Hotel apartemen

The Waves Tulum

Properti bintang 4.0

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Galeri foto untuk The Waves Tulum

Kolam renang latihan/lintasan
Halaman properti
Deluxe Studio With Large Balcony | Dapur pribadi | Kompor, pemanggang roti, blender, dan peralatan masak/sendok-piring
Deluxe One Bedroom Apartment Private plunge Pool | 1 kamar tidur, seprai antialergi, selimut bulu angsa, dan brankas
Deluxe Studio With Large Balcony | 1 kamar tidur, seprai antialergi, selimut bulu angsa, dan brankas

Ulasan

8,2 dari 10
Sangat bagus

Fasilitas populer

  • Spa
  • Tersedia sarapan
  • Gym
  • Hot Tub
  • Ramah hewan peliharaan
  • Kolam renang

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 8 dari 8 kamar

Deluxe Studio With Large Balcony

7,8 dari 10
Bagus
(6 ulasan)

Unggulan

Balkon atau teras
AC
Dapur
Kulkas/freezer ukuran standar
Smart TV
Seprai antialergi
Direnovasi pada 2022
Duvet bulu angsa
  • 62 meter persegi
  • Kapasitas 4
  • 2 twin dan 1 tempat tidur sofa twin Besar

Deluxe Penthouse Studio Rooftop Pool

9,6 dari 10
Sempurna
(8 ulasan)

Unggulan

Balkon atau teras
AC
Dapur
Kulkas/freezer ukuran standar
Smart TV
Seprai antialergi
Direnovasi pada 2022
Duvet bulu angsa
  • 81 meter persegi
  • Kapasitas 3
  • 1 queen ATAU 1 tempat tidur sofa twin Besar

Deluxe Penthouse Apartment With Rooftop Pool

8,6 dari 10
Sangat Bagus
(4 ulasan)

Unggulan

Balkon atau teras
AC
Dapur
Kulkas/freezer ukuran standar
Smart TV
Seprai antialergi
Direnovasi pada 2022
Duvet bulu angsa
  • 121 meter persegi
  • Kapasitas 6
  • 2 king dan 1 tempat tidur sofa twin Besar

Deluxe Studio With Private Plunge Pool

9,8 dari 10
Sempurna
(12 ulasan)

Unggulan

Balkon atau teras
Kolam berendam pribadi
AC
Dapur
Kulkas/freezer ukuran standar
Smart TV
Seprai antialergi
Direnovasi pada 2022
  • 50 meter persegi
  • Kapasitas 3
  • 1 king ATAU 1 tempat tidur sofa twin Besar

Deluxe Large Penthouse Apartment Rooftop Pool

10,0 dari 10
Sempurna
(1 ulasan)

Unggulan

Balkon atau teras
AC
Dapur
Kulkas/freezer ukuran standar
Smart TV
Seprai antialergi
Direnovasi pada 2022
Duvet bulu angsa
  • 143 meter persegi
  • Kapasitas 6
  • 1 king, 1 queen dan 1 tempat tidur sofa twin Besar

Signature Studio Private Plunge Pool

8,0 dari 10
Sangat bagus
(14 ulasan)

Unggulan

Balkon atau teras
Kolam berendam pribadi
AC
Dapur mini
Kulkas mini
Smart TV
Seprai antialergi
Direnovasi pada 2022
  • 37 meter persegi
  • Kapasitas 2
  • 1 king

Signature Studio With Balcony

9,4 dari 10
Sempurna
(19 ulasan)

Unggulan

Balkon atau teras
AC
Dapur mini
Kulkas mini
Smart TV
Seprai antialergi
Direnovasi pada 2022
Duvet bulu angsa
  • 31 meter persegi
  • Kapasitas 2
  • 1 king

Deluxe One Bedroom Apartment Private plunge Pool

8,0 dari 10
Sangat bagus
(1 ulasan)

Unggulan

Balkon atau teras
Kolam berendam pribadi
AC
Dapur
Kulkas/freezer ukuran standar
Smart TV
Seprai antialergi
Direnovasi pada 2022
  • 72 meter persegi
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa twin Besar

Anda juga mungkin menyukai

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Tentang kawasan sekitar

Peta
Avenida KukulkanRegion 1, Mz. 32, Lt. 1, Tulum, ROO, 77760

Yang ada di sekitar

  • Taman Nasional Tulum - 3 mnt berkendara - 2.1 km
  • Pantai Tulum - 8 mnt berkendara - 7.0 km
  • Pantai Umum Las Palmas - 8 mnt berkendara - 5.7 km
  • Reruntuhan Tulum Suku Maya - 9 mnt berkendara - 6.3 km
  • Playa Paraiso - 9 mnt berkendara - 6.4 km

Berkeliling

  • Bandara Internasional Tulum (TQO) - 42 menit berkendara

Restoran

  • ‪Sukhothai - ‬12 mnt jalan kaki
  • ‪La Consentida - ‬11 mnt jalan kaki
  • ‪Taqueria el Sabor Mexicano - ‬12 mnt jalan kaki
  • ‪The OG´s Tulum - ‬9 mnt jalan kaki
  • ‪Tomazen - ‬11 mnt jalan kaki

Tentang properti ini

The Waves Tulum

Hotel kelas atas ini diperbarui pada 2022 dan berada dekat Reruntuhan Tulum Suku Maya
Anda dapat menikmati antar-jemput bandara, toko desainer di properti, dan taman di The Waves Tulum. Manjakan diri Anda dengan pijat Swedia, body scrub, dan Wrap detoksifikasi di spa yang ada di properti. Akses Internet nirkabel gratis serta pusat kebugaran dan kamar uap tersedia untuk semua tamu.
Anda juga akan menemukan manfaat seperti:
  • 4 kolam renang outdoor dan kolam renang anak, dengan kursi berjemur
  • Sarapan lengkap (biaya tambahan), rental sepeda, dan antar-jemput bandara
  • Layanan concierge, meja pemesanan tur/tiket, dan bell boy
  • Resepsionis 24 jam, lift, dan ruang pijat/perawatan
  • Ulasan tamu memberikan nilai yang baik untuk the sarapan dan staf
Fitur kamar
Semua kamar tamu di The Waves Tulum menyediakan kenyamanan seperti wet bar dan AC, selain fasilitas seperti WiFi gratis dan printer. Ulasan tamu memberikan penilaian tinggi untuk kamar kebersihan kamar di properti ini.
Fasilitas ekstra termasuk:
  • Seprai antialergi dan selimut bulu angsa
  • Shower, pengering rambut, dan sampo
  • Smart TV 42-inci dengan layanan streaming dan digital
  • Balkon atau patio, lemari dan ruang baju, dan Filter teh/kopi yang dapat dipakai lagi

Bahasa

Inggris, Spanyol

Properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis

Tempat parkir dan transportasi

  • Antar jemput bandara pulang pergi (biaya tambahan)
  • Parkir terbatas di properti
  • Tersedia parkir dengan akses kursi roda dan parkir van
  • Opsi tempat parkir di properti mencakup garasi

Makanan dan minuman

  • Setiap hari sarapan lengkap tersedia pukul 08.00 hingga 11.00 dengan biaya: USD 17 untuk dewasa dan USD 7 untuk anak-anak

Aktivitas menarik

  • 2 bathtub air panas
  • 4 kolam renang outdoor
  • Gym
  • Kolam renang anak
  • Rental sepeda
  • Ruang uap
  • Sauna
  • Spa layanan lengkap
  • Toko desainer

Cocok untuk keluarga

  • 4 kolam renang outdoor
  • Kolam renang anak
  • Mainan kolam renang

Kenyamanan

  • Brankas di resepsionis
  • Buku Panduan
  • Resepsionis 24 jam

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Pembersihan kamar (setiap hari)
  • Penggantian handuk atas permintaan
  • Penggantian seprai (atas permintaan)
  • Porter/bellboy

Outdoor

  • Kursi di kolam renang
  • Taman

Spa layanan lengkap

  • 3 kamar perawatan
  • Area perawatan outdoor
  • Aromaterapi
  • Body scrub
  • Body wrap
  • Facial
  • Hidroterapi
  • Pemandian Turki
  • Pijat ala Swedia
  • Pijat deep-tissue
  • Pijat dengan batu hangat
  • Pijat di kamar
  • Pijat olahraga
  • Pijat prenatal
  • Refleksiologi
  • Ruang perawatan pasangan
  • Wrap detoksifikasi

Aksesibilitas

  • Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
  • Dapat diakses kursi roda (dengan batasan)
  • Gym dapat diakses kursi roda
  • Jalur ke lift dapat diakses kursi roda
  • Jalur ke pintu masuk yang terang
  • Jalur tanpa tangga ke pintu masuk
  • Lift
  • Meja concierge dapat diakses kursi roda
  • Meja pendaftaran dapat diakses kursi roda
  • Restoran dapat diakses kursi roda
  • Tempat parkir dapat diakses kursi roda
  • Tempat parkir van dapat diakses kursi roda

Lainnya

  • Aktivitas dan tur milik penduduk setempat dan terorganisasi
  • Arsitektur gaya tradisional
  • Dibangun pada tahun 2021
  • Opsi makanan vegan
  • Opsi makanan vegetarian
  • Penangkaran hewan liar dengan perlakuan manusiawi
  • Ruang merokok khusus
  • Seluruh properti telah direnovasi - Oktober 2022
  • Setidaknya 80% makanan dari sumber lokal
  • Tersedia sarapan vegetarian

Fasilitas kamar

Kamar tidur

  • Comforter bulu angsa
  • Seprai antialergi
  • Seprai disediakan
  • Tirai kedap cahaya

Kamar mandi

  • Handuk disediakan
  • Pengering rambut
  • Sabun
  • Sampo
  • Shower
  • Tisu toilet

Hiburan

  • Layanan streaming
  • Smart TV 42 inci dengan saluran digital

Makanan dan minuman

  • Bar kecil
  • Blender
  • Kompor
  • Layanan chef
  • Layanan kamar terbatas
  • Panduan bersantap restoran
  • Peralatan memasak, peralatan makan, dan peralatan dapur
  • Toaster

Lainnya

  • AC
  • Adaptor listrik
  • Brankas
  • Printer
  • Sakelar hemat energi di kamar tamu
  • Saringan kopi/teh pakai ulang
  • Setrika/meja setrika
  • Telepon
  • Tirai jendela

Kebijakan

Check-in

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: kapan saja
Usia check-in minimal - 18

Check-out

Check-out sebelum tengah hari

Petunjuk check-in khusus

Resepsionis di properti akan menyambut tamu saat kedatangan

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan peliharaan tidak dikenai biaya
Hewan pemandu diperbolehkan dan tidak dikenakan biaya
Hanya anjing yang diperbolehkan
Hewan peliharaan tidak boleh dibiarkan tanpa pengawasan
Tersedia mangkuk minuman dan makanan

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
Boks bayi (tempat tidur bayi) tidak tersedia

Jenis pembayaran properti

Informasi penting

Fasilitas ekstra opsional

  • Biaya untuk sarapan lengkap: sekitar USD 17 untuk orang dewasa dan USD 7 untuk anak-anak

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Properti ini menggunakan sistem daur ulang air limbah
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Perlu diketahui

Pemesanan diperlukan untuk perawatan spa; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan

Properti ini juga dikenal dengan nama

The Waves Tulum Tulum
The Waves Tulum Aparthotel
The Waves Tulum Aparthotel Tulum

Pertanyaan umum

Apakah The Waves Tulum memiliki kolam renang?

Ya, properti ini dilengkapi 4 kolam renang outdoor dan kolam renang anak.

Apakah The Waves Tulum ramah hewan peliharaan?

Ya, anjing diizinkan di properti ini.

Berapa biaya parkir di The Waves Tulum?

Persediaan tempat terbatas.

Pukul berapa check-in di The Waves Tulum?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: kapan saja.

Pukul berapa check-out di The Waves Tulum?

Check-out pada pukul tengah hari.

Apakah The Waves Tulum menyediakan antar-jemput bandara?

Ya, tersedia antar-jemput bandara.

Di mana lokasi The Waves Tulum?

Terletak di Zama, hotel spa ini berjarak 1 km dari Taman Dos Aguas serta 5 km dari Pantai Tulum dan Reruntuhan Tulum Suku Maya. Rumah Sakit Tulum dan Holistika Art Walk juga berjarak 2 km saja.

Ulasan The Waves Tulum

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 429 dari 801 ulasan
Penilaian 8 - Bagus. 163 dari 801 ulasan
Penilaian 6 - Cukup Baik. 83 dari 801 ulasan
Penilaian 4 - Buruk. 59 dari 801 ulasan
Penilaian 2 - Sangat Buruk. 67 dari 801 ulasan

8,2/10

Kebersihan

8,6/10

Staf & layanan

7,6/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

8/10

Part of the hotel it seems that they don’t work on it so it looks like is going down, like the area of the pool, the cenote that it’s inside the hotel. Room had a lot of humidity and it smell bad the first day we got there, and by the 3rd day the smell got worst. In the other hand rooms are confortable, the jacuzzi on our balcony was good, the ambient was nice, workers were very friendly and helpful.
Menginap 4 malam pada bulan Maret 2025

2/10

Hotel was not only filthy ( i lost a flip flop and looked under the bed and there was trash and dirt) but broken down. Our toilet didnt work for 3 days, forcing us to check out early and they refused to refund us. No staff at pool bars and breafast hours were changed or cancelled without notice. Absolutely horrible experience
Menginap 8 malam pada bulan Februari 2025

2/10

I DO NOT RECOMMEND THIS PLACE ANY LONGER. This was my second stay here. First was when they first opened and management and facilites were so much better. I chose this place because of my past experience but new management and staff are horrible. Pools and plunge pools are disgustingly dirty. Hot tubs don’t work, a lot of metals like showers and hand railings are rusted, front desk are very rude and did not want to accomodate to any of our complaints. Couches had stains, bed sheets had stains. Walls had mold and the cold pools in the rooms were filled with mildew. Out of the 6 nights we stayed they only cleaned my room 3 times even though I would leave a tip daily and all they would do is fix the bed and take the tip. They would not refresh any towels and I had to beg the front desk for fresh towels. The place is starting to be ran down and I’m sure the rest of my party that I convinced to stay here will leave the same review as they all had terrible experience with this hotel team staff. Do yourself a favor and just pick another property. It’s become more in an economical price for a reason now but there’s plenty to choose from around the area that’s better staffed and have more to offer to ensure your stay will be amazing.
Menginap 4 malam pada bulan Februari 2025

2/10

DO NOT BOOK A STAY AT THIS PROPERTY! The girls managing the front desk are rude, they did not want to help or accommodate with my complaints. The hotel facilities and rooms are falling apart. The rooms are dirty, stains on beds and furnitures. They even stole a watch from me, they did not want to give it back unless I was able to provide a photo even though I described every single detail about the watch. I had my whole wedding party stay here and they all had horrible experiences. I can’t wait til all of my 40 guests write a review about their stay as well.
Menginap 6 malam pada bulan Februari 2025

10/10

Excelente atención
Menginap 4 malam pada bulan Februari 2025

2/10

The road to get to the hotel is a dirt road and would break your cars muffler if you are not careful. The pool was green and dirty, this included all the of 3 of the pools. They did not have a bartender at the pool and the location could not be any worse as it’s in the middle of a slum. It’s such a bad hotel we left after two nights , and our stay was for 4 nights. I had to go Cancun. The lady at the register was the most unhelpful person, we asked for her to provide Expedia phone number and she could not help with anything:
Menginap 4 malam pada bulan Februari 2025

6/10

We enjoyed our time at the Waves, however it was mostly a place to rest our heads. We are avid scuba divers and had dives booked up and down the coast making this location central. We still had a few monitor issues. Our room was cleaned yesterday but NO(yesc I said NO) towels were left at all, so we had to shiver dry. Not to mention the shower water was cold every day. We had issues with our key and had to stop by the office daily to get access to our room. We paid for extra breakfast and I would suggest avoiding that unless you don’t plan to leave the property. Many good restaurants walking distance to the hotel for very reasonable prices. Make sure you drop yourself a pin trying to get back so you can easily navigate the roads with a rental car if you choose. We also had NO patio furniture which was annoying when we wanted a relaxed day in the sun on our pent house suite. One chair and a small table for two people is ridiculous. Poool was broken…Other than that, it was pleasant. Wi
Menginap 1 malam pada bulan Februari 2025

4/10

The staff at The Waves Tulum were incredibly kind and accommodating, which was the highlight of our stay. However, the property itself was extremely disappointing. The private pools were unusable due to mold and poor maintenance, the dishes in the cabinets were dirty, and even the towels provided were unclean. While the bed and sleeping areas were presentable, the overall lack of upkeep made the experience far from enjoyable. This property desperately needs better management and maintenance to match the hospitality of the staff.
Menginap 4 malam pada bulan Januari 2025

6/10

The good thing is that the room does look exactly as pictured. There are a few convience stores and tiny restaurants within daytime walking distance. However the hotel has no restaurant, the swim up bar as advertised is there- you just have to bring your own drinks. If you’re traveling solo this isn’t for you. The only entry way to the hotel was full of huge mud puddles. We rented an atv to get around and they forced us to park in garage- more mud puddles to access, when there was bike parking in front of hotel.
Menginap 3 malam pada bulan Desember 2024

10/10

Menginap 4 malam pada bulan Januari 2025

4/10

Menginap 2 malam pada bulan Januari 2025

8/10

Pretty room, many good amenities and not too far from tulum centro.
Menginap 2 malam pada bulan Januari 2025

8/10

Excellent customer service

6/10

Menginap 3 malam pada bulan Januari 2025

8/10

Menginap 6 malam pada bulan Desember 2024

4/10

Menginap 1 malam pada bulan November 2024

2/10

Awful I wouldn’t recommend it
Menginap 7 malam pada bulan Desember 2024

10/10

Las habitaciones están nice,pero el hotel tiene las piscinas sucias,pintura descuidada no hay bar no hay restaurante todo lo tienes que hacer afuera y el taxi es costoso y todo queda lejos para ir caminando.no hay actividades en fin,yo no volveria a quedarme....el hotel tiene potencial para ser buenisimo pero alguién tiene que desear ponerlo a funcionar y ahora mismo no es el caso...la llave del cuarto hay que programarla todos los dias y el agua caliente se gasta en un baño........yo le doy 2 ☆ en general
Menginap 7 malam pada bulan Desember 2024

2/10

I stayed at this hotel last in 2023 and twice before that. The hotel has gone from a 5 to a -1. No one is keeping the grounds kept. Pool is nasty, bathroom is nasty, has stains on the walls. I didn’t even stay here this last booking. We walked into the room and walked right out and stayed somewhere else! Expedia is trying to contact them for my refund. The pictures need to be updated to what the hotel looks like NOW! No pool bar and I wldnt even put a dirty shirt into that pool. Staff told me that property management companies are fighting over the property and that one company does not care how the property looks because it still gets bookings by misleading customers with these pictures. DO NOT STAY HERE.
Menginap 4 malam pada bulan Desember 2024

8/10

The room is very nice, well-decorated but poorly equipped (e.g. kitchen without saucepans or salad bowls). The jacuzzi and pool are not heated. The access road is full of holes and borders a shantytown. Stray dogs can bark in the middle of the night, before you hear the neighboring rooster crow. Despite this, we had a very good stay.
Menginap 7 malam pada bulan Desember 2024

10/10

Menginap 1 malam pada bulan Desember 2024

6/10

Menginap 3 malam pada bulan Desember 2024

6/10

Menginap 3 malam pada bulan Desember 2024

2/10

3. Upon arriving at The Waves of Tulum hotel, we were supposed to have breakfast included. We got breakfast on the first day and then nothing. No service at all afterward. I won’t even comment on the cleanliness of the place. The so-called spa we were supposed to have in our room was unusable. The pools were dirty. The sheets were stained. The shower was filthy. No one came to clean our room after the first day. I wrote to the person in charge who royally ignored me. The inventory gives the impression of being in a bankrupt hotel or even the essential services are no longer now, especially in terms of cleanliness. Don't trust the photos otherwise you risk being scammed like us. And in general, take your precautions when you go to this country! Very bad experience !
Menginap 4 malam pada bulan Desember 2024

8/10

Z
Menginap 1 malam pada bulan Desember 2024