Lobi

Ulasan untuk Best Western University Inn

2.5 out of 5
Best Western University Inn
3801 Mcfarland Blvd E, Tuscaloosa, AL

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 364 dari 1001 ulasan" "
Penilaian 8 - Bagus. 380 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 136 dari 1001 ulasan" "
Penilaian 4 - Buruk. 61 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 60 dari 1001 ulasan" "

8,2/10

Kebersihan

8,6/10

Staf & layanan

7,6/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Stacey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Front office staff was very friendly. Room was clean.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Manager. pada tanggal 6 Mei 2024
Dear Guest,Thank you for the positive comments. I am thrilled to note that you found friendly staff service, clean room, and had a good experience. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Criss, Tuscaloosa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Manager. pada tanggal 29 Apr 2024
Dear Guest,Thank you for your kind review. We are glad that you had a great experience with us. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. We hope to serve you again in the future. Sincerely,Hotel Manager.

10/10 Sangat Bagus

Evelyn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Access from highway was not great.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hotel Manager. pada tanggal 23 Apr 2024
Dear Guest,Thank you for the review. I’m glad we could provide a nice room and great service. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope we will have the pleasure of serving you again very soon.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Kayla

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice facilities and sweet staff!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager. pada tanggal 22 Apr 2024
Dear Kayla,Thank you for your kind words! We're delighted to hear that you found our facilities to be very nice and our staff service was good. We strive to provide a comfortable and enjoyable experience for our guests, and it's wonderful to know that we met your expectations. We look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Monica

Bepergian bersama teman
Everything was very clean staff was friendly and helpful
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Manager. pada tanggal 15 Apr 2024
Dear Monica,Thank you for the comments. It brings us great joy to know that you found our staff to be friendly and helpful and that your room was clean and met your expectations. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Jeffrey, Huntsville

Bepergian bersama keluarga
The young lady(Morgan?) and really the entire staff is super nice and helpful! The hotel could definitely use a little upgrade. But overall clean and comfortable.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager. pada tanggal 15 Apr 2024
Dear Jeffrey,Thank you for the review. It is delightful to hear that you had a wonderful experience, with friendly and helpful staff, clean rooms, and an overall enjoyable stay. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I hope that you will choose to stay again.Sincerely,Hotel Manager.

8/10 Bagus

Joshua

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Property is a bit aged, but everything was clean & a nice stay.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager. pada tanggal 15 Apr 2024
Dear Joshua,Thank you for the review. We are delighted to hear that everything was clean and that you had a pleasant stay. We strive to ensure that our guests have a comfortable and enjoyable experience. We hope to have the opportunity to serve you again in the future.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Jalicia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Manager. pada tanggal 15 Apr 2024
Dear Jalicia,Thank you for your kind review. I’m glad you had a great experience and appreciated the services we can provide to our guests. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I hope we will have the pleasure of serving you again soon.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Eric

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 13 Apr 2024
Dear Eric,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Sangat Bagus

Hugh

Disukai: Staf & layanan
Room has fleas
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 12 Apr 2024
Dear Hugh,We are truly sorry to hear about the discomfort you experienced during your stay due to fleas in your room. This is certainly not acceptable, and we apologize for the inconvenience this caused. Ensuring a clean and pest-free environment for our guests is of utmost importance to us, and we take reports of this nature very seriously. Rest assured, we're taking immediate steps to address the issue and ensure it does not recur. We hope to have the opportunity to make it right for you in the future.Sincerely, Hotel Manager

8/10 Bagus

Jason

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The mattresses are on the firm side, however love that they switch between bacon and sausage during breakfast vs the yucky spam stuff several months ago. Much better!! Decent prices and convenient location.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager. pada tanggal 18 Mar 2024
Dear Jason,Thank you for the review. I'm glad to hear that you are satisfied with the convenient location, comfortable mattress, and affordable price. Guests who trust us with their business are usually satisfied and happy. It is our vision to be our guests' favorite hotel destination when they visit the area. We assure you that your next experience will be excellent. I hope that you will give us another chance to serve you.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Gary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager. pada tanggal 9 Mar 2024
Dear Guest,Thank you for the review. I’m happy to hear that your experience was primarily positive. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to welcoming you again soon.Sincerely,Hotel Manager.

2/10 Sangat Buruk

David

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Waited for the room for almost 2 hours. Booked a non-smoking room and received a smoking room. Staff was no help.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager. pada tanggal 5 Mar 2024
Dear David,Thank you for the review. I’m sorry that we could not exceed your expectations in every way. We’re always working to make the guest experience better than ever before. Nothing is more important to us than a pleasant guest experience. I hope you will try us again soon and see that we’re always changing and improving to serve guests better. Sincerely,Hotel Manager.

6/10 Cukup Baik

Jackie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Property was older but in good condition. For the price, $199/ night I expected more. Breakfast staff was friendly. Cleaning staff was sitting on steps taking smoke breaks. That was unprefessional
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager. pada tanggal 4 Mar 2024
Dear Jackie,Thank you for providing the review. It's great to see that you found friendly staff service and an overall good experience. However, we apologize that we didn't live up to your expectations in some way. We will use your comments as we change and improve. We guarantee that your next visit will be awesome. I hope that you will focus on the good things and choose to stay again.Sincerely,Hotel Manager.

8/10 Bagus

Nicholas, Bossier City

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
This was a motel style Best Western. The room was clean. The overall property is old. Breakfast was good. It was worth the price.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager. pada tanggal 4 Mar 2024
Dear Nicholas,Thank you for the review. We are pleased to hear that you found the room to be clean and that you enjoyed the breakfast provided. We will use your comments and make decisions every day that lead us closer and closer to being the best hotel in the area. We are committed to ensuring that you have a great stay with us. I hope that we have the opportunity to serve you.Sincerely,Hotel Manager.

6/10 Cukup Baik

Dennis, Durham

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager. pada tanggal 23 Mar 2024
Dear Guest,Thank you for the review. It's nice to see that you had an overall good experience. But, we regret any inconvenience you faced. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Justin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager. pada tanggal 20 Feb 2024
Dear Justin,Thank you for the feedback. I’m glad you had a good experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Saundra

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very pet friendly- great breakfast- beds good- close to grass for dog
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager. pada tanggal 12 Feb 2024
Dear Saundra,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a positive experience with our friendly staff, comfortable beds, and enjoyable breakfast. Providing exceptional service and ensuring our guests' comfort are our top priorities, and we met your expectations in these areas. We hope to have the pleasure of welcoming you back.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Hubert J.

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager. pada tanggal 9 Feb 2024
Dear Guest,Thank you for your kind review. I’m glad we could provide a nice room and great service. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come. Sincerely, Hotel Manager.

10/10 Sangat Bagus

Gabriel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager. pada tanggal 23 Jan 2024
Dear Guest,Thank you for the feedback. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope we will have the pleasure of serving you again very soon.Sincerely, Hotel Manager.

6/10 Cukup Baik

Walter

Bepergian bersama keluarga
Security latch on front door missing.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager. pada tanggal 9 Jan 2024
Dear Walter,Thank you for the review. It's nice to see that you had an overall good experience. But, we apologize for some inconvenience you faced. Guests satisfaction is our top priority and we take committed actions every day to ensure guests rate us as the best hotel in the area. We're committed wholeheartedly to exceeding your expectations next time. Please give us an opportunity to serve you.Sincerely,Hotel Manager.

8/10 Bagus

Rocisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Goid stay!
It was last min but everything was good. Friendly and fast service
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager. pada tanggal 29 Des 2023
Dear Rocisa,Thank you for the great review. We're so appreciative of you and glad that you found friendly staff service and everything was good. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. I hope that you will choose to stay again.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Gabriel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager. pada tanggal 26 Des 2023
Dear Gabriel,Thank you for the review. I’m glad you had a good experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. We look forward to serving you again soon.Sincerely,Hotel Manager.

6/10 Cukup Baik

Ralph

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Okay
Room clean , 2washclthes for 4 people. Breakfast person told kids to not get 2 helping. Pool open but not clean. Hard to get into from the road.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager. pada tanggal 26 Des 2023
Dear Ralph,Thank you for commenting. It's nice to see that you found the clean room and an overall good experience. We do greatly apologize for your stay not being up to your satisfaction. We will use your comments as we change and improve. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will focus on the good things and choose to stay again.Sincerely,Hotel Manager.

4/10 Buruk

Michael

Tidak Disukai: Staf & layanan, fasilitas
Get rid of the cockroaches
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager. pada tanggal 23 Des 2023
Dear Michael,Thank you for your stay. I’m very sorry that you were not completely satisfied with your stay here. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager.

10/10 Sangat Bagus

Gabriel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager. pada tanggal 15 Des 2023
Dear Guest,Thank you for the review. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. We look forward to serving you again as soon as possible. Sincerely, Hotel Manager.

10/10 Sangat Bagus

Jerry

Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Manager pada tanggal 17 Des 2023
Dear Jerry,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

2/10 Sangat Buruk

Neysa

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Manager. pada tanggal 22 Nov 2023
Dear neysa,Thank you for the review. Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Jerry

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We’ve practically got it to ourselves
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Manager. pada tanggal 22 Nov 2023
Dear Jerry,Thank you for the review. I’m glad you had a great experience and appreciated the services we can provide to our guests. We take real pride in this hotel and in meeting the needs of a variety of guests. We look forward to seeing you again soon.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Jacqueline c

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Definitely exceeded my expectations. Very clean, nice friendly staff, great breakfast. Will put it in our list of places to stay while in Tuscaloosa.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Manager pada tanggal 19 Nov 2023
Dear Jacqueline,Thank you for the perfect rating! We're thrilled to hear that we exceeded your expectations with a very clean environment, friendly staff, and a great breakfast. It's fantastic to know that you plan to include us in your list of preferred places to stay in Tuscaloosa. We look forward to welcoming you back on your future visits!Sincerely, Hotel Manager

10/10 Sangat Bagus

Zachery

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Manager pada tanggal 19 Nov 2023
Dear Zachery,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager

6/10 Cukup Baik

john

Menginap 2 malam pada bulan November 2023
Tanggapan dari Hotel Manager. pada tanggal 14 Nov 2023
Dear John,Thank you for the review. It's nice to see that you had an overall good experience. We apologize if we let you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will reconsider staying with us again.Sincerely,Hotel Manager.

6/10 Cukup Baik

Dustin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property was in close proximity to the stadium and also many restaurants and things to do were close by! Our smelled like an old basement and the sink was clogged up.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Hotel Manager. pada tanggal 11 Nov 2023
Dear Dustin,Thank you for bringing your concerns to our attention. It's nice to see that you found a convenient location. But, we apologize for some inconvenience you had. We shall definitely work on your observations. We strive to provide a comfortable and enjoyable experience for our guests. We shall appreciate your kind understanding and request a rethinking to visit.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Leanne, Opelika

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The employees here are wonderful! The rooms were clean and safe. We will definitely be back!
Tanggapan dari Hotel Manager. pada tanggal 6 Nov 2023
Dear Leanne,Thank you for the positive review. It's great to hear that you had a positive experience with the friendly employees, clean room, and overall service! I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. It's nice to see that you will stay with us again, and I hope you have the opportunity to do that soon. Sincerely,Hotel Manager.

8/10 Bagus

Jacklyn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Manager. pada tanggal 7 Nov 2023
Dear Jacklyn,Thank you for the feedback. It brings me joy to hear that you had a wonderful experience and valued the services we offer to our guests. We have a genuine sense of pride in this hotel and strive to cater to the diverse needs of our guests. I hope we will have the pleasure of serving you again soon.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Angela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice place to stay
I had a comfortable stay. The breakfast was very good and the woman who runs the breakfast is very nice also. It was a quiet day as there was no football game in town.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager. pada tanggal 4 Nov 2023
Dear Guest,Thank you for your review! We're delighted to hear that you had a comfortable stay with us and enjoyed our delicious breakfast. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Isiah

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager. pada tanggal 30 Okt 2023
Dear Isiah,Thank you for the review. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. We hope to serve you again in the future. Sincerely,Hotel Manager.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant Stay
Check in was quick and the rooms were clean to perfection. Me and my family will return for another stay. I highly recommend this place!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager. pada tanggal 26 Okt 2023
Dear Guest,Thank you for choosing our hotel for your stay. I am so happy that you found a quick check-in, cleaned rooms, and had a good experience. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. It's nice to see that you would recommend us and look forward to seeing you again soon.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Norman

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent front desk personnel
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager. pada tanggal 21 Okt 2023
Dear Norman,Thank you for your review. We are thrilled to hear that you had an excellent experience with our staff. Providing exceptional customer service is a top priority for us, and that every guest feels welcomed and well taken care of. We look forward to welcoming you back in the future.Sincerely,Hotel Manager.

8/10 Bagus

Jason

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Looked a little suspect when we got there but it was actually a decent place. Rooms basic and nothing special but nothing to complain about either. Breakfast was better than expected. For the piece it was a good choice. Staff was great.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager. pada tanggal 19 Okt 2023
Dear Jason,Thank you for the review. I am thrilled that you had a wonderful experience with the friendly and attentive staff, the cozy and comfortable rooms, and the delicious breakfast options. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope that you will choose to stay again.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager. pada tanggal 19 Okt 2023
Dear Guest,Thank you for the review. I’m glad we could provide great service and amenities during your stay. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time. Sincerely,Hotel Manager.

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager. pada tanggal 19 Okt 2023
Dear Jennifer,Thank you for your feedback. We are glad that you had a great experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come.Sincerely,Hotel Manager.

8/10 Bagus

Marie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
This property has nice staff. The rooms are very clean and overall nice for what they have, an older hotel. You can tell with bathroom and shower area but they had a new shower head.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager. pada tanggal 19 Okt 2023
Dear Marie,Thank you for the review. I am pleased that you found a nice staff service, clean rooms, and amenities were liked. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I hope that you will stay with us again.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Ricky

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Professional
Room was clean and update breakfast was really good
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager pada tanggal 17 Okt 2023
Dear Ricky,Thank you so much for your overwhelming words. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our breakfast, friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.SincerelyHotel Manager

4/10 Buruk

Ronald

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Carpet was dirty, hair in the shower, and moldy musty smell. AC unit made the smell worse.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager. pada tanggal 16 Okt 2023
Dear Ronald,Thank you for the review. We sincerely apologize for the unpleasant experience you had during your stay. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely,Hotel Manager.

10/10 Sangat Bagus

Vontrisha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing stay
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager. pada tanggal 28 Okt 2023
Dear Guest,Thank you for the feedback. We are glad that you had a great experience with us. Our goal and aim is to make your next visit with us overwhelmingly positive. We hope to serve you again in the future.Sincerely,Hotel Manager.

10/10 Sangat Bagus

Shannon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
If you want a place with sweet southern charm this place is your hotel! Everyone made us feel comfortable, gave out great directions and suggested an amazing burrito joint. If I'm ever in the south again I'll make sure to stay here! (And take a picture of the elephants)
Tanggapan dari Hotel Manager. pada tanggal 11 Okt 2023
Dear Shannon,Thank you for your great feedback. It's fantastic to hear about your delightful experience at our hotel! We're thrilled that our staff provided you with sweet southern charm and went the extra mile to make you feel comfortable and offer helpful suggestions. We're also glad you enjoyed the local recommendations, like the amazing burrito joint. We look forward to welcoming you back.Sincerely,Hotel Manager

10/10 Sangat Bagus

Steve

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Get room & great breakfast
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Hotel Manager pada tanggal 6 Okt 2023
Dear Steve,Thank you for your feedback! We're delighted to hear that you enjoyed your room and had a great breakfast during your stay with us. Providing comfortable accommodations and a delicious breakfast is our priority, and we're thrilled you had a positive experience. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

8/10 Bagus

Drew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property is managed well. Rooms and lobby are a little dated but clean … pool is sparkling and morning breakfast was good. Really good value hotel. Would definitely stay here again. Only drawbacks … I don’t love the location … on a very busy industrial street off an expressway. And you have to make a U turn to get to the hotel from campus.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Hotel Manager pada tanggal 25 Sep 2023
Dear Drew,Thank you for your detailed feedback! We're pleased to hear that you found the property well-managed, clean, and a good value. We appreciate your comments about the pool and breakfast as well. Your feedback about the location and access is noted, and we understand how these factors can influence the overall experience. We're grateful for your understanding, and we look forward to welcoming you back in the future. If there are any specific ways we can enhance your stay during your next visit, please let us know. Your satisfaction is important to us.Sincerely,Hotel Manager

10/10 Sangat Bagus

Charity

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay! Definitely recommended !
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Hotel Manager. pada tanggal 15 Sep 2023
Dear Guest,Thank you for the review. I’m glad we could provide a nice room and great service. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. It's nice to see that you would recommend us and look forward to seeing you again soon.Sincerely,Hotel Manager.