"It's a fair hotel in Reforma. Not too far from the Angel of Independence, a grocery store, a 7-Eleven, and some eateries. the Police station is nearby, so the area is safe. The hotel itself is a bit rougher. The carpeting is dingy. The air isn't clean. And the bathrooms are filled with gnats that keep coming back through the drain.
There is a perplexing amount of service checks, i.e. the mini bar, the cleaners, the laundry. The lighting in the room was glitchy due to makeshift electrical work. It's a work in progress, and it shows. I'm also confused about the construction on the third floor and the aroma throughout the hotel.
The staff is nice and aims to please. I would highly recommend that the ownership gets and unbias walkthrough to share opinions and areas of improvement. The lobby bathrooms didn't have any paper, etc.
It needs work, but if you don't mind, it's serviceable. My room on the 4th Floor was terrible. The view was of the service roof. Finally, it can get loud if there are celebrations in the city. We heard festivities and soccer match celebrations until 2 am."