Era Hotel & SPA Tulum terletak di Tulum, tepatnya di La Veleta. Reruntuhan Tulum Suku Maya dan Reruntuhan Muyil merupakan landmark terkenal kawasan ini, sementara keindahan alamnya bisa Anda temukan di Taman Nasional Tulum serta Gran Cenote. Pantai Umum Las Palmas dan Playa Paraiso adalah tempat-tempat lain yang juga sebaiknya tidak dilewatkan. Kunjungi panduan perjalanan kami untuk Tulum
Calle 6 Sur, entre 7 sur & 5 Sur, La Veleta, Tulum, QROO, 77760
Yang ada di sekitar
Playa Paraiso
12 mnt berkendara - 7.8 km
Reruntuhan Tulum Suku Maya
14 mnt berkendara - 7.8 km
Holistika Art Walk
10 mnt jalan kaki - 0.8 km
Rumah Sakit Tulum
19 mnt jalan kaki - 1.6 km
Taman Dos Aguas
4 mnt berkendara - 2.2 km
Berkeliling
Bandara Internasional Tulum (TQO) - 37 menit berkendara
Restoran
Vaivén
2 mnt jalan kaki
El Aguajito Marisqueria
5 mnt jalan kaki
Pepe The Best Taco!
1 mnt jalan kaki
Nüüd Cafe
2 mnt jalan kaki
Italdo Pasteleria
7 mnt jalan kaki
Tentang properti ini
Era Hotel & SPA Tulum
Hotel kelas atas dekat Gran Cenote
Tidak jauh dari Pantai Umum Las Palmas dan Playa Paraiso, Era Hotel & SPA Tulum menyediakan teras, taman, dan layanan penatu/dry cleaning. Manjakan diri Anda dengan pijat dengan batu panas di spa yang ada di properti. Tetap terhubung dengan akses Internet nirkabel gratis, dan tamu dapat menemukan fasilitas lainnya seperti sauna.
Manfaat lainnya termasuk:
Kolam renang outdoor serta kursi berjemur
Parkir mandiri gratis gratis
Rental sepeda, penitipan koper, dan brankas di resepsionis
Layanan concierge, properti bebas-rokok, dan meja pemesanan tur/tiket
Fitur kamar
Semua kamar tidur di Era Hotel & SPA Tulum menyediakan manfaat seperti seprai premium, serta fasilitas seperti WiFi gratis dan brankas.
Manfaat lainnya termasuk:
Kamar mandi dengan shower rainfall dan pengering rambut
Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
Jalur tanpa tangga ke pintu masuk
Tidak ada lift
Lainnya
Kelambu
Merokok tidak diperbolehkan
Fasilitas kamar
Kamar tidur
Tempat tidur premium
Tirai kedap cahaya
Kamar mandi
Handuk disediakan
Kamar mandi pribadi
Pengering rambut
Shower
Shower rainfall
Makanan dan minuman
Minibar
Lainnya
Brankas
Meja
Kebijakan
Check-in
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 22.30
Tersedia check-in tanpa sentuh
Check-in lebih akhir tergantung ketersediaan
Usia check-in minimal - 18
Check-out
Check-out sebelum 11.00
Tersedia check-out tanpa sentuh
Check-out lebih akhir tergantung ketersediaan
Check-out lebih akhir akan dikenakan biaya
Petunjuk check-in khusus
Resepsionis buka setiap hari pada pukul 07.00 - 23.00
Tamu harus menghubungi pihak properti sebelumnya untuk mendapatkan petunjuk check-in; resepsionis hanya beroperasi dalam waktu terbatas
Harap hubungi properti setidaknya 24 jam sebelumnya, untuk mengatur prosedur check-in Anda
Harap hubungi properti sebelumnya jika Anda berencana akan tiba setelah jam 22.30
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Resepsionis tersedia pada jam-jam tertentu
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
Jenis pembayaran properti
Informasi penting
Fasilitas ekstra opsional
Check-out lebih lama tersedia dengan biaya (tergantung ketersediaan)
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Fitur keamanan di properti ini mencakup alat pemadam api, sistem keamanan, dan P3K
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Perlu diketahui
Properti ini tidak memiliki lift
Hanya tamu terdaftar yang boleh menginap di kamar
Pertanyaan umum
Apakah Era Hotel & SPA Tulum memiliki kolam renang?
Ya, properti ini dilengkapi kolam renang outdoor.
Apakah Era Hotel & SPA Tulum ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di Era Hotel & SPA Tulum?
Parkir mandiri gratis di properti ini gratis.
Pukul berapa check-in di Era Hotel & SPA Tulum?
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 22.30. Check-in terlambat tersedia pada jam tertentu.
Pukul berapa check-out di Era Hotel & SPA Tulum?
Check-out pada pukul 11.00.Check-out lebih akhir tersedia dengan biaya (tergantung ketersediaan).
Di mana lokasi Era Hotel & SPA Tulum?
Berlokasi di La Veleta, hotel spa ini berjarak 10 km dari Taman Nasional Tulum, Gran Cenote, dan Reruntuhan Tulum Suku Maya. Pantai Umum Las Palmas dan Playa Paraiso juga berada dalam 10 km.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan Era Hotel & SPA Tulum
9,0
Istimewa
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
9,4
Kebersihan
5,0
Lokasi
9,6
Staf & layanan
9,0
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 64 dari 92 ulasan
10 - Sangat Bagus
64
Penilaian 8 - Bagus. 15 dari 92 ulasan
8 - Bagus
15
Penilaian 6 - Medioker. 6 dari 92 ulasan
6 - Medioker
6
Penilaian 4 - Buruk. 2 dari 92 ulasan
4 - Buruk
2
Penilaian 2 - Sangat Buruk. 5 dari 92 ulasan
2 - Sangat Buruk
5
Ulasan
Terverifikasi
10/10 Luar Biasa
Manuel
21 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Muy bonito lugar. Excelente amenidades y un personal muy amable.
Manuel
Menginap 1 malam pada bulan September 2023
Terverifikasi
10/10 Luar Biasa
Liliana Aguilar
7 Mar 2025
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It's a great location near several shops and restaurants. The room was super nice, with an open hot tub.
Liliana Aguilar
Menginap 1 malam pada bulan Maret 2025
Terverifikasi
10/10 Luar Biasa
Herbie
25 Mar 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect place to stay as a couple, all staff did everything they could to make our time staying there as good as possible.
Breakfast every morning was also delicious. Highly recommended place to stay.
Herbie
Menginap 9 malam pada bulan Maret 2022
Terverifikasi
10/10 Luar Biasa
Olga
12 Mar 2025
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Me encantó
Olga
Menginap 2 malam pada bulan Maret 2025
Terverifikasi
10/10 Luar Biasa
Nicole
22 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Es war sehr schön. Personal sehr freundlich.
Nicole
Terverifikasi
8/10 Bagus
patrik
12 Jan 2025
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Teresa at the reception was absolutely perfect and accommodating; she definitely adds value to the entire hotel. It's a pleasure to have staff like her.
patrik
Menginap 1 malam pada bulan Januari 2025
Terverifikasi
8/10 Bagus
Traveler terverifikasi
22 Feb 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was cute and had a nice view of the pool.
Alex and Anola were the best, they really made me feel welcome and were always helpful.
Traveler terverifikasi
Menginap 4 malam pada bulan Februari 2020
Terverifikasi
6/10 Medioker
Steven
20 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a fun stay. Hotel staff excellent. The hotel itself is okay, but nothing special. The setup of the room is a little odd, with the shower beside the bed, seperate from the toilet. Convenient for local bars and restaurants.
Steven
Menginap 2 malam pada bulan Februari 2024
Terverifikasi
8/10 Bagus
Luis Eduardo
10 Mar 2025
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It'a good choice if you aren't to picky
Luis Eduardo
Menginap 1 malam pada bulan Maret 2025
Terverifikasi
10/10 Luar Biasa
Donald
10 Feb 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was beautiful. The rooms are clean, large and have that beautiful tulum style. The staff were helpful and friendly. They provide you with bikes to get around tulum. Highly recommended. Would stay there again!
Donald
Menginap 8 malam pada bulan Februari 2023
Terverifikasi
4/10 Buruk
Claudia
7 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The water came out mostly cold in the shower and the drain was closed so the water went down slowly. Was only there for one night place was clean the lady that was at the reception at night was friendly.
Claudia
Menginap 1 malam pada bulan April 2024
Terverifikasi
8/10 Bagus
David
11 Feb 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was great and the staff were extremely responsive and helpful. The room is as advertised. The area is great to have access to restaurants and bars but not be in the main tourist area of Tulum on the Main Street. A lot of construction is happening everywhere so this could change quickly. Hotel let us spend the whole day by the pool while we waited for our evening flight which was nice. Breakfast was simple but good and included. Hotel is extremely secure and felt safe.
Only minor issue, shower is in the room with only 3 sides stopping water from coming out so the floor gets a bit wet.
Otherwise would recommend as a hotel option.
David
Menginap 7 malam pada bulan Februari 2023
Terverifikasi
10/10 Luar Biasa
Daniel
18 Jan 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed at ERA over NYE for our honeymoon. It was a beautiful hotel in a very hip, trendy area with lots of good restaurants within walking distance (Aguachiles is a 10 min walk). It has a modern look while staying authentic and really captures those Tulum vibes. The restaurant offers delicious food and drinks. Having breakfast included was a really convenient way to start the day. Their massages are amazing and I would highly recommend visiting the spa during your stay. Lastly, the staff. Anola, Gabriella, Eric, and the other staff went above and beyond to make our vacation perfect. When my partner fell ill, their staff got a doctor to the hotel to help her immediately and kept checking on us to make sure we were ok. I cannot explain how grateful I am to them for all of their help. We would definitely consider staying at ERA again when we visit Tulum in the future.
Daniel
Menginap 7 malam pada bulan Desember 2021
Terverifikasi
10/10 Luar Biasa
Shawna
20 Des 2022
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staying at Era Hotel... is like staying at your favourite Aunt's home!
We were warmly welcomed curb-side with open arms (literally) and a beautiful smile by a vibrant woman named "Anola". Her energy and passion radiated as soon as we laid eyes on her.
Our room was great! It was clean and well maintained. We loved the lush garden and pool. Mario the gentleman who works overnight, was very helpful.
The breakfast which was included with our stay... was WOW! Super fresh, delicious, fast and instagram worthy! lol
The location of the hotel is perfect. It's quiet; yet walkable with several cafe's, shops and restaurants tucked away just around the corner.
Taxi's in Tulum are beyond expensive ($30 USD for 4.5km) So we rented an ATV to get around. It was the best idea and perfect to explore the area and enjoy the beach.
Our airport driver Antonio was great and professional. He went above and beyond to assure that we were well taken care of and were collected and returned to the airport with ample time.
*PRO TIP: As the shuttle service is outsourced. Remember to make sure you have USD cash on you to pay the airport shuttle driver! To avoid any unnecessary stress.
I will be recommending Era Tulum to all of my friends and family. We will certainly be back again soon!
Thank you again for taking such great care of us
Shawna
Terverifikasi
10/10 Luar Biasa
Tasha L
28 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I can honestly say I enjoyed my stay at Era Hotel. The hosts were a beautiful couple who welcomed me warmly. They were so willing to help me find dining options, car service and even offered to make me breakfast for my birthday. I absolutely loved my stay! Highly recommend 10 out of 10! Thank you guys for helping my first solo trip a memorable one. And the traditional Mexican Breakfast was delicious!!!
Tasha L
Menginap 4 malam pada bulan September 2023
Terverifikasi
10/10 Luar Biasa
Evalerie
25 Jun 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amabilidad
Evalerie
Menginap 2 malam pada bulan Juni 2023
Terverifikasi
10/10 Luar Biasa
Hernando
7 Jun 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Gente amable y servicio excelente
Hernando
Menginap 1 malam pada bulan Juni 2023
Terverifikasi
6/10 Medioker
Traveler terverifikasi
29 Mei 2023
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
cómodo, bonito pero con mejoras por hacer
La estancia y recepción, así como la atención fue sensacional, sin embargo hay varias mejoras que deberían hacer para mejorar el confort, desafortunadamente en la esquina de la misma cuadra, estan en obra y se percibe el ruido de la construcción. En las instalaciones del hotel en las habitaciones hay una lámparas con unas cubiertas de tejido que están sucias de meses, la regadera no tiene puerta lo que hace que el agua se salpique por todos lados, el ventilador no está perfectamente fijado al techo lo que hace que genere un ruido molesto para dormir, parece que falta en general cuidado con detalles para el mantenimiento de las habitaciones
Traveler terverifikasi
Menginap 2 malam pada bulan Mei 2023
Terverifikasi
6/10 Medioker
Santa
2 Apr 2023
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Location very close to main avenue, walking distance. Bikes available to guest. Staff very courteous, friendly and helpful. In the room.. No TV, No phone. Hotel is 2 level, no elevator. Restaurant is currently closed, continental breakfast is available, but later in the morning. It is a very safe and secure facility. Front door locked and monitored 24 hrs. Iron must be requested at front office. Very small fridge in the room. The pool is very well maintained, clean and relaxing atmosphere. We were in and out, therefore it was ok for having a place to sleep. The neighborhood is a bit shabby but safe to walk around, small businesses around corner worth exploring. Pharmacy on corner to get some essentials but opens later in the morning. and taco truck on corner as well. Lots of construction going on in the area. No noise, however power was affected 1 day of our stay. This is not meant to be a negative review, more so realistic information. Staff is highly accommodating and nice. Loved the home feeling, were treated like family not guest. I will consider returning, if minor adjustments. I need a TV to keep up with the world, or just for weather update. Thank you Era team
Santa
Menginap 4 malam pada bulan Maret 2023
Terverifikasi
10/10 Luar Biasa
patrick
12 Mar 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cet hôtel est un véritable havre de paix. Beaucoup de bienveillance de la part d’Anola la responsable de l’hôtel et de son équipe. Nous recommandons virement cet établissement
Patrick et Nathalie
The hotel is in quite near to the highway and it's situated a bit outside of the sentrum. It's a nice, little, hotel with a beautiful surroundings of green palms and trees with a small pool in between. We had good breakfast in a small caffe just beside the hotel. We stay only one night (supposed to stay 2). The reason we checked out earlier is that we couldn't stand the smell of the mould in the rooms. The rooms was clean, spacious and well decorated, but the smell was extremely strong. In my room (we had 2) the water from the shower Strats running when I opened the water at the sink. We also left earlier be cause we wanted to come closer to the beach as soon as possible. (the hotel is approximately 9-11 km away from the beach. Anyway, it is not so much to do in the sentrum unless you are willing to go several km looking at the shops.
Hotel con habitación confortable, diseño muy funcional y ducha excelente, hemos descansado y disfrutado de nuestra estancia, pues está en un barrio tranquilo , a 30 min a pie del pueblo y a 10-15 min de las playas en coche. Alrededor hay varios restaurantes y bares, es un barrio en construcción con muchos negocios de reciente apertura
Alexia
Menginap 3 malam pada bulan Desember 2022
Terverifikasi
10/10 Luar Biasa
Patricia
1 Des 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful and simple architecture very spacious, airy and open. Lovely pool in courtyard area. Very courteous, helpful and welcoming young man at reception area. Great restaurant nearby.
Patricia
Menginap 1 malam pada bulan November 2022
Terverifikasi
8/10 Bagus
Kerry
18 Nov 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Era Hotel is private and quiet. The staff are very nice, property is clean. We asked for an additional pillow twice and told that they didn't have any. Also, to arrange transportation to/from the airport you have to communicate with the hotel prior and pay additional. We were to have VIP benefits but did not receive whatever those were supposed to be. Very pretty hotel and the breakfast restaurant was great
Kerry
Menginap 6 malam pada bulan November 2022
Terverifikasi
10/10 Luar Biasa
Yan-Yan
12 Jul 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is very helpful with answering all our questions and they have great customer service. I feel very safe in this property by having a staff open the main door to come in the hotel. The pool area is very clean and quiet. It's a great location near eateries and shopping.