Tulum hotel guide. Omni hotel in Tulum, Quintana Roo

"The staff was amazing! Each day you were greeted with a big smile and told to enjoy your day! Each night you were greeted with an even bigger smile and wanted to know about all your adventures. Rooms were very clean and comfortable! We are sad to leave as we met so many people at the hotel (staff) and around the town that became like family! Shedding a little tear as we drive to the airport, it’s not goodbye it’s see you later ❤️"

"Great hotel! Good service but expensive restaurants, Chicago downtown prices!"

"The room we had was incredible, amazing views, privacy, we were blown away. The only thing we didn’t like is that there was no fridge. So we couldn’t keep our water bottles cold. We also tried to take showers around 11:30pm and no water came out, it just had no water pressure. So we tried in the morning and it worked. Breakfast was great. "

"We loved this hotel and would definitely come back. Daily breakfast was included, the room was beautiful and spacious, and the staff was super friendly and helpful. You also can park your car for free in the underground parking garage. The only deterrents were that the walls seem thin and you can sometimes hear other guests, and the hotel plays very loud club beat music in the restaurant/pool area starting at 8:30 a.m. and lasting all day. Otherwise it was wonderful, and we will definitely return. "

"Loved that this place was so spacious and beautiful! There wasn't too many front desk staff but the pool and lighting was great! I loved how the rooms came with washer/dryer, a full kitchen and a stove top. My friends and I got a pool on top of ours and it was beautiful! "

"Our experience at Casa Malca was great. We checked out from another "