Hotel dekat Towne Center at Webster

"We found a discarded needle, uncapped, next to the bed my daughters were sleeping on. I stepped on it. Hotel management did not care to respond."

"The only problem during our stay was they ran out of hot water in the morning. When asked, we were told there are too many people in the hotel."

"Very clean and the staff were very friendly. Will definitely be coming back again."

"The staff was kind to move us from second floor to first when I told them that I had trouble with steps - there’s no elevator. There was also no breakfast and we received only one tiny sliver of soap for a two day stay. No clean towels on the second day."

"The place was neat and clean. Easy and fast check-in. I made use of the fridge and microwave, and the bed was comfy. Wasn't expecting any other amenities so this was perfect for the price."

"I went there about one am, and no one was there. I ended up spending the night at a motel in the emergency as there was nothing else open."

"there was no pool and room was sort of unclean no amenities at all not even a hanger to hang my wrinkled clothes from my flight staff was ok but sort of unprofessional acting and coffee pot was broken entire weekend "

"Front desk guy was very understanding and helpful"

"There wasn’t any breakfast"

"Breakfast was great and Suzie was AWESOME"

"Front desk staff were amazing! I would stay here again simply because of the staff and cleanliness of the room. We did have 2 outlets by the bed not work which caused us to not charge our electronics correctly. "

"They send me room with smoking and I did purchase room without smoking. I have 2 kids with me"

"Didn't drive "

"Very charming and welcoming place. The attention to details is amazing. The hosts are very nice and thoughtful."

"Clean room, kind staff"

"When I arrived the front desk was closed and a woman and what appeared to be her family was sitting in the lobby. She had a list in her hands and told me I could not check in because her system was down and I would have to go somewhere else. There was no attempt to recommend other services in the area or allow me to use the phone. I had asked is there was a restroom I could use after traveling 6 hours to get there - she said no. While we sat in our car trying to work with Expedia to get a new...

"What’s the coolest, most “un-hotel” hotel in the ROCH? School 31! Incredibly accommodating, attentive service, bespoke loft spaces interestingly designed in an historic re-purposed space. GO THERE!"

"Our daughters were in a dance competition and we booked the hotel to stay together and to have use of an indoor pool. All the girls ended with chemical burn type reactions to the chemicals in the pool. Our shower faucet also ran all night and couldn’t fully turn off."

"The night clerk was obviously inebriated, likely from smoking marijuana, and gave us the wrong room at check in. Literally did not say a word at all. Place smelled terribly of marijuana and people were openly smoking marijuana in the parking lot."

"Clean room and great staff!"