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"The hotel itself was good but the parking lot had a lot of folks hanging out and seemed a bit unsafe. "

"The rooms are showing their age although upgrading has apparently begun. Staff are friendly but the hot water was turned off for several hours and the dining room remained closed even after hot water was restored. No compensation was offered, not even complimentary coffee."

"Clean room. Comfortable. Good breakfast."

"This hotel is our favorite in Tuscaloosa—spacious clean rooms, excellent service, lovely common spaces, delicious full breakfast, and all centrally located in a beautiful part of town, walkable to downtown, 5 min drive from Bama, and across from Parker-Hahn Park and the best little coffee shop—Heritage House. We ALWAYS stay here!"

"Only one elevator in the building was working. I was initially charged for parking, but that was never mentioned at check-in. I was able to get that reversed (days later) when I communicated that I did not utilize their parking as my son lives in the apartments next door. This hotel has gone down hill in the last few years and does not represent the Hilton standards or the rates that they are charging."

"Great rooms with excellent staff. Breakfast is one of the best I have had. Their restaurant had very limited options."

"Had to extend my stay to six nights due to flights being canceled twice. Staff at the front desk were amazing and so helpful! Bar and restaurant in the lobby has great food and drinks, and the best staff! Room was clean and spacious King bed was very comfortable. Housekeeping is quick to respond to any needs .My only suggestion is to change out the pillows from feathers to something that actually has a little bit of support. Parking lot is very well lit on every side of the hotel. Will definitely stay here again!!!"

"Staff was amazing. Shower, impressive. "

"The space was perfect for our family to come together and cook! The rooms were clean and spacious: the front family room and game room gave us space to fellowship. The kitchen was my favorite so big and had almost everything we needed. The code wouldn’t work when we arrived but we called and they were quick to help. Many close by stores for supplies. We plan to bring our kids in July we hope to book this house again "