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Ulasan untuk Hilton Garden Inn Silverstone

3.5 out of 5
Hilton Garden Inn Silverstone
Silverstone Circuit, Towcester, England

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 194 dari 326 ulasan" "
Penilaian 8 - Bagus. 78 dari 326 ulasan" "
Penilaian 6 - Cukup Baik. 25 dari 326 ulasan" "
Penilaian 4 - Buruk. 14 dari 326 ulasan" "
Penilaian 2 - Sangat Buruk. 15 dari 326 ulasan" "

9,4/10

Kebersihan

8,8/10

Staf & layanan

9,0/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Helen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a fabulous hotel, great location with some rooms having views of the track. The hotel bar is nice with a good selection of drinks. Restaurant has a great menu and the food is lovely!
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Brad

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The Hilton Garden Inn - Silverstone: A very nice and spacious hotel lobby. Staff were very helpful, attentive and proffessional. I had a very pleasant stay. The rooms boast a modern sleek style, with huge flat screen TV! The bar and restaurant area overlooking the track is pretty special. The only downer was the carpark area was still being developed and quite a dusty walk to and from the car. Apart from that, a very nice Hotel, I would definitely stay there again when visiting Silverstone.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

BRIAN DAVID

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Best ever Hilton I have ever stayed in the room was spacious and fantastic view over the greatest F1 track in the world!
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Jennifer

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Emily - Reception Supervisor pada tanggal 29 Apr 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

10/10 Sangat Bagus

Brian

Disukai: Kebersihan
Menginap 2 malam pada bulan April 2024
Tanggapan dari Emily - Reception Supervisor pada tanggal 29 Apr 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

10/10 Sangat Bagus

Brian

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location for the track and great service.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Emily - Reception Supervisor pada tanggal 29 Apr 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

10/10 Sangat Bagus

Brian

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location
Menginap 1 malam pada bulan April 2024
Tanggapan dari Emily - Reception Supervisor pada tanggal 29 Apr 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

8/10 Bagus

Chris

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing staff and brilliant service. Room was amazing
Menginap 1 malam pada bulan April 2024
Tanggapan dari Emily - Reception Supervisor pada tanggal 29 Apr 2024
Thank you so much for your positive feedback. We are so glad you enjoyed your stay and hope you chose to stay again.

10/10 Sangat Bagus

Natasha

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing balcony view of the track! Great restaurant and staff
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Freddie

Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Mark

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Birthday treat for my wife excellent location as I had booked the Silverstone museum had a fantastic stay will no doubt be back in the future
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Emily - Reception Supervisor pada tanggal 27 Mar 2024
We are so glad you enjoyed your stay and thank you for the amazing feedback! We can't wait to welcome you back again in the future

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I mean, a hotel at a race track....how much better can it get?
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Emily pada tanggal 24 Feb 2024
Thank you for taking the time to leave your feedback! We are so glad you enjoyed your stay and we hope you chose to stay with us again in the future.

10/10 Sangat Bagus

Andrew

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Emily pada tanggal 24 Feb 2024
Thank you for taking the time to leave your feedback! We are so glad you enjoyed your stay.

10/10 Sangat Bagus

Lizzie

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Emily pada tanggal 24 Feb 2024
Thank you for taking the time to leave your feedback! We are so glad you enjoyed your stay.

6/10 Cukup Baik

amy

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Emily - Reception Supervisor pada tanggal 27 Mar 2024
Thank you for taking the time to leave your feedback. We do hope you give us the opportunity in the future to turn your 6 into a 10!

6/10 Cukup Baik

Darren

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Emily - Reception Supervisor pada tanggal 27 Mar 2024
Thank you for taking the time to leave your feedback. We do hope you give us the opportunity in the future to turn your 6 into a 10!

8/10 Bagus

ellie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable, clean and very friendly staff, the restaurant was nice
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Emily pada tanggal 24 Feb 2024
Thank you for sharing your feedback! We are so glad you enjoyed your stay and I will pass on the positive feedback to the team.

10/10 Sangat Bagus

jason

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari HGI Reception Team pada tanggal 15 Feb 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

10/10 Sangat Bagus

lauren

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari HGI Reception Team pada tanggal 15 Feb 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

10/10 Sangat Bagus

A

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari HGI Reception Team pada tanggal 15 Feb 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

4/10 Buruk

Gordon

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
When I booked this property, I messaged advising that we were celebrating a special occasion. Despite the hotel not being busy, we were given a room next to the gym, with a view of the main car park. There was no personal touch, something as simple as a card with ‘enjoy your stay’. The room itself was noisy, we could hear music at 11pm and at 6am, there was a light in the room, on the air con system which remained on all night, needless s to say we didn’t sleep well. The hotel itself was poorly signposted and the gates we’d entered the night before were closed, which led to us driving around aimlessly trying to find the exit. Upon check out staff didn’t even bother asking us how our stay was. I’ve stayed in many hotels and not one hotel has not asked how my stay was. I’ve previously stayed in the Hilton, Deansgate, Manchester and the staff couldn’t have been more helpful if they tried. Went away feeling disappointed for what should have been a special occasion.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Emily - Reception Supervisor pada tanggal 3 Feb 2024
Thank you for taking the time to leave your feedback and I do apologise that we fell short of your expectations. If you encounter a problem during your stay we encourage all guests to let us know, this way we are given the opportunity to rectify this for you. Unfortunatley, we do not offer packages complimentary but we do offer celebration/birthday/anniversary packages that can be purchased in advance in order to make your stay extra special. All of your feedback is taken very seriously and has been passed on to the relevent departments.

6/10 Cukup Baik

Mark

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Great location. Slow service
Unmade car parking. Very very slow service in bar and restaurant. Unable to get a coffee in the morning before 8 as Starbucks not open and restaurant would only let you have a £15 breakfast. Great location for track. Nice rooms. Poorly signposted.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Emily - Reception Supervisor pada tanggal 3 Feb 2024
We thank you for taking the time to leave your review. We have taken on your feedback which has been passed on to the relevent departments. We do hope you give us the opportunity to restore your faith in us and choose to stay with us again.

10/10 Sangat Bagus

Christine

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Emily - Reception Supervisor pada tanggal 3 Feb 2024
Thnak you for taking the time to leave your feedback. I am so glad you enjoyed your stay and we hope to wish you back again in the future!

8/10 Bagus

Rachel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Emily - Reception Supervisor pada tanggal 3 Feb 2024
Thnak you for taking the time to leave your feedback. We are glad you enjoyed your stay and hope you chose to come and stay again.

10/10 Sangat Bagus

Claire

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Emily - Reception Supervisor pada tanggal 3 Feb 2024
Thank you for taking the time to leave your feedback. We are so glad you enjoyed your stay and hope to welcome you back again in the future.

10/10 Sangat Bagus

Chris

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good room, gym and food!
Very clean and comfortable. Gym was in good condition as well. Good food at the restaurant!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Emily - Reception Supervisor pada tanggal 3 Feb 2024
Thank you for taking the time to leave your feedback. We are glad you enjoyed your stay and hope to welcome you back again in the future.

8/10 Bagus

robert

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari HGI Reception Team pada tanggal 15 Feb 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

8/10 Bagus

Adam

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari HGI Reception Team pada tanggal 15 Feb 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

10/10 Sangat Bagus

barb

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari HGI Reception Team pada tanggal 15 Feb 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

8/10 Bagus

Bridget

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari HGI Reception Team pada tanggal 15 Feb 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

4/10 Buruk

anthony

Traveler bisnis
Tidak Disukai: Kenyamanan kamar
I would personally look for other hotels
Upon arrival I was given my room. The TV did not work. The engineers then tried to repair but had to move me to a different room. The second room the TV did not work. About 4 channels was working but the TV would then randomly turn it's self off. However that was not the worst. There was a immense buzzing noise throughout the room and when I asked reception they advised that they cannot turn it off as this was the only means of airflow into the room. I booked he room as part of a business trip and had a lot of work to do in preparation however the noise was horrendous and so loud that it was almost impossible to concentrate. I would not be staying at that hotel again anytime soon.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Emily - Reception Supervisor pada tanggal 24 Des 2023
Good morning, I do apologise for not meeting your expectations. Unfortnaltey, there is an ongong issue with the TV's hotel wide which is being investigated. I do apologise for the inconveniece and the inpact it had on your stay. In regards to the buzzing sound that was in the room you are correct unfortunatley that is essential for air flow throghout the room and cannot be turned off. I am dissapointed to hear that nobody offered to move your room and for that I do apologise. Please be assured this has been brought up to the team to ensure this never happens to a guest again. We do hope you give us the opportunity to restore your faith in us. From everyone at HGI SIlverstone we wish you a Merry Christmas and a Happy New Year!

8/10 Bagus

Carolann

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari HGI Reception Team pada tanggal 15 Feb 2024
Thank you for taking the time to leave your feedback, we are so glad you enjoyed your stay. We do hope to welcome you back again in the future!

8/10 Bagus

Terence

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Emily - Reception Supervisor pada tanggal 24 Des 2023
Thank you so much for taking the time to leave feedback. I am glad to see that you enjoyed your time here at HGI Silverstone. We do hope to welcome you again!

2/10 Sangat Buruk

Alan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Where do i start think cold Nordic concrete style rooms, albeit heated but bleak. The carpark is still a building site full of diggers and potholes and mud dont wear your best shoes or trousers they will be ruined quickly. The place is clearly not ready for customers yet i guess due to concern about profit opened early yet charging fulll rates. Sadly doesnt end there, a rush job in the rooms with wobbly lamp fittings poor tiling and mastick finish in the bathroom and only cold water from hand basin. In the bedroom we have a deeply uncomfortable hard mattress wobbly lamp fittings and whilst a decent size TV over Half the channels missing on the tv only had normal terrestial. Want me to carry on? Dont sleep on 5th(top) floor as when it rains the rattle on panelled tin roof above your head may keep you awake at night. Great Track view though which i guess we paid a premium for despite it clealry being closed for winter.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari HGI Reception Team pada tanggal 13 Des 2023
Good morning,I sincerely apologise that we fell short of your expectations. Our car park is unfortunately still under construction, please be assured this is a top priority and is due to be rectified as soon as possible. I am sorry you didn't find the room to your liking, I have passed this onto the relevant departments and I apologise on their behalf. We hope you chose to stay with us again so we can show you our usually very high standards and service. Again please accept our most sincere apologies.

10/10 Sangat Bagus

Anthony

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari HGI Reception Team pada tanggal 13 Des 2023
Hello, Thank you so much for taking the time to leave feedback. We are so glad you enjoyed your stay here at Hilton Garden Inn and we can't wait to welcome you back soon! Kind Regards, HGI Reception Team

10/10 Sangat Bagus

JOANNA

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari HGI Reception Team pada tanggal 13 Des 2023
Good Afternoon, Thank you for taking the time to leave feedback with us. We are so glad you enjoyed your stay here at Hilton Garden Inn and we hope to welcome you back soon! Kind Regards, HGI Reception Team

8/10 Bagus

Michael

Menginap 1 malam pada bulan November 2023
Tanggapan dari HGI Reception Team pada tanggal 13 Des 2023
Good Afternoon, Thank you for taking the time to leave feedback with us. We are so glad you enjoyed your stay here at Hilton Garden Inn and we hope to welcome you back soon! Kind Regards, HGI Reception Team

10/10 Sangat Bagus

Helen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent new hotel. Very helpful staff. Good on site restaurant but would recommend booking in advance as it gets busy. Great room overlooking the track. Car park not finished yet but plenty of acceptable parking.
Menginap 1 malam pada bulan November 2023
Tanggapan dari HGI Silverstone pada tanggal 1 Des 2023
Thank you for the excellent review.We are glad your stay at our hotel was an excellent experience , we are looking forward to you being our guest again in the future.

8/10 Bagus

Christopher

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great venue. Just wish room service didn’t finish at 8pm and could do with a little more diversity in the choice.
Menginap 1 malam pada bulan November 2023
Tanggapan dari HGI Silverstone pada tanggal 28 Nov 2023
Thank you for your feedback about room service, we will bring this up at our next review .We are glad, that the rest of your stay with us was great.

10/10 Sangat Bagus

Emmy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is absolutely fantastic. The room was extremely clean, modern and comfortable with a safe, air con, shower, huge tv… everything you need! We went to the restaurant for both dinner and breakfast. The dinner was so delicious, I definitely recommend the steak. The view from the hotel is unbelievable. You’re directly over the Silverstone race track. We got a king room with balcony and I cannot recommend getting a room with a balcony enough! If you’re staying here you won’t be disappointed with the balcony view. Also, a huge thank you to Tanice for looking after us. Amazing staff and great stay. Definitely recommend :)
Menginap 1 malam pada bulan November 2023
Tanggapan dari HGI Silverstone pada tanggal 28 Nov 2023
We are glad you had a fantastic experience at our hotel, we hope you choose us again.

8/10 Bagus

Nigel

Menginap 2 malam pada bulan November 2023
Tanggapan dari Emily - Reception Supervisor pada tanggal 24 Des 2023
Thank you so much for taking the time to leave feedback. I am glad to see that you enjoyed youtr time at HGI Silverstone. We do hope to welcome you again in the future.

4/10 Buruk

Carolann

First room flooded and no one offered to dry my clothes just told no maintenance available come to reception and get a new key
Menginap 1 malam pada bulan November 2023
Tanggapan dari HGI Silverstone pada tanggal 20 Nov 2023
Good Evening, we are sorry that your experience with us was not the best, we hope we can make your next experience with us is a pleasant one.

2/10 Sangat Buruk

Martyn

Menginap 1 malam pada bulan November 2023
Tanggapan dari Louise pada tanggal 20 Nov 2023
Hello, We are sorry you felt this way about staying here at the Hilton Garden Inn. If you would like to explain more on why you felt like it was a 2/10 we appreciate any feedback. Kind Regards, HGI Reception Team

10/10 Sangat Bagus

Liam

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Consistently good service, comfortable rooms and a nice clear, airy feel
Menginap 2 malam pada bulan November 2023
Tanggapan dari HGI Silverstone pada tanggal 18 Nov 2023
Thank you for your lovely review.we hope to see you again soon

8/10 Bagus

Diane

Menginap 1 malam pada bulan November 2023
Tanggapan dari HGI Silverstone pada tanggal 18 Nov 2023
Thank you for the feedback on your stay at our hotel.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent Stay
Our stay was very pleasant. Very clean, comfortable and cosy. Food very high standard and reasonable pricing. Perfect addition if visiting for a track experience or the museum. Would have liked a little more information in regards to what services the hotel did offer such as room service & other facilities. Overall would visit again and recommend.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Emily pada tanggal 14 Nov 2023
Thank you for taking the time to review your stay. I'm so glad you enjoyed the experience. I apologise that our reception team did not make you aware of the extra facilities we offer. This has been passed on to the department and we thank you for bringing this to our attention. We hope to welcome you back in the future!

10/10 Sangat Bagus

Matthew

Menginap 1 malam pada bulan November 2023
Tanggapan dari Emily pada tanggal 14 Nov 2023
Thank you for sharing your feedback, we are glad you enjoyed your stay. We hope to welcome you back in the future!

2/10 Sangat Buruk

John

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Better hotels in the area.
Not good value for money, toilet seat was loose, flexible shower head had more water coming out of the wall than the head itself. Check the room you have booked, I ended up in a disabled room and beware of the room charge plus taxes, what I paid was not what I expected.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Emily pada tanggal 13 Nov 2023
I apologise that we fell short of your expectations. I hope you give us the opportunity to restore your faith in us. I have passed on your feedback to the relevant departments and I thank you for taking the time to leave a review.

10/10 Sangat Bagus

John

Menginap 1 malam pada bulan November 2023
Tanggapan dari HGI Silverstone pada tanggal 13 Nov 2023
Hilton Garden Inn Silverstone team are glad you had a great experience with us, thank you for the positive review.