Novotel Toulouse Centre Wilson, in the heart of the city, offers an eco-friendly stay. Guests can dine at Brasserie Le Capoul, enjoy drinks at the bar, and use in-room WiFi. Multilingual staff provide tour assistance for exploring the area.
Upscale family-friendly hotel near Capitole de Toulouse
Located close to Place Wilson and Victor Hugo Market, Novotel Toulouse Centre Wilson provides a playground, an arcade/games room and dry cleaning/laundry services. The on-site restaurant, Brasserie Le Capoul, offers lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour business centre.
Other perks at this hotel include:
Buffet breakfast (surcharge), self-parking (surcharge) and coffee/tea in reception
A lift, a 24-hour front desk and a banquet hall
Tour/ticket information, a TV in reception and multilingual staff
Room features
All 133 rooms boast comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and baths or showers
Flat-screen TVs with cable channels
Free infant beds, daily housekeeping and desks
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Check-in start time: 2 PM; check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from 15 May 2026 to 1 September 2026 (completion date subject to change). The following areas are affected:
Fitness facilities
Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 20.5 per person
Self-parking fee: EUR 27 per night
Nearby parking fee: EUR 27 per day (656 ft away)
Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Frequently asked questions
Is Novotel Toulouse Centre Wilson pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Novotel Toulouse Centre Wilson?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Novotel Toulouse Centre Wilson on 25 May 2026 start from Rp2.052.552, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Novotel Toulouse Centre Wilson?
Self-parking is available for EUR 27 per night.
What time is check-in at Novotel Toulouse Centre Wilson?
Check-in start time: 2 PM; check-in end time: midnight.
What time is check-out at Novotel Toulouse Centre Wilson?
Checkout is at noon.
Where is Novotel Toulouse Centre Wilson located?
This family-friendly Toulouse hotel is located in the historical district, just steps away from Place Wilson and Victor Hugo Market. Capitole de Toulouse and Place du Capitole are also within 5 minutes. Jean-Jaurès Metro Station is only a 2-minute walk and Capitole Station is 2 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Perfect location in center,
But the Air condition not work, the room are too small , there are a bad smell inside the room.
Abdullah
Stayed 5 nights in Nov 2025
Verified
10/10 Excellent
fatemeh
19 Aug 2023
Liked: Amenities
Totally was good except the parking space was far away from hotel.
fatemeh
Stayed 1 night in Aug 2023
Verified
6/10 Okay
Marc
25 Oct 2024
Liked: Staff & service
Disliked: Property conditions & facilities
This property was maybe a 4 star hotel 30 years ago. Three stars on its best day now. I’d say it’s a solid 2.5. The hotel is tired and needs a multi million euro update.
Our first room AC worked poorly and the carpet was in extremely poor condition. The shower is pretty lame with a half glass wall so everything in the bathroom gets wet. Also the plastic hose to the shower twists under water pressure resulting in water everywhere. We ended up changing rooms after the first night.
The staff on the other hand was four stars. Very helpful and pleasant. Also the location can’t be beat. Right in the center of town. Walk to everything in minutes.
Lovely hotel space. NO PARKING NEARBY! Arrived late afyer flight delay. Given random tiny paper map with no conclusive directions to a car park and no instructions avout it. We got lost going around and around for 30 -40 ninutes and wnded up back at the hotle to ask advice. By then it was midnight.
Was advised incorrect location when i asked staff to put car parknon my google maps. Said so, foind another person whomput.correct address in. Parked car.
Told was free as part of the hotel, then was charded 15euros and was told we we were lucky as it would be 30 euros otherwise. Was told by staff no on else ever had an issue and they didnt care
Plus then charged the 3.60 euro city tax which was fine as i expected that.
Was givien no info re breakfast times on arraval. Brilliant it went till 10 am as we had to get up at 5am due to a fire allarm. We had 3 gours sleep.
The breakfast was nice. Room clean. Get location. Terrible check in service. Terrible parking information. Terrible response to a single mum and child trying very hard to get a good night sleep
hannah
Stayed 1 night in Aug 2024
Verified
6/10 Okay
Liudmila
23 Aug 2024
Liked: Amenities
Disliked: Cleanliness, staff & service
I wish I could recommend this hotel, but I will not sadly!! One member of staff in particular made me feel low. The receptionist, who ignored all my efforts to explain a word ‘pillow’….. although I even googled and showed her the images how a pillow looks like. I was asking for 2 extra pillows for my children, but she couldn’t be bothered to do anything. Perhaps my expectations of the International chain hotel were higher or at least some basic English knowledge would be a bonus. I also asked her to fix our shower basin, which was blocked therefore we could take only a very quick shower. I asked twice. Nothing was done. And lastly a cleaner didn’t come in the afternoon when we were out although I did ask to clean our room in the reception before we left. The answer was that the cleaner saw ‘do not disturb’ sign and left. Yes, I agree that was in the morning, not in the afternoon though. No apology nothing at all. There was a wonderful receptionist Michelle, who was really helpful and kind. She made us smile and happy! Big credit to her!
On a positive note the location of the hotel was great! Easy to access and walkable everywhere. The terrace was an excellent addition to our spacious room. It was just a few minutes walk from the train station, which was very convenient as we took a train to beautiful Albi.
Room was terribly dirty - staff was friendly but also didn’t do anything. Told me that hotel is fully booked - really? It is not a holiday season and looking at the flow at breakfast this is not a busy hotel. But in fact, they didn’t do anything when guests are staying in a dirty room
The hotel was ok. The staff was not overly friendly. Early check in was not possible so our overall stay was ok.
Angelica
Stayed 1 night in Aug 2022
Verified
8/10 Good
Adrian
22 Jul 2022
Liked: Staff & service
Nice rooms and very convenient location close to bars/restaurants/shops but windows don't have enough sound proofing and noise from street below noticeable until late and in early morning.
Got to our room and it hadn't been cleaned. The staff was very apologetic and made things right quickly. Typical size for a European room. Bathroom was modern. Great location and access to many areas of the city. Would definitely recommend.