was completely bare, not even a spoon. Then in the way back from Walmart, we see 3 police vehicles at the front entrance, one cop went inside the building, another one taking an stament front a woman. The next morning the stinch of marijuana on the halls still was there. Needless to say we...

"The wifi connection was not good. Couldn't get connected the 2 days I spent there. Other than that, the stay was good 👍"

"A+"

"I came during renovations and it felt like most of the guest was regulars. One night was all we could do there."

"Yes kitchen was stocked. Staff friendly and helpful. Clean room and facility."

"Clean and comfortable staff was great "

"Loved our stay. It was quiet and clean with everything we needed. . "

"very nice hotel, clean rooms, well located, good breakfast. a little noisy close to a mayor street and cigarette butts on floor outside, nobody sweep for 3 days."

"We booked this stay expecting a room with a functional kitchen, but the layout didn’t deliver. The kitchen is essentially part of the main living space, which made the entire area feel cramped—almost like everything was packed into one box. With a king bed and a sofa bed already in place, there wasn’t enough room to move around comfortably. Breakfast could definitely be improved. The eggs tasted overly processed, and variety was limited. It would go a long way to rotate options—scrambled eggs...

"Staff was great. Room could use more towels for a Marriott hotel."

"The breakfast was decent. The establishment was clean. But paying $15 per vehicle for parking in an open lot is insane "