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Ulasan untuk The St Regis Tianjin Hotel

5 out of 5
The St Regis Tianjin Hotel
158 Zhangzizhong Road, Heping District, Tianjin, Tianjin

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 72 dari 122 ulasan" "
Penilaian 8 - Bagus. 35 dari 122 ulasan" "
Penilaian 6 - Cukup Baik. 8 dari 122 ulasan" "
Penilaian 4 - Buruk. 5 dari 122 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 122 ulasan" "

9,0/10

Kebersihan

9,0/10

Staf & layanan

8,0/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

XIANG YANG, San Jose

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Stella pada tanggal 26 Mar 2024
Dear Value Guest, Thank you so much for taking your time to write your comments following your stay at The St. Regis Tianjin. I am so pleased to note that enjoy your entire stay with us. It is our pleasure to provide premium service for all of our guests; we look forward to welcoming you back again.

10/10 Sangat Bagus

James

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are friendly and attentive
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Stella pada tanggal 26 Mar 2024
Dear Value Guest, Thank you so much for taking your time to write your comments following your stay at The St. Regis Tianjin. I am so pleased to note that enjoy your entire stay with us. It is our pleasure to provide premium service for all of our guests; we look forward to welcoming you back again.

10/10 Sangat Bagus

ANA

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Stella pada tanggal 7 Nov 2023
Dear Value Guest, I am so pleased to note that enjoy your entire stay with us. It is our pleasure to provide premium service for all of our guests; we look forward to welcoming you back again.

8/10 Bagus

DooRyoung

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
야경 뷰
방
로비
외관
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Stella pada tanggal 7 Nov 2023
Dear Value Guest, Thank you so much for taking your time to post the pictures following your stay at The St. Regis Tianjin. I am so pleased to note that enjoy your entire stay with us. It is our pleasure to provide premium service for all of our guests; we look forward to welcoming you back again.

6/10 Cukup Baik

ZHUANGZHI

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Stella pada tanggal 18 Jul 2023
Dear guest, Warm greetings from The St.Regis Tianjin. Thank your for choosing our hotel. It is our pleasure to stay with you in The St.Regis Tianjin, and we will appreciate that you can share your advices to us. Looking forward to seeing you again.

10/10 Sangat Bagus

Sau Man

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
超級滿意同開心的一次住宿體驗！免費升級到行政套房，房間超大～ 從未試過這麼寬敞的房間。
Menginap 1 malam pada bulan April 2023
Tanggapan dari Stella pada tanggal 17 Apr 2023
尊敬的客人，您好。感谢您选择天津瑞吉金融街酒店，并与我们分享您的体验。首善瑞吉，坐拥津门酒店不可多得的亲水平台，管家为您精心安排一切，多种角度多种形式欣赏风景如画的海河畔边。当第一缕晨曦拥抱海河，直接走出酒店，您即可享受沿河晨跑带来的清爽活力；结束一天的行程，管家陪伴您体验瑞吉传统四大仪式，马刀开香槟，感知白天到夜晚的转变。星空坠入海河，在房间落地窗前，用另一种角度享受海河两岸的迷人夜景。期待您的再次莅临。瑞吉贴身管家服务，随时为您效劳。

10/10 Sangat Bagus

Yichen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is super friendly and helpful. The management team is among the best professional teams I met. Highly recommend place to stay In Tianjin
Menginap 23 malam pada bulan Agustus 2022
Tanggapan dari Stella pada tanggal 18 Jul 2023
Dear guest, Warm greetings from The St.Regis Tianjin. Thank your for choosing our hotel. It is our pleasure to stay with you in The St.Regis Tianjin. Looking forward to seeing you again.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Not so bad
The overall experience is not so bad. Firstly, it is very strange that there is no doorman to open the cardoor for you as a five-star hotel. Secondly, the room is big, views are fabulous except the facilities in the room are outdated. The TV is not a smart Tv in a five-start hotel! Very small Tv with no Wifi, no projector, and the image is blurred! There is no bluetooth HI-FI in the room. Thirdly, no one told us at the check in that there is no tooth brush，toothpick, bottle opener ( they have beer in the mini bar but they don't provide bottle opener in the minibar) in the room and we have to call the front desk several times to get what we want. The services are great because we asked them to come several times but they always have good attitudes. We also booked the swimming pool and it was very pleasant experince because it is very clean and quiet.
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Stella pada tanggal 7 Jan 2022
Thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experience. Disposable amenities will note be proactively provided in Tianjin Hotels. We will share your comments with our team and improve the service. We appreciate your valuable comments and hope to welcome you back to our hotel in the near future. Thank you.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
地理位置不错的市中心酒店
酒店地理位置很好，紧挨着海河边，风景不错交通也便利。早餐开放时间很长，一直到十点半，无压力，期待下次。
Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari Stella pada tanggal 17 Agu 2021
尊敬的客人，您好。感谢您选择天津瑞吉金融街酒店，并与我们分享您的体验。首善瑞吉，坐拥津门酒店不可多得的亲水平台，管家为您精心安排一切，多种角度多种形式欣赏风景如画的海河畔边。当第一缕晨曦拥抱海河，直接走出酒店，您即可享受沿河晨跑带来的清爽活力；结束一天的行程，管家陪伴您体验瑞吉传统四大仪式，马刀开香槟，感知白天到夜晚的转变。星空坠入海河，在房间落地窗前，用另一种角度享受海河两岸的迷人夜景。期待您的再次莅临。瑞吉贴身管家服务，随时为您效劳。

10/10 Sangat Bagus

SHU

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2021
Tanggapan dari Stella pada tanggal 21 Jun 2021
Dear guest, Warm greetings from The St.Regis Tianjin. Thank your for choosing our hotel. It is our pleasure to stay with you in The St.Regis Tianjin. Looking forward to seeing you again.

10/10 Sangat Bagus

WEIRAN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Stella pada tanggal 31 Mei 2021
Dear guest, Warm greetings from The St.Regis Tianjin. Thank you for your encourage. It is our pleasure to stay with you in The St.Regis Tianjin. Looking forward to seeing you again.

10/10 Sangat Bagus

Namjib

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2020
Tanggapan dari Lynne pada tanggal 12 Okt 2020
尊敬的客人，您好。感谢您与我们分享您的体验。您的支持是对我们最好的鼓舞，首善瑞吉，坐拥天津最美海河畔边；天津瑞吉金融街酒店为您精心安排一切，旨在打造愉悦而舒适的住宿体验。管家服务一直是瑞吉传承百年来最大的特色体验，旨在让客人拥有最珍贵的入住体验。期待您的再次莅临。瑞吉贴身管家服务，随时为您效劳。

10/10 Sangat Bagus

MINKWAN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari Lynne pada tanggal 24 Agu 2020
尊敬的客人，您好。感谢您与我们分享您的体验。您的支持是对我们最好的鼓舞，首善瑞吉，坐拥天津最美海河畔边；天津瑞吉金融街酒店为您精心安排一切，旨在打造愉悦而舒适的住宿体验。管家服务一直是瑞吉传承百年来最大的特色体验，旨在让客人拥有最珍贵的入住体验。期待您的再次莅临。瑞吉贴身管家服务，随时为您效劳。

8/10 Bagus

John

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Please resolve the heating problem
Everything else is pretty normal and high-ended except that room temperature is not adjustable and so, the heat is really too hot.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Lynne pada tanggal 7 Feb 2020
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honored to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

10/10 Sangat Bagus

Alex

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful view
I was upgraded to a room with full view of the river. The room is big and gorgeous. Breakfast spread has a wide variety. I will be back to this hotel again when I’m back to Tianjin next time.”
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Lynne pada tanggal 20 Jan 2020
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honored to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

8/10 Bagus

DONG KYU

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Lynne pada tanggal 7 Feb 2020
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honored to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

8/10 Bagus

THOMAS

Traveler bisnis
Disukai: Staf & layanan
good hotel but bad hot water supply
good location, big room, but the hot shower is bad. it takes 3-4 min to get the hot water!
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Lynne pada tanggal 26 Des 2019
Dear Value Guest, Thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experience. we will share your comment with our team and improve the service. We appreciate your valuable comments and hope to welcome you back to our hotel in the near future. Thank you.

10/10 Sangat Bagus

Kenny

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Lynne pada tanggal 13 Des 2019
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honored to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

4/10 Buruk

Angie

Bepergian dalam rombongan
Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan
Disappointing Marriott Service
Been visiting the diff Marriott group hotels in the world, this place is mostdisappointing. Firstly my check in took quite a long while about at least 10-15mins wait with no pax in queue as there was only 2 counters in operation at the lobby. I was a Marriott Bonvoy member, but the priority lane was not effective. After entering the hotel room, found the toilet to be covered in thick dust. Housekeeper came and couldn’t comprehend why. He did one round of cleaning but still found more dust at other area in the toilet. I had to call housekeeping another time and left to go out. After returning, still found the toilet not clean up proper after. Locker was not working. Housekeeper assisted to change the whole locker. Shower room wall was dusty too, so can imagine standing in yucky dusty water when the shower water washed the dust off the wall. We went to the lounge to have some cocktail and whisky. But bartender was obviously not interested in making the drinks. Drinks were subpar. Starbucks Reserve in Tianjin served better and cheaper cocktail. Morning Buffet was in a mess. Waitress gave away our table to another group of pax and the cafe was not cleaned up promptly, hence we had to wait for an empty table with food on our hand. Asked for earl grey tea, but after a super long wait, I was given sweet red tea. Tried to change, but the waitresses don’t seem like they understood what is earl grey tea even thou I spoke in mandarin. Concierge service was good. Helpful staff.
Menginap 1 malam pada bulan November 2019
Tanggapan dari Lynne pada tanggal 10 Des 2019
Dear Value Guest, Thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experience. We will share your comment with our team and improve the service. We appreciate your valuable comments and hope to welcome you back to our hotel in the near future. Thank you.

8/10 Bagus

Kwok Kau

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Despite being proactive to have asked me if I had any special requests weeks before our arrival, it was disappointing the hotel could not provide the support pillow that was requested. Otherwise, evrything else was in order. A very pleasant location.
Menginap 3 malam pada bulan November 2019
Tanggapan dari Lynne pada tanggal 12 Nov 2019
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honored to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

10/10 Sangat Bagus

YIN FEI

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Lynne pada tanggal 21 Nov 2019
尊敬的客人，您好。感谢您与我们分享您的体验。您的支持是对我们最好的鼓舞，首善瑞吉，坐拥天津最美海河畔边；天津瑞吉金融街酒店为您精心安排一切，旨在打造愉悦而舒适的住宿体验。管家服务一直是瑞吉传承百年来最大的特色体验，旨在让客人拥有最珍贵的入住体验。期待您的再次莅临。瑞吉贴身管家服务，随时为您效劳。

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Lynne pada tanggal 26 Okt 2019
尊敬的客人，您好。感谢您与我们分享您的体验。您的支持是对我们最好的鼓舞，首善瑞吉，坐拥天津最美海河畔边；天津瑞吉金融街酒店为您精心安排一切，旨在打造愉悦而舒适的住宿体验。管家服务一直是瑞吉传承百年来最大的特色体验，旨在让客人拥有最珍贵的入住体验。期待您的再次莅临。瑞吉贴身管家服务，随时为您效劳。

10/10 Sangat Bagus

Johannes

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location on the river
This is a fancy western hotel in a great location. 10 min Didi ride from the train station. There's nice walking along the river or in a shopping/pedestrian area across the street. The breakfast buffet is awesome. There's also a nice pool and gym. Our only disappointment was the bar in the evening offered very weak yet expensive cocktails.
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Lynne pada tanggal 23 Okt 2019
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honored to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Menginap 4 malam pada bulan Oktober 2019
Tanggapan dari Lynne pada tanggal 23 Okt 2019
尊敬的客人您好，感谢您提出的中肯评价。您所提到的问题我们已经反馈到了相关部门进行跟进，以期在未来能为您提供超过您预期的服务。再次感谢您光临天津瑞吉金融街酒店，并且鞭策我们继续改进和前行。

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
地理位置很棒，去各景點都很方便，房間很大，服務也很好
Menginap 4 malam pada bulan Oktober 2019
Tanggapan dari Lynne pada tanggal 21 Okt 2019
尊敬的客人，您好。感谢您与我们分享您的体验。您的支持是对我们最好的鼓舞，首善瑞吉，坐拥天津最美海河畔边；天津瑞吉金融街酒店为您精心安排一切，旨在打造愉悦而舒适的住宿体验。管家服务一直是瑞吉传承百年来最大的特色体验，旨在让客人拥有最珍贵的入住体验。期待您的再次莅临。瑞吉贴身管家服务，随时为您效劳。

8/10 Bagus

Tang

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2019
Tanggapan dari Lynne pada tanggal 2 Okt 2019
尊敬的客人，您好。感谢您与我们分享您的体验。您的支持是对我们最好的鼓舞，首善瑞吉，坐拥天津最美海河畔边；天津瑞吉金融街酒店为您精心安排一切，旨在打造愉悦而舒适的住宿体验。管家服务一直是瑞吉传承百年来最大的特色体验，旨在让客人拥有最珍贵的入住体验。期待您的再次莅临。瑞吉贴身管家服务，随时为您效劳。

8/10 Bagus

Derek

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Time for some renos...
Overall the hotel was quite pleasing. Staff were exceptionally helpful. Our floor (6th) had a terrible door in the common areas the entire time of our stay. Our room was comfortable and clean but looking a little threadbare around the edges. Same can be said for the common areas beyond the lobby.
Menginap 1 malam pada bulan September 2019
Tanggapan dari Lynne pada tanggal 26 Sep 2019
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honored to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite

10/10 Sangat Bagus

Yiminna

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2019

4/10 Buruk

kwang woo

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
위치와 전망을 제외하고는 모든면에서 기대이하였습니다.
Menginap 1 malam pada bulan September 2019
Tanggapan dari Lynne pada tanggal 26 Sep 2019
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honored to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite

10/10 Sangat Bagus

PING

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
地理位置优越 出门就是海河
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Lynne pada tanggal 26 Agu 2019
尊敬的客人，您好。感谢您与我们分享您的体验。您的支持是对我们最好的鼓舞，首善瑞吉，坐拥天津最美海河畔边；天津瑞吉金融街酒店为您精心安排一切，旨在打造愉悦而舒适的住宿体验。管家服务一直是瑞吉传承百年来最大的特色体验，旨在让客人拥有最珍贵的入住体验。期待您的再次莅临。瑞吉贴身管家服务，随时为您效劳。

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This I should t be called St regis it’s a half star hotel. Food terrible, smells Lavery bad, shower clogged water, and for $200 dollars I wasted my money
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Lynne pada tanggal 12 Agu 2019
Dear Value Guest, Thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experience. We will share your comment with our team and improve the service. We appreciate your valuable comments and hope to welcome you back to our hotel in the near future. Thank you.

10/10 Sangat Bagus

Yumei

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
スタッフがフレンドリーで良かった。朝食も良かった。
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari Lynne pada tanggal 15 Jul 2019
Dear Value Guest, Thank you so much for taking your time to write your comments following your stay at The St. Regis Tianjin. I am so pleased to note that enjoy your entire stay with us. It is our pleasure to provide premium service for all of our guests; we look forward to welcoming you back again.

10/10 Sangat Bagus

Joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Lynne pada tanggal 15 Jul 2019
Dear Value Guest, Thank you so much for taking your time to write your comments following your stay at The St. Regis Tianjin. I am so pleased to note that enjoy your entire stay with us. It is our pleasure to provide premium service for all of our guests; we look forward to welcoming you back again.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The St Regis Tianjin is a stunningly beautiful building, right on the riverfront downtown. Full of beautiful new buildings. The waterfront is also very clean and an excellent spot for a walk along the river or to the Italian bridge and area. Also boat rides are nearby.
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari Lynne pada tanggal 15 Jul 2019
Dear Value Guest, Thank you so much for taking your time to write your comments following your stay at The St. Regis Tianjin. I am so pleased to note that enjoy your entire stay with us. It is our pleasure to provide premium service for all of our guests; we look forward to welcoming you back again.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2019
Tanggapan dari Liza Zhang pada tanggal 7 Mei 2019
亲爱的价值的客人,非常感谢您花时间写下你的评论后你留在圣瑞吉斯天津。我很高兴地看到,享受你的全部和我们住在一起。我们很高兴为我们的客人提供优质的服务;我们期待着欢迎你回来。

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
部屋は清潔でした。外部からの音が聞こえる事も無く、快適に過ごせました。朝食のビュッフェはレパートリーが少ないのが残念。英語を話すスタッフも居ます。夜に天津駅まで川沿いを散歩しましたが、街並みが綺麗で楽しめました。
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari Lisa Zhang pada tanggal 15 Apr 2019
お客様、天津瑞吉ホテルからの最も热いご挨拶、贵重な时间を割いていただいたことに感谢しております。私たちのチームには、あなたが私たちの楽しい時間をコメントしてくれて光栄です。私たちはあなたの訪問を楽しみにしています。精巧に!

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
部屋のコーヒーは粉、お茶は茶葉のみなので少々面倒です。
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari Lisa Zhang pada tanggal 15 Apr 2019
お客さま、ホテルを選んでいただいたこと、そして経験を共有してくださったことに感謝しています。不快な経験に対する私たちの真摯な謝罪をお受けください。私たちのチームとあなたの意見を共有し、サービスを改善します。私たちはあなたの貴重なご意見に感謝し、近い将来、あなたが私たちのホテルに戻ってくることを歓迎することを望んでいます。ありがとう。お客さま、ホテルを選んでいただいたこと、そして経験を共有してくださったことに感謝しています。不快な経験に対する私たちの真摯な謝罪をお受けください。私たちのチームとあなたの意見を共有し、サービスを改善します。私たちはあなたの貴重なご意見に感謝し、近い将来、あなたが私たちのホテルに戻ってくることを歓迎することを望んでいます。ありがとう。

10/10 Sangat Bagus

ALEJANDRO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Lisa Zhang pada tanggal 15 Apr 2019
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honoured to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

10/10 Sangat Bagus

Berk

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent Experience
Wonderful place to stay. Near to Riverside 66 and Binjiang Road
Menginap 7 malam pada bulan Februari 2019
Tanggapan dari Lisa Zhang pada tanggal 15 Apr 2019
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honoured to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Realmente fue una gran experiencia haber estado en este hotel. El servicio, la habitación y la ubicación son excelentes.
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Lisa Zhang pada tanggal 15 Apr 2019
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honoured to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice views in CBD; friendly staff; clean hotel; good breakfast
Menginap 2 malam pada bulan Januari 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staff are nice, only the showering water was bit cold.
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari laura zhu pada tanggal 26 Jan 2019
Dear Value Guest, Thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experiences you had during your last stay. I was really disappointed to read your thoughts on the burger issue and we will share the comment with our team. We appreciate your valuable comments and hope to welcome you back to our hotel in the near future. Thank you.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is beautiful and located right on the river. The staff could not have been more pleasant and helpful. The rooms were very well appointed with great bathrooms. The gym was well equipped and in good condition. The pool looked great but did not get a chance to use it. The breakfast area was laid out very well and they have quite a lot of decoration which is a nice touch. The only small negative for me was their white wine selection was not great but I know it is not easy to get much selection of white wine in a lot of cities in China so it did not detract from our visit. I will definitely stay their next time I visit Tianjin.
Menginap 2 malam pada bulan Januari 2019
Tanggapan dari Laura Zhu pada tanggal 26 Jan 2019
Dear Value Guest, Thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experience. we will share your comment with our team and improve the service. We appreciate your valuable comments and hope to welcome you back to our hotel in the near future. Thank you.

8/10 Bagus

MUNYONG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
위치도 좋고 관리상태, 서비스도 좋았습니다. 단 아침뷔페 식사가 생각보다 다른 5성급호텔보다 좀 못하다는 생각이 들었습니다. 전반적으로 좋은편이였습니다
Menginap 3 malam pada bulan Januari 2019
Tanggapan dari Laura zhu pada tanggal 26 Jan 2019
Dear Value Guest, Thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experience. we will share your comment with our team and improve the service. We appreciate your valuable comments and hope to welcome you back to our hotel in the near future. Thank you.

6/10 Cukup Baik

Sylvia

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Laura Zhu pada tanggal 26 Jan 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

chi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Will for sure return
Wonderful hotel to stay. Nice facility and central location. Walking distance to many places and walking along the river a pleasure. Breakfast was excellent.
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Liza Zhang pada tanggal 5 Nov 2018
Dear Guest, Warmest greetings from The St. Regis Tianjin and thank you very much for taking the time to share your valuable feedback. Our team is honoured to receive your comment that you enjoyed your time with us. We are very much looking forward to welcome you back hopefully very soon. Stay exquisite!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
服务不错，但房卡不行。上楼需要在电梯刷房卡，但是每次都需要刷很久才有反应
Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari Liza Zhang pada tanggal 6 Nov 2018
尊敬的客人您好，感谢您提出的中肯评价。您所提到的问题我们已经反馈到了相关部门进行跟进，以期在未来能为您提供超过您预期的服务。再次感谢您光临天津瑞吉金融街酒店，并且鞭策我们继续改进和前行。

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Disappointed service and hotel facilities
Not worth for this price! Don’t recommend to live in this hotel only the location is the best but the service is terribly poor service and below standard. I had stayed 5days in this hotel, the hotel service just like 3 star service, the reception very poor attitude no greeting and very unhelpful. For the room not in very good maintenance, chair and toilet broken and TV remote out of order. No room service and don’t expect have refill coffee and Tea inside the room. Not worth for this price!
Menginap 4 malam pada bulan Oktober 2018
Tanggapan dari Olivia pada tanggal 30 Okt 2018
Dear Value Guest, Thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experience. we will share your comment with our team and improve the service. We appreciate your valuable comments and hope to welcome you back to our hotel in the near future. Thank you.

6/10 Cukup Baik

Mario, Beijing China

Disukai: Kebersihan, kenyamanan kamar
Still very nice and optimal hotel location to start discovering Tiānjīn. Unfortunately compare to last visit experiences breakfast and “happy hours” food quality and availability’s drooped and does not reach 5.star hotel expectations anymore. Please make sure if you ask for river view that you ask for “full river view” since I experienced getting half river/city view. Staff very helpful and friendly.
Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari Liza Zhang pada tanggal 16 Okt 2018
Dear Value Guest, Thank you for choosing our hotel and share your experience with us. Please accept our sincere apologies for the unpleasant experience. we will share your comment with our team and improve the service. We appreciate your valuable comments and hope to welcome you back to our hotel in the near future. Thank you.

10/10 Sangat Bagus

ZeeOne, USA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The breakfast was great with many choices available. We enjoyed the comfortable beds and room. We felt that we were well taken care of by the staff. Excellent hotel!
Menginap 2 malam pada bulan September 2018
Tanggapan dari Laura Zhu pada tanggal 2 Okt 2018
Dear Value Guest, Thank you so much for taking your time to write your comments following your stay at The St. Regis Tianjin. I am so pleased to note that enjoy your entire stay with us. It is our pleasure to provide premium service for all of our guests; we look forward to welcoming you back again.