Search Family-Friendly Hotels in Thornbury

"Grand building, but seems slightly dated and tired. The room was clean enough but had outdated furniture, TV etc. The WiFi was too slow and unstable to be usable, which coupled with the lack of phone signal was quite annoying. Breakfast was chaotic and not up to the standard we would've expected. Lots of guests waited for a long time for coffees, teas etc which didn't arrive. Most of the buffet was empty at middle of service. The spa was quite nice and had a decent pool and sauna. Overall not 5* quality. "

"Breakfast included was good."

"Polite staff"

"Breakfast was great. No need for AC."

"Checked in on Friday, and told that there was a half marathon on Sunday which meant we could not use the road from 7.30. That meant for us, really no point staying as would need to leave before that. So we checked out on Saturday - reception seemed to agree this was sensible and no other option. Then they would not agree refund - seems unreasonable to me."

"Room was ok car park was a bit sketchy a lot of broken glass from previous cars who had their windows smashed - staff just joked about the car park and how it was park at your own risk anyway. Breakfast was good I liked the omelette station but coffee was dire! WiFi was really poor and gave up with it in the end. "

"Great that parking is included and great central location. We had to leave at 4am and the very kind gentleman in reception walked my mother and I to the car park as we were a little nervous."

"The Good: Staff were friendly and helpful. The food was great, plenty of options for places to eat. Plenty of activities available and easy to book. The Bad: No complimentary parking. Some of the lifts were broken and had been for several days before we arrived. There seemed to be no interest in getting them fixed. Quite disappointed overall, not sure I would ever come back. Would have been better booking a holiday abroad."

"Great property and very helpful staff. It was a much needed break for my family and we made full use of the facilities, gym, pool, restaurants and spa (massage). We loved how the property took small details to accommodate for our family, which included kids size robes / slippers, welcome activity pack and snacks and key was separate individual sofa twin beds. My only comment is regarding the family pool times are limited so it does get congested during those allotted hours and especially during the weekends when families with annual resort passes attend, otherwise it was quite during our stay during normal school hours. Overall amazing stay."