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Novotel Toulouse Centre Compans Caffarelli

4.0 star property
Boardwalk/promenade hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Novotel Toulouse Centre Compans Caffarelli is in the heart of Toulouse City-Centre. Dine at Le Gourmet Bar, lounge by the outdoor pool, browse the on-site mall, or unwind in the garden. High-speed WiFi and express check-in/out services let guests tailor their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Pet-friendly
  • Room service
The current price is Rp1.704.997
Rp2.013.641 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior room, 1 double bed and 1 single sofa bed

Premium bedding, minibar, in-room safe, desk

Superior room, 1 double bed and 1 single sofa bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior room, 1 double bed or 2 single beds

Premium bedding, minibar, in-room safe, desk

Superior room, 1 double bed or 2 single beds

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior room, 1 double bed and 2 single beds

Premium bedding, minibar, in-room safe, desk

Superior room, 1 double bed and 2 single beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior room, 1 double bed and 1 sofa bed for 2 people

Premium bedding, minibar, in-room safe, desk

Superior room, 1 double bed and 1 sofa bed for 2 people

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed, Balcony

Executive Room, 1 Double Bed with Sofa bed, Balcony | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Blackout curtains
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About the area

Map
5 Place Alfonse Jourdain, Toulouse, Haute-Garonne, 31000

What's nearby

  • Basilica of Saint-Sernin - 14 min walk - 1.2 km
  • Place du Capitole - 15 min walk - 1.3 km
  • Capitole de Toulouse - 17 min walk - 1.5 km
  • Purpan Hospital - 5 min drive - 3.4 km
  • Zenith de Toulouse - 5 min drive - 3.8 km

Getting around

  • St. Cyprien-Arenes Station - 6 min drive
  • Compans-Caffarelli Station - 6 min walk
  • Blagnac Airport (TLS) - 11 min drive

Restaurants

  • ‪The Social Hub - ‬2 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪YokoSushi Compans - ‬5 min walk
  • ‪El Dayaa - ‬5 min walk

About this property

Novotel Toulouse Centre Compans Caffarelli

Upscale family-friendly hotel remodelled in 2021 and located in Toulouse City-Centre
At Novotel Toulouse Centre Compans Caffarelli, you can look forward to a terrace, a shopping centre on-site and a coffee shop/cafe. Be sure to enjoy a meal at Le Gourmet Bar, the on-site restaurant. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room.
Additional perks include:
  • An outdoor pool, along with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a banquet hall and smoke-free property
  • A vegetable garden, a front desk safe and multilingual staff
Room features
All 135 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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The Social Hub Toulouse

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 360 reviews
The price is Rp1.296.670
Rp1.564.481 total
includes taxes & fees
11 Nov - 12 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Gourmet Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,690 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 10 kg per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19.50 per person
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Compans
Novotel Compans Hotel
Novotel Compans Hotel Toulouse Centre Caffarelli
Novotel Toulouse Centre Compans Caffarelli
Novotel Toulouse Centre Compans Caffarelli Hotel
Novotel Toulouse Centre Hotel Toulouse
Toulouse Novotel
Toulouse Novotel
Accor Toulouse Centre
Novotel Toulouse Centre Hotel Toulouse
Novotel Toulouse Centre Compans Caffarelli Hotel
Novotel Toulouse Centre Compans Caffarelli Toulouse
Novotel Toulouse Centre Compans Caffarelli Hotel Toulouse

Frequently asked questions

Does Novotel Toulouse Centre Compans Caffarelli have a pool?

Yes, this property has an outdoor pool. The swimming pool is closed seasonally each year from October 1 until March 31.

How much does it cost to stay at Novotel Toulouse Centre Compans Caffarelli?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Novotel Toulouse Centre Compans Caffarelli on 30 Nov 2025 start from Rp1.704.997, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Toulouse Centre Compans Caffarelli pet-friendly?

Yes, Novotel Toulouse Centre Compans Caffarelli allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Toulouse Centre Compans Caffarelli?

Self-parking is available for EUR 18 per day.

What time is check-in at Novotel Toulouse Centre Compans Caffarelli?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Novotel Toulouse Centre Compans Caffarelli?

Checkout is at noon.

Where is Novotel Toulouse Centre Compans Caffarelli located?

This family-friendly Toulouse hotel is located on the boardwalk, within a 5-minute walk of Toulouse Business School, Japanese Garden Toulouse and Lutin Park Carousel. Canal du Midi and Canal de Brienne are also within 10 minutes. Compans-Caffarelli Station is 6 minutes by foot and Canal du Midi Station is 9 minutes.

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Reviews

Novotel Toulouse Centre Compans Caffarelli Reviews

8.4

Very good

8.6

Cleanliness

8.0

Location

8.6

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 243 out of 603 reviews
Rating 8 - Good. 255 out of 603 reviews
Rating 6 - Okay. 71 out of 603 reviews
Rating 4 - Poor. 25 out of 603 reviews
Rating 2 - Terrible. 9 out of 603 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Parking was adjoining and handy. Good restaurant as well. Friendly staff.
Stayed 2 nights in May 2025

6/10 Okay

Glenn

Liked: Cleanliness, staff & service
Limited towels. They suggest maid service every two days. Paper cups for coffee?? Very limited lighting to try and read a book in bed. Nice location by a park area though.
Stayed 4 nights in Sep 2025

8/10 Good

António

Liked: Cleanliness, staff & service, amenities
attentive staff
Stayed 1 night in Aug 2024

6/10 Okay

Charlene

Not the 4 star hotel I expected. Rooms are in need of upgrade and redecoration, somewhat bleak. Area around the hotel isn’t great, concrete jungle. Hotel served a purpose but wouldn’t I wouldn’t recommend.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 1 night in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff. Really well located beside a nice park and within walking distance of shopping and dingin areas
Stayed 1 night in Jul 2025

6/10 Okay

Lasse

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Fin beliggenhet

Totalt sett hadde vi et OK opphold. Veldig variabel service i restauranten. Det varierte fra veldig bra til dårlig. Hotellet får pluss for lekerommet med varierte akriviteter. Bassengområdet er også bra. Beliggenheten til hotellet er veldig bra og rommene er romslige og fine. Treningsrommmet er litt for lite og mangler mye standard utstyr. Positivt med umiddelbar nærhet til den japanske hagen.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yvon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait
Stayed 2 nights in Jul 2025

6/10 Okay

JEAN LUC

Liked: Cleanliness, property conditions & facilities, room comfort
Pas ouvert au dialogue vue sur balcon nul
Stayed 3 nights in Jun 2025

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sejour d'affaire. proche centre ville et d'un parc
Stayed 1 night in Jun 2025

10/10 Excellent

AGNES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre double qui donnait sur la place de l'hôtel, SDF qui s'insultaient en criant et qui, nous ont réveillés plusieurs nuits de suite. Je pense qu'en ayant faits une réservation sur un site début décembre pour quatre chambres, que l'on aurait pu nous donner des chambres qui donnaient du côté du jardin, de plus un couple a eu une chambre pour handicapés. Très bon accueil le matin pour le petit déjeuner qui a énormément de choix. Possibilité de déjeuner le matin sur la terrasse. Personnel très agréable et à l'écoute. Petit bémol, dommage que la piscine ne soit pas chauffée, trop froide, 20 °C pour se baigner à cette période, mais on a pu quand même profiter un peu des bains de soleil.
Stayed 3 nights in Jun 2025

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gute Lage, um Toulouse zu Fuß zu erkunden. Direkt neben wunderschönem japanischen Garten. Hotelrezeption etwas improvisiert.
Stayed 1 night in May 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool, nice rooms, clean and right on the park
Stayed 2 nights in May 2025

10/10 Excellent

alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Services très professionnel, chambre confortable et calme
Stayed 4 nights in Apr 2025

10/10 Excellent

Serge

Liked: Cleanliness, property conditions & facilities
Cela fait quelques temps que je descends dans votre établissement je confirme avec les réponses du questionnaire.
Stayed 3 nights in Mar 2025

8/10 Good

Karine

Liked: Cleanliness, staff & service
.
Stayed 1 night in Nov 2024

10/10 Excellent

ming-chih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒服、安靜

旁邊有個公園，包含一個日式公園，飯店位置很好安靜，大型購物中心也在旁邊
Stayed 3 nights in Oct 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Séjour agréable Personnel à l’écoute et toujours souriant
Stayed 3 nights in Oct 2024

6/10 Okay

GERMAN

Bien
Stayed 2 nights in Oct 2024

10/10 Excellent

ilham

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Séjour agréable à Toulouse

Super Hôtel, très bien situé ! Le petit déjeuner est correct mais un peu cher par rapport à ce qu'il y a sur le buffet, service correct aussi. J'y reviendrai sans hésitation.
Stayed 4 nights in Oct 2024

8/10 Good

Emer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, just not in the centre despite the name
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Not the best experience

Our room did not have a desk or chair; just a bed and a single couch. I guess they did not have them because the room was too small. I know that other rooms had desks and chairs. All the rooms were booked so we were out of luck to change rooms. When I asked for a small portable desk and chair so that we can do some work in the room (we had to do confidential online meetings) , we were told that this was not possible. While I was kindly discussing our options with one receptionist, another one came and acted all weird. She was rather rude. So I gave up discussing our options as it was no use. We ended up staying there, but it was not a good experience. On top of this, the restaurant was not at all accommodating for dietary restrictions. This is not surprising in France, as they don’t understand the concept of dietary restrictions in most places outside Paris, but I was expecting at least some effort. Nothing was offered. Breakfast was also rather poor. In the land of cheese, they had only one type that was not particularly good. We ended up skipping the breakfast even though we paid for it as part of the room cost. Perhaps others had better experience with this hotel, but we thought we made a mistake. We chose it because it was close to the convention center, but we should have stayed near the center of the city where all the action takes place. This location is rather far to the good restaurants, etc. Overall, we did not have a great experience.
Stayed 6 nights in Aug 2024

8/10 Good

ANTOINE

Liked: Cleanliness, staff & service, property conditions & facilities
Séjour correct sans problèmes. staff respectueux et professionnel
Stayed 4 nights in Aug 2024

6/10 Okay

Linda

Liked: Staff & service
Staff were ALL very nice and accommodating. The hotel does need a concierge to assist visitors with questions about the area and with helping set up activities. Our room was overly warm even with the AC turn down to the coldest it would go. We had to ask for a fan. The bathroom sink stopper would not stay in the open position and the water did not drain well. Just washing your hands could cause an overflow.
Stayed 4 nights in Jul 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Bien dans l’ensemble. Climatisation pas très au point
Stayed 2 nights in Jul 2024