Hotel Murah di Tumon

"we loved the hotel, was a bit disappointed when checking out. we got charged for a dinner that we didnt even go. the front desk agent did not persue the situation and insisted us to have an authorization because we are checking out. and would like to resolve the charge. i find that the her urgency to resolve was a bit disappointing, checking out at 11am and the restaurant was open, and her answer was it was closed.. i know for sure the restaurant was serving lunch, besides, she should hav...

"クラブアクセスがとても気に入った。毎日利用したが、快適だった。部屋のトイレの水漏れが残念だった。"

"The room had ants, moldy. The furnitures were old. I asked to be moved to another room but the replacement room still had ants! Poor customer service. No bell service, bring your own luggage. Oh there are bell service but they will just stand and look at you. Very poor customer service! I expected more from a Japanese hotel company."

"excellent location, food & service. all staff were helpful most particularly the front desk."

"Recommended 100% , room very clean, full amenities for 2 personal, towels clean not old, bed fluffy, i have a nice pretty viêw a garden and pool at my veranda, food at the cafe is good affordable and accessible place."

"いい旅を過ごすことができました"

"I don’t like the bathroom it gets so flooded the tiles so slippery. They need to remodel the shower or add a glass door?"

"The Plaza is a well maintained hotel that's inexpensive and accommodationing. For the price, it stands head and shoulders above any of the similar priced locations."

"Good price for the place."

"when we checked in the hotel, my room was not cleaned up, at all. and room for my friend was not clean also... front staff are frindly almost of people but a old lady was not... such a few disappointed staff make us bad impression. facilities are very old... and not beautiful. but just to sleep at the hotel, it's no problem. from downtown, it's very far... without taxi, we could not do anything. in future, if we have chance to visit Guam, we will not chose the hotel."