"La Quinta should be ashamed of this property.
We chose the hotel for location, which it was close to the Moody Center and the main downtown area. Location is all this hotel has going for it.
As we pulled up it looked run down and we decided to utilize the vallet parking (regrets, explain later)
The gentleman we checked in with was the only kind/helpful employee we interacted with. So shout out to him.
The elevators were gross and floor of them was all beat up and stinky.
We finally made it to our room and immediately there were issues. The safety lock on door was broke, there was residue on walls, curtains broken, etc. we asked for a room in better condition and the gentleman at the desk said that our room was considered one of their best kept rooms.
The following morning we packed up to leave, went to lobby and weighted for vehicle after doing the digital request. After awhile we asked the front desk about our vehicle status. We were told by the younger lady, who smelled like booze, that the valet was late to work and didn’t know when he was arriving. She then told us we could go through the keys in the desk, find out and then go find our vehicle. Wild.
Needless to say, we will not be staying here again. Not even for another overnight."
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