Apakah Alea Tulum memiliki kolam renang?

Ya, properti ini dilengkapi 2 kolam renang outdoor.Akses kolam renang pukul 08.00–21.00.

Apakah Alea Tulum ramah hewan peliharaan?

Ya, Alea Tulum mengizinkan anjing (maksimal 2 hewan).Dikenakan biaya USD 70 per hewan, per masa menginap.Kecuali hewan pemandu. Beberapa batasan mungkin berlaku, silakan hubungi properti untuk lebih jelasnya.

Berapa biaya parkir di Alea Tulum?

Parkir mandiri gratis di properti ini gratis.

Pukul berapa check-in di Alea Tulum?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: kapan saja.

Pukul berapa check-out di Alea Tulum?

Check-out pada pukul tengah hari.Check-out lebih akhir tersedia dengan biaya USD 50 (tergantung ketersediaan).

Apakah Alea Tulum menyediakan antar-jemput bandara?

Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya USD 288 per kendaraan.

Di mana lokasi Alea Tulum?

Hotel di Tulum ini terletak di pantai, berjarak 0,1 km dari Cenote Manatí, juga dalam 20 km dari Taman Xel-Há dan Playa Paraiso. Pantai Akumal berjarak 19,4 km.

Ulasan, Promo & Foto Alea Tulum 2026

2/10 Sangat Buruk

GISELA

10 Des 2025

Las instalaciones no les dan mantenimiento, las habitaciones no servían los aires, no había agua, el personal bien el lugar bonito pero le falta mantenimiento

Menginap 4 malam pada bulan Desember 2025

2/10 Sangat Buruk

Brigitte

Bepergian dalam rombongan

6 Des 2025

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Tout d'abord, a notre arrivée nous avons ete informé que l'hôtel était fermé pour réparation. Nous sommes decue que Expedia n'en savait rien...donc pas été en mesure de nous aider avant. On nous a transféré dans l'hôtel Mereva (4-5 HOTELs plus loin). A notre avis, le Mereva n'est pas aussi luxueux et aménagé. Durant notre séjour au Mereva, nous avons manqué de l'eau à tous les jours (toilette slush et douche difficile) le personnel faisait comme si ce n'étais pas connu le probleme d'eau. Le service pour répondre à nos questions etait Moyen. Finalement, nous avons manqué d'Internet durant, une journée. L'eau de la piscine etait brouillée donc peu invitant à se baigner. Finalement la mer est difficile d'accès car il y a beaucoup de roches et d'algues. Expedia nous a dédommager par un petit coupon 50$! Alors quune nuitee etait de 200$

Menginap 4 malam pada bulan Desember 2025

10/10 Sangat Bagus

Maria

6 Des 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

A Hidden Gem in Tulum – Pure Relaxation Alea Tulum is an absolute dream. From the moment you arrive, the peaceful atmosphere and stunning beachfront set the tone for a perfect stay. The hotel is beautifully designed — boutique, intimate, and surrounded by nature — making it ideal for anyone looking to unwind and disconnect. The rooms are spacious, spotlessly clean, and thoughtfully styled with natural details that blend perfectly with the surroundings. Waking up to ocean views and the sound of the waves was unforgettable. The staff truly makes this place special — kind, attentive, and always ready to help with anything you need. The pool and beach areas are serene and never overcrowded, offering the perfect balance of luxury and tranquility. Whether you’re enjoying breakfast with an ocean view, relaxing by the infinity pool, or watching the sunrise over the water, every moment at Alea feels peaceful and restorative. If you’re looking for a calm escape away from the busy hotel zone, this is the place. I would absolutely return and highly recommend Alea Tulum to anyone seeking relaxation, beauty, and genuine hospitality. 🌴✨

Menginap 6 malam pada bulan November 2025

10/10 Sangat Bagus

Richard, Houston

Bepergian bersama teman

5 Des 2025

Disukai: Kebersihan, kondisi & fasilitas properti

We did not stay at Alea but at Nerea a sister property. Nerea is amazing, the grounds are beautiful, the rooms are amazing, and the drinks were excellent! The staff were wonderful!! Thank you Sergio and Jesus!! We hope to see you again soon!

Menginap 6 malam pada bulan November 2025

2/10 Sangat Buruk

raul ascencion peña

2 Des 2025

El hotel no está cerrado, no está en funcionamiento, por eso no puedo opinar no me hospedé

Menginap 1 malam pada bulan November 2025

4/10 Buruk

Sian

9 Nov 2025

Tidak Disukai: Kondisi & fasilitas properti

This hotel is currently closed and I received no notification of this, hotel accepted my reservation and is still accepting reservations for tonight. I turned up to a locked door, found my way down a side alley onto the beach and into the hotel and it was like a ghost town, really scary as a solo female traveller. There was no sign on the door to say it was closed either. Tried calling hotel phone number and no answer either. I thought on my feet and made my way down the severely potholed road to the sister hotel Nerea where they told me I had been rebooked. I was really shaken up by the whole experience and very lucky I had my own vehicle or I would have been stranded. I tried on multiple occasions to speak to hotel management and was continually fobbed off and told they were out of town. I travel all over the world on a regular basis and have never experienced anything like this. I can’t believe both Expedia and Alea itself are still accepting reservations for this place. DO NOT BOOK, it’s a scam.

Menginap 2 malam pada bulan November 2025

10/10 Sangat Bagus

Ming-Chen

7 Okt 2025

Menginap 1 malam pada bulan Oktober 2025

10/10 Sangat Bagus

Ming-Chen

Bepergian dalam rombongan

7 Okt 2025

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Beautiful hotel. Excellent service. Would have loved to stay longer.

6/10 Cukup Baik

Selene

Bepergian bersama keluarga

7 Agu 2025

Disukai: Staf & layanan

Tidak Disukai: Fasilitas, kondisi & fasilitas properti

The property was dirty, rooms were not clean. When we arrive the power was out for almost 3 hrs. We had to step out.

Menginap 2 malam pada bulan Juli 2025

2/10 Sangat Buruk

Marina

2 Agu 2025

Menginap 2 malam pada bulan Juli 2025

2/10 Sangat Buruk

Jennifer

2 Agu 2025

Menginap 5 malam pada bulan Juli 2025

10/10 Sangat Bagus

Maliek

31 Jul 2025

Menginap 2 malam pada bulan Juli 2025

2/10 Sangat Buruk

Carlos

Bepergian bersama keluarga

28 Jul 2025

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

Very, very, disappointing, to say the least!...i payed $950. usd. For 2 basic rooms, for 3 nights. Rooms were very dated, and smelled bad. Asked if we can get upgraded since the place looked empy and was told they didn't have the availability. Lol. Wish i could've gotten a refund but they wouldn't. I was gonna post some pictures, but realized i didn't even bother taking any pics!! Pools were not even worth getting in. I say avoid!

Menginap 3 malam pada bulan Juli 2025

8/10 Bagus

Sarah

Bepergian bersama keluarga

26 Jul 2025

Disukai: Kebersihan, kondisi & fasilitas properti

Like the view and all but no efforts to clean the beach

Menginap 2 malam pada bulan Juli 2025

10/10 Sangat Bagus

Alicia

Bepergian bersama teman

25 Jul 2025

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

No pudimos hospedarnos en Alea, estuvimos en Nerea, cuyo personal tiene una atención maravillosa. Cada día la persona de limpieza dejaba la habitación impecable. Las instalaciones siempre estaban idóneas y limpias. La playa a pesar del sargazo era accesible por el muelle. También disfrutamos con el kayak y los chalecos salvavidas que tienen a disposición.

Menginap 4 malam pada bulan Juli 2025

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga

22 Jul 2025

Tidak Disukai: Staf & layanan

Warning: Alea is selling rooms while CLOSED

Despite previous good reviews, this hotel is sadly currently a scam. We arrived to check in Sunday July 13th to find it was closed «for refurbishment». We had booked months in advance and have been continuously reachable via phone/hotels.com. And yet Alea made no attempts to warn us in advance. Instead we were told nonchalantly on arrival that we had been «relocated» to a different hotel where the room we were offered and facilities turned out to be below the standard we had already paid Alea for in advance. We also felt unsafe as this was unlike anything we have experienced on travels in the past. We would not accept the relocation and instead wanted to move to a hotel of our own choice. They told us that this was understandable and that we could get a refund after emailing the manager at Alea, which we did before we left. He has not responded to that nor to other attempts to contact him since, and has not refunded our payment for a stay that was supposed to be 6 nights but never happened! Hotels.com say they are working on getting our money back from the hotel, but as I write this they have not succeeded. We do not understand why Alea is allowed to continue selling rooms that are in fact unavailable, but hope their listings will be taken down shortly to prevent even more customers from being disappointed.

Menginap 6 malam pada bulan Juli 2025

2/10 Sangat Buruk

Marie Eve

21 Jul 2025

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti

Menginap 2 malam pada bulan Juli 2025

2/10 Sangat Buruk

Alanna

13 Jul 2025

Tidak Disukai: Fasilitas, kondisi & fasilitas properti

I showed up in the property was closed for so-called “renovations for weeks“ and I was moved to a different hotel so I honestly can’t even give a review of the property cause I never even saw it. Except for one staff member on site I was barely communicated with at all about this situation. Don’t book with this hotel unless you wanna be scammed.

Menginap 5 malam pada bulan Juni 2025

8/10 Bagus

Todd

28 Jun 2025

Menginap 4 malam pada bulan Juni 2025

8/10 Bagus

Myoung

20 Jun 2025

Disukai: Kebersihan, staf & layanan

Beautiful, calm and peaceful place tucked away from busy Tulum city. It is our second time to visit this area because it is so beautiful there. Facility was beautiful but some updates might be needed immediately like broken hardwares and kitchen tools such as knife, pots, pans. Bed and service were excellent. We got almost everything we need immediately. You can have whatsapp chat with front office for any questions. The restaurant in the Alea was closed so we had to go to Mereva which is just few min walk for breakfast but it was not a big problem at all. Like most of shores, there are way too much seaweeds piled up so playing in the beach was almost impossible but they have lovely pools and they maintained it well. People consistantly removed seaweeds but it is impossible to remove which I did not know.

Menginap 3 malam pada bulan Juni 2025

2/10 Sangat Buruk

Tammy

18 Jun 2025

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Outdated, Unfriendly Staff!!!

Menginap 3 malam pada bulan Mei 2025

10/10 Sangat Bagus

Sherece

17 Jun 2025

Menginap 3 malam pada bulan Juni 2025

10/10 Sangat Bagus

Maria

Bepergian dalam rombongan

12 Jun 2025

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

This place is AMAZING! We got moved to their sister hotel called Mereva and got upgraded rooms because something was under construction in Alea and it was so kind of them. They greeted us with a smile and took our luggage’s to our rooms, and we had ALOT of heavy big luggage’s. Jose Luis, Oscar, Felipe, Jose, and Luis were all so kind and we all loved having conversations with them each breakfast and dinner. They were the highlight of my stay here. They made all of our times there so memorable. They always knew my friend wanted a margarita when she came back to the hotel and they were always ready to greet us with 2 for sunset hour. They are bilingual and spoke English and Spanish to us. They have cleaning ladies and they made towel animals! They were so cute and impressive! The rooms are so spacious and beautiful. I love their aesthetic. There are pools in the room balconies and a big pool in the middle of the hotel. They are also close everything we went to. I could go on for hours about this place and how great it was. We are all so sad to leave and the crew became our friends. I will definitely be coming back.

Menginap 4 malam pada bulan Juni 2025

10/10 Sangat Bagus

Kaleb

5 Jun 2025

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

Recommended

Menginap 3 malam pada bulan Mei 2025

10/10 Sangat Bagus

James

20 Mei 2025

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

Great spot

Menginap 4 malam pada bulan Mei 2025

Alea Tulum

Pilih tanggal untuk melihat harga

Galeri foto untuk Alea Tulum

Ulasan

Fasilitas populer

Dapatkan lebih banyak saat Anda menjadi member

Opsi kamar

Periksa ketersediaan untuk tanggal ini

Lihat semua foto untuk Ocean Front

Ocean Front

Unggulan

Lihat semua foto untuk Beachfront Swim up

Beachfront Swim up

Unggulan

Lihat semua foto untuk Ocean View

Ocean View

Unggulan

Lihat semua foto untuk Swim up room

Swim up room

Unggulan

Lihat semua foto untuk Main Room Beach Access

Main Room Beach Access

Unggulan

Lihat semua foto untuk Sky View

Sky View

Unggulan

Lihat semua foto untuk Casa Alea Tulum

Casa Alea Tulum

Unggulan

Anda juga mungkin menyukai

Conrad Tulum Riviera Maya

Tentang kawasan sekitar

Yang ada di sekitar

Berkeliling

Restoran

Tentang properti ini

Alea Tulum

Properti serupa

Mereva Tulum

Fasilitas properti

Internet

Tempat parkir dan transportasi

Makanan dan minuman

Aktivitas menarik

Cocok untuk keluarga

Kenyamanan

Layanan tamu

Outdoor

Spa

Aksesibilitas

Lainnya

Fasilitas kamar

Kamar tidur

Kamar mandi

Hiburan

Makanan dan minuman

Lainnya

Kebijakan

Check-in

Check-out

Petunjuk check-in khusus

Metode akses

Hewan peliharaan

Anak dan tempat tidur tambahan

Jenis pembayaran properti

Informasi penting

Biaya

Fasilitas ekstra opsional

Anda harus tahu

Perlu diketahui

Properti ini juga dikenal dengan nama

Pertanyaan umum

Ulasan

Ulasan Alea Tulum

Luar biasa

9,4

8,6

9,4

9,0

9,0