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Ulasan untuk Comfort Inn

2.5 out of 5
Comfort Inn
660 W. Arthur St., Thunder Bay, ON

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 283 dari 1000 ulasan" "
Penilaian 8 - Bagus. 383 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 173 dari 1000 ulasan" "
Penilaian 4 - Buruk. 95 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 66 dari 1000 ulasan" "

7,6/10

Kebersihan

8,0/10

Staf & layanan

7,2/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Daryll

Disukai: Kebersihan, staf & layanan
The hotel lobby was under construction. Traveling with elderly parents parking was limited by the building and no availability on the ground floor.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Scott Wemigwans- General Manager pada tanggal 17 Mei 2024
Thank you for taking the time to submit a review. Our ground room floors get sold quite fast most days. We suggest booking in advance to ensure you are able to get a ground room floor. Looking forward to your next visit

6/10 Cukup Baik

Douglas

Close to the Ring Road. 30 minutes from the 401. Longish drive here.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Scott Wemigwans- GM pada tanggal 10 Mei 2024
Thank you for your review

10/10 Sangat Bagus

Rob

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Terry was excellent upon arrival...great welcome! Comfortable beds, good shower, clean room, good restaurant options within walking distance. I would stay here again.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Scott Wemigwans- GM pada tanggal 10 Mei 2024
Thank you for the review. Terry is awesome. I am glad you enjoyed your stay

10/10 Sangat Bagus

Kelly

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Smooth check in. So far, so good
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Scott Wemigwans- GM pada tanggal 10 Mei 2024
Glad you enjoyed your stay. Hope to you see next time

8/10 Bagus

Janet

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The bathroom sink needs a soap dish…. Otherwise the whole top of the sink area is wet and messy all the time. Also would help to have a nonslip bat for the bathtub.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Scott Wemigwans-GM pada tanggal 10 Mei 2024
Thank you for your comments

8/10 Bagus

Christian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Scott Wemigwans- GM pada tanggal 10 Mei 2024
Thank you for your review

10/10 Sangat Bagus

Patricia

Disukai: Kondisi & fasilitas properti
Great check in, everything went smooth
Menginap 1 malam pada bulan April 2024
Tanggapan dari Scott W- GM pada tanggal 18 Apr 2024
Thank you for your review. We are glad you enjoyed your stay

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Newly renovated rooms and friendly staff. I got stuck in Thunder Bay due to a winter storm and was glad to be able to stay near the airport.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Scott Wemigwans- GM pada tanggal 2 Apr 2024
Thank you for your review. Our location does it make it ideal for anyone needing a stayover for anyone traveling. We appricate that you enjoyed staying in our newly renovated rooms.

10/10 Sangat Bagus

Pierre

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Scott W- GM pada tanggal 2 Apr 2024
Looking forward to any future visits

10/10 Sangat Bagus

Anita

Bepergian bersama teman
Disukai: Kebersihan
Everything was good
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sherry Smith AGM pada tanggal 12 Mar 2024
Thanks for the great ratings and comment, Anita! I hope we see you again in the near future.

10/10 Sangat Bagus

Tony

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Scottie W - Gm pada tanggal 2 Apr 2024
I am glad you enjopyed your stay

8/10 Bagus

Albert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice rooms and good beds to sleep on
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Scottie Wemigwans pada tanggal 1 Mar 2024
I am glad you enjoyed your stay. Looking forward to your next visit.

10/10 Sangat Bagus

Linda

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Scott W - Gm pada tanggal 2 Apr 2024
Thanks for the review

10/10 Sangat Bagus

Dany

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Scott Wemigwans pada tanggal 1 Mar 2024
Thanks for your review and comments

10/10 Sangat Bagus

Carolyn

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Scottie Wemigwans pada tanggal 1 Mar 2024
Thank you for your review

8/10 Bagus

David

Disukai: Staf & layanan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Scottie Wemigwans pada tanggal 1 Mar 2024
Thank you for your review

6/10 Cukup Baik

Janelle

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Staff were helpful and courteous, however the room seemed clean but it really wasn’t. There was garbage under the beds from prior guests and the floor felt sticky. There was hair on the sheets, toenails near the radiator, and the pillows smelt like armpits to name a few reasons why.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Scottie Wemigwans pada tanggal 1 Mar 2024
I am sorry your stay wasn't as good as it should of been. I do applogise for the error and I will be discussing with the team ways to make sure this isnt an issue in the future.

6/10 Cukup Baik

Janice

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Scottie Wemigwans pada tanggal 1 Mar 2024
Thank you for your reveiw

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Scottie Wemigwans pada tanggal 1 Mar 2024
Thank you for your review

6/10 Cukup Baik

Aleksandar

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The facility requires a thorough renovation
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Scott Wemigwans General Manager pada tanggal 26 Jan 2024
Thank you for your review. We are actually at the tail end of a complete renovation, that inculded rooms, hallways and exterior. The last part of the reno being completed as we speak (the Canopy).We are extremely excited about all the updates and have hear compliments from all of our guest.

10/10 Sangat Bagus

Maryam

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Scottie Wemigwans pada tanggal 1 Mar 2024
Thank you for your review

10/10 Sangat Bagus

Hayder

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Scott pada tanggal 1 Mar 2024
Thank you for your review

10/10 Sangat Bagus

Richard, WINNIPEG

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Scottie Wemigwans pada tanggal 1 Mar 2024
Thank you for your review

8/10 Bagus

Kathleen

Disukai: Kebersihan, staf & layanan
Tanggapan dari Scott Wemigwans pada tanggal 1 Mar 2024
Thank you for your review

10/10 Sangat Bagus

Paul

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The outside needs to be swept up there is a lot of cigarette butts everywhere especially close to the patio and entrance doors
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Scottie Wemigwans- General manager pada tanggal 27 Des 2023
Than you for your review.

10/10 Sangat Bagus

MICHEL

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Scott GM pada tanggal 13 Feb 2024
Thanks for the Review

10/10 Sangat Bagus

Joanne

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very impressed with the renovations they’ve done this with this facility in the past I didn’t read it very high but it’s very clean. It’s very quiet and it looks like it put a lot of thought into the bringing it up to a good standard a very nice place to stay and never heard a thing after 11 o’clock so I was happy.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Sherry Smith, AGM pada tanggal 12 Des 2023
Thanks for the great ratings! I hope we have the opportunity to welcome you back again soon.

8/10 Bagus

Sebastien

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Sherry Smith, AGM pada tanggal 12 Des 2023
I hope we see you again soon.

4/10 Buruk

trisha

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No notification of construction on building. Alternative entrance not well marked or lit up. Could smell front desks body odour from about 10’ away. Bathroom counter looked like a dirty rag was leaking send on it. Beds were very messily made and dirt and hair on bedding
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Sherry Smith, AGM pada tanggal 12 Des 2023
Thanks for your comments regarding your stay with us. I have discussed the issues with our housekeeping team so this does not recur. I hope we have the opportunity to welcome you back again soon.

10/10 Sangat Bagus

Lois

Easy and quick check in. Good service.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Sherry Smith, AGM pada tanggal 12 Des 2023
Thanks for the great ratings! Hope to see you again soon!

6/10 Cukup Baik

Tyler J

Tidak Disukai: Kondisi & fasilitas properti
Room floor dirty, insects in bathroom. Building under construction
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Sherry Smith, AGM pada tanggal 12 Des 2023
Thanks for your comments regarding your stay with us. I have discussed the issues with our housekeeping team so this does not recur. I hope we have the opportunity to welcome you back again soon.

10/10 Sangat Bagus

Diane

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tres propre
Menginap 3 malam pada bulan November 2023
Tanggapan dari Scottie Wemigwans- General manager pada tanggal 1 Des 2023
Thank you for your review

10/10 Sangat Bagus

Jean-Rock

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Sherry Smith, AGM pada tanggal 12 Des 2023
Thanks for the great ratings!

8/10 Bagus

Gayle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A clean, good, safe & convenient place to stay at a decent price…
Menginap 2 malam pada bulan November 2023
Tanggapan dari Scottie Wemigwans- General manager pada tanggal 22 Nov 2023
Thank you for your review.

10/10 Sangat Bagus

Jean-Rock

Menginap 1 malam pada bulan November 2023
Tanggapan dari Sherry Smith, AGM pada tanggal 12 Des 2023
Thanks for the great ratings!

2/10 Sangat Buruk

Alex

Menginap 1 malam pada bulan November 2023
Tanggapan dari Sherry Smith, AGM pada tanggal 12 Des 2023
Sorry to hear you were disappointed with your stay with us. I hope we have the opportunity to welcome you again to enjoy a superior experience.

10/10 Sangat Bagus

Roslynn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great. It was easy to find and the staff was very friendly and helpful
Menginap 1 malam pada bulan November 2023
Tanggapan dari Scottie Wemigwans- General manager pada tanggal 9 Nov 2023
Thank you for taking the time to submit a review.Looking forward to your next stay

10/10 Sangat Bagus

Adam

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very helpful and welcoming
Menginap 1 malam pada bulan November 2023
Tanggapan dari Scottie Wemigwans- General manager pada tanggal 6 Nov 2023
Thank you for your review. Looking forward to your next visit

6/10 Cukup Baik

Kurt

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas
Heating system went from hot to ice cold making for one lousy sleep. Yes they were informed.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Scottie Wemigwans- General manager pada tanggal 6 Nov 2023
Thank you for your review. We have inspected the unit and made the necessary repairs.Thank you for your review.

8/10 Bagus

Renu

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Comfortable place to stay
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Scottie Wemigwans- General Manager pada tanggal 1 Nov 2023
Thank you for the review

8/10 Bagus

GHISLAIN

Bon service
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Scottie Wemigwans- General Manager pada tanggal 30 Okt 2023
Thank you for your review.Looking forward to your next stay

6/10 Cukup Baik

Gregory

Disukai: Kebersihan
The place was clean. The location was noisy and very limited in terms of walkability. There were no amenities to speak of, so if you just want a half decent bed , this place will do.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Scottie Wemigwans- General Manager pada tanggal 30 Okt 2023
Thank you for the review. I am glad you enjoyed your stay with us. Looking forward to your next stay

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Scottie Wemigwans- General Manager pada tanggal 30 Okt 2023
Thank you

10/10 Sangat Bagus

Marvin

Bepergian bersama teman
Room was clean and no disturbance during the stay.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Scottie Wemigwans- General manager pada tanggal 23 Okt 2023
Thank you for taking the time to submit a review. I am glad you enjoyed your stay.

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
I have a walking aid and when finding out that there was no elevator was difficult.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Scottie Wemigwans- General Manager pada tanggal 1 Nov 2023
Thank you for your review

10/10 Sangat Bagus

Detlef

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Scottie Wemigwans- General manager pada tanggal 23 Okt 2023
Thank you for your review

2/10 Sangat Buruk

Cara-Lee

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
checked in at 11p and checked out at 11:15p… entered room. looked like someone had jumped on the beds and they were covered with human hair.. gross. Went to front desk to check out and gave my explanation, i got zero push back from clerk, he was making a note and informing his manager. he also explained to me how to get a refund
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Scottie Wemigwans- General Manager pada tanggal 19 Okt 2023
Good day Sorry for your experience well checking into the hotel. I will be having a discussion with housekeeping about reviewing the beds once they complete service.Thank you

10/10 Sangat Bagus

Chris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Scottie Wemigwans- General manager pada tanggal 23 Okt 2023
Thank you for your review

4/10 Buruk

Ashima

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Scottie Wemigwans- General manager pada tanggal 6 Nov 2023
Thank you for your review

2/10 Sangat Buruk

Freddie

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The place was falling apart. It was dirty. The bathroom door did not close properly. The micowave was dirty. The one chair that was in the room...was falling apart. The breakfast was not good, and the one wait staff that I saw was rude to a child.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Scottie Wemigwans- General manager pada tanggal 12 Okt 2023
Thank you for taking the time to submit a review, I am surprised to hear that you felt like the place was falling apart. We just completed a full renovation of all aspects of the hotel and have been receive a lot of compliments. Hoping to see you next time