Cottage di Torbay

"I made the booking via Hotel.com and 5 hours after I paid I had an email that I had to pay a £50 mandatory fee for facilities passes at the park. I questioned this as nothing was stated via booking and the price stated was the final price I paid. I had emails from a 3rd party called travelnest and also getting emails from someone asking for £50. The whole booking was a mess. Eventually I spoke to the host and he kept saying its written in the description of this extra charge when I never saw it,...

"The advert on the hotels.com website did not match the facts of the stay. The advert states free parking it was not it cost me £30 for the stay. We spoke to the owner who stated that the advert was not placed by him. It was the fault of hotels.com as he does not use them you get your info from a 3rd party All I know is that I am £30 out of pocket. The stay was good as I can not blame hotels.com for all the rain."

"We stayed in this delightful cottage for three night. The whole house was kitted out with everything we needed. Well stocked kitchen though we are out mostly. The beds were very comfortable. Lots of space to store our clothes with plenty of hangers. The shower was easy to use and there was plenty of hot water. Close to all amenities and transport links - buses, trains and tour boats."

"Amazing place quiet perfect for a small family relaxing great access to the town and local area "