Hotel dekat Theatre West

"Very convenient to downtown and the beach, and accommodating for pets"

"Everything was good except the times for pool and the bed mattresses really we're uncomfortable."

"I love everything didn’t want to leave"

"Room floor made everyone’s feet black. Asked for more wash cloths and was told there were none because they needed to do laundry. Pool closed in July. Comforter cover had stains on them."

"friendly and helpful staff. clean rooms"

"Check in clearly states 2pm, got there at 430pm and was told that the room was not ready. Pool filled with gravel. 1 set of washer and dryer outside in front of the owners suite. 4 of us were staying and there were only 2 sets of towels. When we asked for more, the guy said "why?". Then gave us 1 extra set. They only service the room and switch out towels every 3 days. Breakfast is not a continental, it was a sacked breakfast (like a sack lunch). I called the front desk to let them know we were...

"The smell was extremely bad . The staff was helpful, but the stench in that whole hotel is not good at all. I tried to clean and give it a different smell, but it’s very bad."

"The outside looked ran down. The inside smelled clean but there was over an inch of dust on fridge and wall hangings. Mirrors was filthy. Toilet was not secured to floor. Touched the nightstand and it fell off wall. Sheets had stains. Took a shower and walked across floor and our feet were filthy from the floor. Pool was dirty and there were no chairs around it. This was unacceptable after paying almost 300.00 for one night."

"The property was so old. They charged my Mastercard for a 50 dollar deposit as well Cockroach in bathtub. Outside of fridge so dirty with rust.No extra roll of toilet paper for bathroom Bathroom door is separating-a terrible stay for the money. I don’t recommend this place at all"

"Not a fan of staff."

"I thought it was overpriced for what it was and what they offered. I wouldn’t stay again."

"Beautiful property and incredibly delicious breakfasts. Great location and wonderful hosts. Highly recommend this property."

"The room and property was nice the only issue we had was housekeeping doesn’t bring you any new towels, you have to go to the office and ask for more.."

"Courteous,attentive,"

"Excellent location in downtown Pensacola next to a lot places to go. Walkable distance to a lot of entertainment."

"Non"

"The property was dirty everywhere other than the room which wasn't too bad. Pool was closed the whole stay. Breakfast if there was any was egg waffles with jelly and orange juice. When we went about half was through breakfast one time there was nothing. I asked if they were putting anything out and they said no and ignored me after that."

"Clean room, cute amenities."

"Room was amazing and I took photos of the bathroom to get ideas for our future build"

"Extended stay Northwest is uniquely different, the staff make you feel like family. I Work with the public and I immediately appreciate great customer service. The property is extremely clean, and well maintained, its a secure and safe environment at a terrific price, I highly recommend the Extended Stay Northwest."