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Ulasan untuk Cherry Tree Inn & Suites

2.5 out of 5
Cherry Tree Inn & Suites
2345 US 31 N, Traverse City, MI

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 679 dari 1002 ulasan" "
Penilaian 8 - Bagus. 228 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 63 dari 1002 ulasan" "
Penilaian 4 - Buruk. 19 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 13 dari 1002 ulasan" "

9,2/10

Kebersihan

9,4/10

Staf & layanan

9,0/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Michael, Grandville

Bepergian dalam rombongan
Average place very dated, needs some tlc to bring it back in shape. Pool was gray and hot tub was FULL of foam. Breakfast was great and staff serving was excellent.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jackie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent hotel! We were here for club sports event and I am pretty sure it was sold out. However, the staff was extremely friendly and accommodating, it was very clean, and it was the perfect place to relax. Tge kids had plenty to do between playing in the bay, volleyball, playing in the sand, and numerous places to eat within walking distance. The room was very modern, spacious, has a kitchen, and the beds were very comfortable. I would highly recommend this hotel and hope to return myself at some point!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Cherry Tree Team pada tanggal 22 Mei 2024
It is wonderful to hear that you had a pleasant stay at our hotel and that you enjoyed the amenities and services that we offer. We are grateful for your kind words and look forward to welcoming you back next year for The Cherry Cup if not sooner!

10/10 Sangat Bagus

Elizabeth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was exceptionally friendly and helpful. The space and setup of the beach and common areas inside the inn were lovely.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Cherry Tree Team pada tanggal 22 Mei 2024
It is wonderful to hear that you had a pleasant stay at our hotel and that you enjoyed the amenities and services that we offer. We are grateful for your kind words and look forward to welcoming you back in the near future.

10/10 Sangat Bagus

Carol

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice property, easy access. Walkable beach area with firepits and chairs. Nice staff!
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Cherry Tree Team pada tanggal 22 Mei 2024
It is wonderful to hear that you had a pleasant stay at our hotel and that you enjoyed the amenities and services that we offer. We are grateful for your kind words and look forward to welcoming you back in the near future.

10/10 Sangat Bagus

Benjamin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The check-in was smooth. The young lady at the front desk was friendly ,welcoming and professional. Our room was clean, well furnished and new looking. The view of the Bay was beautiful. The indoor pool and jacuzzi were perfect. The breakfast had both hot and cold offerings that were fresh and above average. Laura, the attendant was so helpful and brought a morning smile every day. The entire property was clean and well maintained. All the staff we encountered were welcoming. Overall this was the best hotel stay we’ve had in years.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Cherry Tree Team pada tanggal 17 Mei 2024
We are thrilled to see that you had a fantastic stay with us and that you were impressed with the overall quality of our hotel. Your review means a lot to us and we will continue to work hard to ensure that every guest has an outstanding experience with us. Thank you for your feedback and we hope to see you again soon.

10/10 Sangat Bagus

steven, peoria

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Cherry Tree Team pada tanggal 14 Mei 2024
We are thrilled to receive your positive feedback and are delighted to hear that you had a memorable stay with us. Thank you for choosing to stay with us and we look forward to welcoming you back on your next visit to the area.

2/10 Sangat Buruk

lynn

Tidak Disukai: Kondisi & fasilitas properti
Expedia botched reservation. Instead of a two-day it was one night causing extra cost and confusion. Disappointing in expedia
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Cherry Tree Team pada tanggal 7 Mei 2024
We are so sorry that Expedia messed up your reservation. We hope that this doesn't deter you from staying at The Cherry Tree Inn & Suites in the future.

8/10 Bagus

Julie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff and nice place. Easy to get to. They offer a free shuttle to downtown and casino.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cherry Tree Team pada tanggal 7 Mei 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. We are so glad that you choose to use our complimentary Cherry Tree Shuttle! Thank you for sharing your experience and we look forward to welcoming you back in the future.

8/10 Bagus

Shannon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Cherry Tree Team pada tanggal 7 Mei 2024
Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and that our team was able to provide you with exceptional service. We hope to have the pleasure of welcoming you back soon.

8/10 Bagus

Richard

Menginap 2 malam pada bulan April 2024
Tanggapan dari Cherry Tree Team pada tanggal 22 Mei 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Tom

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Great location and indoor pool. Terrific views of the Bay are available.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Cherry Tree Team pada tanggal 7 Mei 2024
We are thrilled to see that you had a fantastic stay with us and that you were impressed with the overall quality of our hotel. Your review means a lot to us and we will continue to work hard to ensure that every guest has an outstanding experience with us. Thank you for your feedback and we hope to see you again soon.

10/10 Sangat Bagus

Jessica

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The pool was heated and nice and warm! Everyone was very welcoming and helpful
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cherry Tree Team pada tanggal 7 Mei 2024
It is wonderful to hear that you had a pleasant stay at our hotel and that you enjoyed the amenities and services that we offer. We are grateful for your kind words and look forward to welcoming you back in the near future.

10/10 Sangat Bagus

Jaclyn

Menginap 4 malam pada bulan April 2024
Tanggapan dari Cherry Tree Team pada tanggal 17 Mei 2024
We are thrilled to receive your positive feedback and are delighted to hear that you had a memorable stay with us. Thank you for choosing to stay with us and we look forward to welcoming you back on your next visit to the area.

8/10 Bagus

BhavnaExpedia

Menginap 1 malam pada bulan April 2024
Tanggapan dari Cherry Tree Team pada tanggal 14 Mei 2024
Your feedback is greatly appreciated and we are pleased to know that you enjoyed your stay with us. We will continue to strive to exceed our guests' expectations and we hope to have the pleasure of welcoming you back soon.

10/10 Sangat Bagus

George

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy access to 75
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cherry Tree Team pada tanggal 11 Apr 2024
Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and that our team was able to provide you with exceptional service. We hope to have the pleasure of welcoming you back soon.

10/10 Sangat Bagus

Tom

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms were clean and nice. The pool and hot tub were great. Breakfast was excellent!!!
Menginap 4 malam pada bulan April 2024
Tanggapan dari Cherry Tree Team pada tanggal 11 Apr 2024
We are thrilled to see that you had a fantastic stay with us and that you were impressed with the overall quality of our hotel. Your review means a lot to us and we will continue to work hard to ensure that every guest has an outstanding experience with us. Thank you for your feedback and we hope to see you again soon.

8/10 Bagus

Juanita

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cute little get away on the water. Enjoyed the provided breakfast, heated indoor pool and hot tub. Area is a decent distance from downtown TC and wineries. Didn’t use the shuttle to the casino because I was with my kids but will next time. Definitely would stay here again.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Cherry Tree Team pada tanggal 5 Apr 2024
It is wonderful to hear that you had a pleasant stay at our hotel and that you enjoyed the amenities and services that we offer. We are grateful for your kind words and look forward to welcoming you back in the near future.

8/10 Bagus

Joshua

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Cherry Tree Inn Social Media Team pada tanggal 27 Apr 2024
Hi Josh!Thank you for your review of the hotel! We appreciate you staying with us and look forward to seeing you again soon!

10/10 Sangat Bagus

Jessina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful stay the staff was kind and you can tell they care about the guests. Breakfast had many options and fresh cookies in the lobby. It is kinda hard to get in/ out of the parking lot but overall a great stay
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Cherry Tree Team pada tanggal 5 Apr 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Vickee, Ormond Beach

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very efficient and kind. The room was was appointed and comfortable. I didn't like the fact the light on the balcony stayed on all night....it kept me awake. I am used to complete darkness.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Cherry Tree Team pada tanggal 5 Apr 2024
Your feedback is greatly appreciated and we are pleased to know that you enjoyed your stay with us. We will continue to strive to exceed our guests' expectations and we hope to have the pleasure of welcoming you back soon. I'm sorry the lights on the building kept you up. They are on for the safety of all our guests if they are outside at night.

10/10 Sangat Bagus

Norman

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice room. Clean, quiet and well kept up. Breakfast was great and the staff was friendly and very helpful. We will definitely stay here the next time we're in Traverse City.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Cherry Tree Team pada tanggal 4 Apr 2024
We are thrilled to see that you had a fantastic stay with us and that you were impressed with the overall quality of our hotel. Your review means a lot to us and we will continue to work hard to ensure that every guest has an outstanding experience with us. Thank you for your feedback and we hope to see you again soon.

10/10 Sangat Bagus

Megan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Cherry Tree Inn has one of the best staffs! Every employee from the front desk staff, maintenance crew and house keeping workers were beyond nice and friendly! The continental breakfast has a great variety. The rooms are very nice and extremely spacious. I will most definitely be recommending this hotel to everyone!! And I will also stay again with my own family!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Cherry Tree Team pada tanggal 5 Apr 2024
We are delighted to read that you had a wonderful time during your stay with us and that you found our hotel to be a great choice. Your kind words about our staff are greatly appreciated and we will be sure to pass on your compliments to them. Thank you for choosing to stay with us and we look forward to your next visit.

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff. Loved the 24/7 coffee/tea area in the lobby. Excellent breakfast. Beautiful view of the water.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Cherry Tree Inn and Suites pada tanggal 31 Mar 2024
Thank you for spending some time with us! We're so glad you enjoyed your stay and we look forward to hosting you in the future!

10/10 Sangat Bagus

Carol

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Cherry Tree Team pada tanggal 17 Apr 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Cherry Tree Team pada tanggal 22 Mar 2024
Your feedback is greatly appreciated and we are pleased to know that you enjoyed your stay with us. We will continue to strive to exceed our guests' expectations and we hope to have the pleasure of welcoming you back soon.

10/10 Sangat Bagus

Carolyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friendly staff and they has huge chocolate chip cookies there when we arrived.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Cherry Tree Team pada tanggal 20 Mar 2024
Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and that our team was able to provide you with exceptional service. We hope to have the pleasure of welcoming you back soon. Everyone loves the chocolate chip cookies at check in!

10/10 Sangat Bagus

Ivan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Cherry Tree Team pada tanggal 20 Mar 2024
Thank you for sharing your wonderful experience with us. We are thrilled that you found our hotel to be comfortable and that you enjoyed the level of service provided by our team. It was a pleasure having you as our guest and we hope to see you again soon.

10/10 Sangat Bagus

Jan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We like it
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Cherry Tree Team pada tanggal 12 Mar 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Alexandria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay! Friendly staff, nice beds, good breakfast, easy check in/out.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Cherry Tree Team pada tanggal 8 Mar 2024
Your feedback is greatly appreciated and we are pleased to know that you enjoyed your stay with us. We will continue to strive to exceed our guests' expectations and we hope to have the pleasure of welcoming you back soon.

10/10 Sangat Bagus

Mohamad

Disukai: Kebersihan
Great hotel and staff
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Cherry Tree Team pada tanggal 7 Mar 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

8/10 Bagus

Julie

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Cherry Tree Team pada tanggal 20 Mar 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Gloria

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It’s was nice, clean, workers polite, very comfortable and VERY KID FRIENDLY.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Cherry Tree Team pada tanggal 28 Feb 2024
It is wonderful to hear that you had a pleasant stay at our hotel and that you enjoyed the amenities and services that we offer. We are grateful for your kind words and look forward to welcoming you back in the near future. We are for sure geared toward a family friendly resort!

10/10 Sangat Bagus

Marilynn

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
…
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Cherry Tree Team pada tanggal 15 Feb 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Shari

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Couple Trip
Everything was fabulous, but bring your own pillow.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Cherry Tree Team pada tanggal 14 Feb 2024
Your feedback is greatly appreciated and we are pleased to know that you enjoyed your stay with us. I have noted the comfortability of the pillows although everyone's preferences are different. We will continue to strive to exceed our guests' expectations and we hope to have the pleasure of welcoming you back soon.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall it was a great stay. The staff were very friendly. The room was comfortable. Our only dilemma came our second night when someone above us decided to blast music until around 1am. I used the texting feature for assistance and i was instructed i would've been better assisted if i called the front desk. Either way we plan on going back. The view is breathtaking.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Cherry Tree Team pada tanggal 14 Feb 2024
We are thrilled to see that you had a fantastic stay with us and that you were impressed with the overall quality of our hotel. Your review means a lot to us and we will continue to work hard to ensure that every guest has an outstanding experience with us. We sincerely apologize for the noise issue & that we weren't able to resolve that promptly. Thank you for your feedback and we hope to see you again soon.

10/10 Sangat Bagus

Katie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Cherry Tree Team pada tanggal 14 Feb 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Tammy, Ithaca

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cherry Tree Suites is a beautiful get a way. Very friendly staff and big chocolate chip cookies when you check in! We loved the breakfast, big room with view of the bay, the indoor pool and hot tub. We will be staying here again.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Cherry Tree Team pada tanggal 6 Feb 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. The chocolate chip cookies are the best with a view you can't beat! Thank you for sharing your experience and we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Randall

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We enjoyed our stay at Cherry Tree Inn and Suites. Our room and the facility were very clean. The staff was very cheery and helpful. Our breakfast was delicious and we enjoyed the friendliness and enthusiasm of our server. She ensured our dining experience was perfect each morning!
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Cherry Tree Team pada tanggal 6 Feb 2024
Your feedback is greatly appreciated and we are pleased to know that you enjoyed your stay with us. We will continue to strive to exceed our guests' expectations and we hope to have the pleasure of welcoming you back soon.

10/10 Sangat Bagus

Kristina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cherry Tree Team pada tanggal 31 Jan 2024
Thank you for sharing your wonderful experience with us. We are thrilled that you found our hotel to be comfortable and that you enjoyed the level of service provided by our team. It was a pleasure having you as our guest and we hope to see you again soon.

8/10 Bagus

Rita

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Cherry Tree Team pada tanggal 23 Jan 2024
It is wonderful to hear that you had a pleasant stay at our hotel and that you enjoyed the amenities and services that we offer. We are grateful for your kind words and look forward to welcoming you back in the near future.

10/10 Sangat Bagus

Jason

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Cherry Tree Team pada tanggal 23 Jan 2024
Your feedback is greatly appreciated and we are pleased to know that you enjoyed your stay with us. We will continue to strive to exceed our guests' expectations and we hope to have the pleasure of welcoming you back soon.

10/10 Sangat Bagus

Karen Walton

Bepergian bersama keluarga
Disukai: Fasilitas
Loud neighbors.. but staff was incredibly helpful
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cherry Tree Team pada tanggal 23 Jan 2024
Regarding the noise issue you mentioned, we apologize for the disturbance caused. We strive to maintain a peaceful environment for all our guests and I hope that we were able to stop the issue once you discussed it with us. We do our best to kindly remind all guests about quiet hours & address any issues as they occur.

10/10 Sangat Bagus

kamron, Dewitt

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We have stayed here several times and always feel comfortable and relaxed. The rooms are not immaculate or brand new, but clean and comfy. The gym was a bit disappointing, but most people don't come here for that. (It was way to hot in there, it's cramped, and limited in options.) However... the lobby it freshly updated, the coffee is good, and the breakfast is great. The options are good, and the service is amazing. The lady running the breakfast makes the whole experience at the Cherry Tree worth writing this review. (I believe her name is Lori or Lora) She made us feel welcome and cared for!
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Cherry Tree Team pada tanggal 23 Jan 2024
Thank you for sharing your wonderful experience with us. We are thrilled that you found our hotel to be comfortable and that you enjoyed the level of service provided by our team. We hope to in the future update the gym to exceed guests expectations. It was a pleasure having you as our guest and we hope to see you again soon.

10/10 Sangat Bagus

james

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property and staff were excellent. The bay view from the 5th floor was beautiful. Hot breakfast was pretty good.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Cherry Tree Team pada tanggal 23 Jan 2024
Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and that our team was able to provide you with exceptional service. We hope to have the pleasure of welcoming you back soon with another top floor view that is hard to beat!

10/10 Sangat Bagus

Justin

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Cherry Tree Team pada tanggal 23 Jan 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Brian

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had a lovely time here. Will definitely book again.
Tanggapan dari Cherry Tree Team pada tanggal 16 Jan 2024
Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and that our team was able to provide you with exceptional service. We hope to have the pleasure of welcoming you back soon.

10/10 Sangat Bagus

Michelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Cherry Tree Team pada tanggal 9 Jan 2024
We are thrilled to receive your positive feedback and are delighted to hear that you had a memorable stay with us. Thank you for choosing to stay with us and we look forward to welcoming you back on your next visit to the area.

8/10 Bagus

Jack

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cherry Tree Team pada tanggal 9 Jan 2024
We are delighted to hear that you had a pleasant stay with us and that our hotel met your expectations. Thank you for sharing your experience and we look forward to welcoming you back in the future.

8/10 Bagus

Terry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Surprised by additional charge than I paid via Hotels.com.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Cherry Tree Team pada tanggal 9 Jan 2024
We hope that you enjoyed your stay with us at The Cherry Tree! We do our best to up front & honest about the resort fee not being included on some third party reservations. It also should've been listed in the fine print of your confirmation email from Hotels.com. We hope that you choose to stay with us again here in Traverse City.

6/10 Cukup Baik

Danielle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall, we loved our stay! Upon arrival, the woman who checked us in went above and beyond in assuring that we would have the best accommodations. She was very helpful with all our questions and even took us on a tour of the possible rooms we could change our booking to in order to have a lake view suite. All of the options we saw were very nice and spacious. Every member of the staff was a pleasure to interact with and the room, view and area was everything we needed for our getaway. The only complaints we had were that the noise of people walking above us or opening/closing doors was a bit loud and on our first day, the hot water wasn't working. However after informing the staff, and shortly after my husband had finished his cold shower, it was fixed. Our last night the smoke detector went off in the lobby outside our door and the front desk didn't answer after multiple times trying to call from the room phone to see what was going on. I'm sure it was because they were busy, but it would've been nice to be in the loop. The only reason we knew everything was fine is because we went out to the lobby and happened to pass a staff member as they walked in with fire fighters. I don't know what happened, but nothing seemed to be urgently wrong. All things considered though, the good definitely outweighed the bad and we enjoyed our stay.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Cherry Tree Team pada tanggal 3 Jan 2024
Thank you for taking the time to share your feedback regarding your recent stay at our three-star hotel. We sincerely apologize for any inconvenience you may have experienced during your visit. We value your feedback as it helps us improve our services for all our guests. Regarding the noise issue you mentioned, we apologize for the disturbance caused. We strive to maintain a peaceful environment for all our guests and will investigate the matter to ensure that such incidents are minimized in the future.