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Encantada Tulum

4.0 star property
Beach resort with 2 restaurants and private beach

Choose dates to view prices

Encantada Tulum, near Tulum Beach's turquoise waters, offers a tranquil getaway. Enjoy the private beach with sun loungers, sip coffee at the café, or indulge in spa services like manicures and massages. The helpful staff consistently earns praise from guests.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
The current price is Rp7.007.821
Rp9.029.616 total
includes taxes & fees
13 Nov - 14 Nov

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Beach Front Upper

Beach Front Upper | Premium bedding, down duvets, in-room safe, free WiFi

Beach Front Upper

Highlights

Furnished balcony
Air conditioning
Premium bedding
Down duvet
Fan
Bathrobes
Hairdryer
Rainfall showerhead
  • 70 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Front Lower

Beach Front Lower | View from room

Beach Front Lower

Highlights

Furnished balcony
Air conditioning
Premium bedding
Down duvet
Fan
Bathrobes
Hairdryer
Rainfall showerhead
  • 70 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View

Partial Ocean View | Premium bedding, down duvets, in-room safe, free WiFi

Partial Ocean View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Air conditioning
Premium bedding
Down duvet
Fan
Bathrobes
Hairdryer
Rainfall showerhead
  • 70 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View

Premium bedding, down duvets, in-room safe, free WiFi

Garden View

Highlights

Furnished balcony
Air conditioning
Premium bedding
Down duvet
Fan
Bathrobes
Hairdryer
Rainfall showerhead
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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9.6 out of 10, Exceptional, 1,004 reviews
The price is Rp9.479.487
Rp9.479.487 total
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 3 min walk - 0.3 km
  • Ven a la Luz Sculpture - 3 min drive - 2.2 km
  • Tulum National Park - 14 min drive - 8.2 km
  • Playa Paraiso - 18 min drive - 10.3 km
  • Tulum Mayan Ruins - 25 min drive - 11.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 65 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬16 min walk
  • ‪ARCA - ‬18 min walk
  • ‪Secrets Tulum Beach Club - ‬17 min walk
  • ‪La Zebra Restaurant - ‬13 min walk
  • ‪La Taqueria - ‬2 min walk

About this property

Encantada Tulum

Upscale resort near Tulum Beach
Located close to SFER IK and Playa Paraiso, Encantada Tulum provides free continental breakfast, a terrace and a coffee shop/cafe. This resort is a great place to bask in the sun with a private beach and sunloungers. Treat yourself to spa services, such as a hot stone massage, a body wrap or a facial. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and 2 bars.
You'll also enjoy perks such as:
  • Free self-parking
  • Free bike hire, a local area shuttle and express check-out
  • A water dispenser, multilingual staff and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Encantada Tulum boast comforts, such as premium bedding and furnished balconies, in addition to perks, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Similar properties

Exterior

BE Destination Tulum

  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.0 out of 10, Wonderful, 505 reviews
The price is Rp4.989.300
Rp6.587.206 total
includes taxes & fees
4 Nov - 5 Nov
BE Destination Tulum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Encantada Restaurant
  • NÜ Tulum

Things to do

  • Free bicycle rentals
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 2 floors
  • 4 buildings
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; all guests older than 12 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30 per accommodation, per night.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Encantada Tulum Hotel
Encantada Hotel
Encantada Tulum Resort
Encantada Tulum Tulum
Encantada Tulum Resort
Encantada Tulum Resort Tulum

Frequently asked questions

Is Encantada Tulum pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Encantada Tulum?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Encantada Tulum on 13 Nov 2025 start from Rp7.007.821, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Encantada Tulum?

Self-parking is free at this property.

What time is check-in at Encantada Tulum?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Encantada Tulum?

Checkout is at noon.

Where is Encantada Tulum located?

Nestled on the beach, this Zona Hotelera resort is within a 15-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. SFER IK and Tulum National Park are also within 6 mi (10 km).

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Encantada Tulum Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 115 out of 126 reviews
Rating 8 - Good. 8 out of 126 reviews
Rating 6 - Okay. 1 out of 126 reviews
Rating 4 - Poor. 0 out of 126 reviews
Rating 2 - Terrible. 2 out of 126 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Craig

Liked: Cleanliness, amenities
This was a very relaxing stay! The staff were fantastic! The only thing I could say is i think there should be a coffee maker and a tv for at night
Stayed 4 nights in Jul 2025

10/10 Excellent

Kenny

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and location. Love the fact it's a small resort with just a few rooms so very private plus adults only. The only negative was the private dinner for what I expected and what was given was way overpriced.
Stayed 2 nights in Apr 2025

10/10 Excellent

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay on the ocean

This place is so nice. The rooms were perfect, with tropical feel, the food was great and the staff were always there to assist with a smile.
Stayed 8 nights in Oct 2024

10/10 Excellent

Secily

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place!!!!
Stayed 5 nights in Mar 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique property, lovely beach location. Restaurant onsite has great food. All the staff from the bellboys,valets, waiters were incredible, super friendly and helpful and would remember all our names. Isabel on the front desk was great with us and made us feel at home.
Stayed 3 nights in Sep 2024

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Encantada Tulum was more than excellent. The room was clean and comfortable, the soaps/shampoo smelled amazing! And the food/beach amenities were perfect. Would highly recommend, especially if someone is looking for a peaceful vacation.
Stayed 3 nights in Jan 2024

10/10 Excellent

ERIK

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was AMAZING!! Great location and walkable to great dining. We took a advantage of the free bikes to get around. It was like the experience at a 5 star hotel!! Will come back again!!
Stayed 5 nights in Mar 2023

10/10 Excellent

Dayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at Encantada was excellent. We had an amazing time and I would definately recommend this hotel. Food was great, very easy to walk to get dining options. Transportation was a bit pricey and drinks. But excellent service
Stayed 5 nights in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful Romantic Getaway

Encantada was truly a special experience. My girlfriend and I work a lot, when we travel we hope every experience is outstanding. Upon arrival we were greeted with a cocktail of our choice. The restaurant is open all day which is great because I was starving from the 5.5 hour trip. The restaurant serves classic Yucatan cuisine. We ordered the fish tacos and pork tacos, both were so delicious. Our room was located close to the hotel entrance and restaurant which was not a problem at all. The staff is really what makes Encantada special. They were attentive, generous, hospitable the entire stay. This was everything we could have asked for.

10/10 Excellent

Detlef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a first class boutique hotel (8 rooms) that is very well run by the manager Juan Pablo (JP). The rooms are spacious, super clean and very well maintained. The well trained and friendly staff (too many to mention individually) provides caring, attentive, and personalized service. The front desk staff (Oscar, Becky, Christopher) is extremely helpful and quick to schedule activities or accommodate special wishes, such as organizing a birthday cake. The kitchen staff provides excellent food selections and is more than willing to create something that is not on the menu. The whole premises provide a feeling of “living in nature”, culminating in the gorgeous beach with lovely cabanas. From the moment we entered through the triangular front structure, we were truly enchanted and transformed. A wonderful place to reconnect with nature, recharge and let the soul rejuvenate.
Stayed 8 nights in Jul 2022

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ocean oasis

Our stay here was wonderful. The food was so good. The service was amazing, especially Paula and Isabel. They answered our many questions, took care to make sure we had food when we were out early in the morning and gave us great reccomendations. This place is so beautiful.I would highly recommend it
Stayed 4 nights in Dec 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff were exceptional
Stayed 14 nights in Nov 2024

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't get a welcome drink and the shampoo and conditioner were not the greatest quality. However, the hotel grounds were absolutely beautiful. The room was lovely and very clean. The staff were very welcoming and eager to assist.
Stayed 1 night in Oct 2024

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and wonderful service from all the staff definitely recommend this property!
Stayed 4 nights in Aug 2024

10/10 Excellent

Francisco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo mejor!

Es la mejor experiencia que he tenido en un viaje!!
Amanecer
Stayed 3 nights in Feb 2024

10/10 Excellent

madalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 6 nights in Oct 2023

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and staff
Stayed 2 nights in Oct 2023

8/10 Good

Gharzai

Liked: Cleanliness, staff & service, amenities
Nice and Quiet
Stayed 1 night in Aug 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in, to the friendly and helpful staff & concierges that always go above and beyond. I can’t recommend this beautiful property enough! It’s an 8 room property and private beach. The rooms have their own hammock outside (which I stayed in for hours), and the decor is serene and conducive to an amazing experience. I can’t wait to return and bring all my girl friends!
Stayed 2 nights in Aug 2023

10/10 Excellent

Muricio

Liked: Cleanliness, staff & service, property conditions & facilities
Um lugar que você fica com pé na área.
Stayed 3 nights in Aug 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and grounds. Perfect for couples to spend quality time.
Stayed 4 nights in Jul 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff are fantastic- attentive and well-informed. Brilliant stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Deidra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property is fantastic. You could not ask for anything more. The staff is unbelievable. They make your dreams come true.
Stayed 5 nights in Jul 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The service is impeccable, the property is located in a private area on the beach, and the rooms are beautifully designed to give you a tropical paradise experience. The staff and concierge will go above and beyond to accommodate your wants and needs and will address any issues immediately. The breakfast, lunch, and dinner menu is delicious and made with healthy and fresh ingredients. There are only 8 rooms, so the hotel is very private and intimate. Perfect for couples, if you’re traveling alone, or with one other person. The staff makes an effort to get to know every guest by name and even remember your preferences and trip itinerary. I will definitely come back to stay here or at the other properties under the same management if I’m in Tulum.
Stayed 4 nights in Jul 2023

2/10 Terrible

Stephanie

Liked: Cleanliness, staff & service
I chose this place for a honeymoon as it promised a peaceful stay no TVs, etc. It was the WORST experience ever! Ruined my honeymoon, nonstop, loud music, and from sunrise till sunset, construction work next-door to the room you could hear saws drills, or hammering the entire day long. It should be noted on their website. This is going on so that people can choose whether or not to stay there had I known this I would’ve not had my honeymoon here, and cried myself to sleep three nights in a row. I would love to come and stay at the facility again assuming the construction is done, but because it was never relayed to us this is going on it RUINED our honeymoon. We have videos showing just how close the workers are, and how loud they are, and due to the fact, there was no TVs in the room because it was supposed to be a peaceful stay. We couldn’t even turn on the TV to drown out the noise. We went back-and-forth with the property about making it right in our opinion as they were deceptive by not sharing the construction nuisance next-door. bottom line is so far in my opinion they only care about the dollar because they have not tried to make it right with us. Thus I will leave my review so no other couples have to endure this nightmare. If and when they decide to make it right with us, I will gladly take my review down, but it should be noted for future guests that there was construction happening there. They had it in their power to inform the customer, but they chose not to
Stayed 3 nights in Mar 2023